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49-60787 Rev. 2 3
If you
received a
damaged
refrigerator
Immediately contact the dealer (or builder) that
sold you the refrigerator.
Save time
& money
Before you request service, check the
Problem Solver in the back of this manual.
It lists causes of minor operating problems that
you can correct yourself.
If you
need
service
To obtain service, see the Consumer
Services page in the back of this manual.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are steps to
follow for further help.
For customers in the USA:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, contact
Monogram.com or call 888.444.1875 during
normal business hours
For customers in Canada:
FIRST, contact the people who serviced
your appliance. Explain why you are not
pleased. In most cases, this will solve the
problem.
NEXT, if you are still not pleased, write all
the details—including your phone number
to:
Manager, Consumer Relations
Mabe Canada Inc.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3
Write
down the
model
& serial
numbers
You’ll see them on a label inside the fresh
food compartment under the storage drawers
on the right side.
Before sending in the Product Registration
card, please write these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your refrigerator.
Consumer Information
Bottom Freezer Refrigerator
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