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18 49-60787 Rev. 2
The Problem Solver
Bottom Freezer Refrigerator
PROBLEM POSSIBLE CAUSE
INTERIOR LIGHT
DOES NOT WORK
No power at outlet.
Light bulb needs replacing. See Schedule Service.
Master light switch may be in the OFF position. Switch to ON.
DOOR NOT CLOSING
PROPERLY
Package may be holding door open.
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Refrigerator is not level. See Installation Instructions.
Articulating mullion rotated out of position.
Rotate mullion against door liner and close door
FRESH FOOD
OR FREEZER
COMPARTMENT TOO
WARM
Temperature control not set cold enough. See Temperature Control.
Warm weather or frequent door openings.
Door left open for long time.
Package may be holding door open.
FROST OR ICE
CRYSTALS ON
FROZEN FOOD (Frost
within package is
normal.)
Door left open or package holding door open.
Frequent or too long door openings.
Freezer door left ajar.
SLOW ICE CUBE
FREEZING
Door may have been left open or freezer door left ajar.
Temperature of freezer compartment too warm.
ICE CUBES HAVE
ODOR/TASTE
Old cubes need to be discarded.
Ice storage bin needs to be emptied and washed.
Unsealed packages in freezer compartment may be transmitting odor/taste
to ice cubes.
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Interior of freezer needs cleaning. See Care and Cleaning.
Poor-tasting incoming water. Change the water filter.
AUTOMATIC
ICEMAKER DOES
NOT WORK
Icemaker power switch is in the Off position.
Water supply turned off, restricted or not connected. Call your installer for
proper water supply line connection.
Water filter clogged. Replace the filter or use the filter bypass plug.
Freezer compartment too warm.
Piled up cubes in storage bin may cause icemaker to shut off too soon.
Level cubes in bin.
Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes and turn
the icemaker back on.
MOISTURE FORMS
ON OUTSIDE OF
REFRIGERATOR
Not unusual during periods of high humidity. Wipe surface dry.
Door left open or package holding door open.
Control humidity and temperature in the kitchen with air conditioning.
MOISTURE
COLLECTS INSIDE
In humid weather, air carries moisture into refrigerator when doors are
opened.
Control humidity and temperature in the kitchen with air conditioning.
Questions?
Use this
problem
solver!
Articulating
mullion in
position for
closing door
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