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Potential CausesCondition
The key or transmitter used to start the vehicle does not have admin privileges.I cannot create a MyKey.
Vehicles with keyless start: Make sure you place the transmitter into the backup slot. See Passive
Anti-Theft System (page 78).
The key or transmitter used to start the vehicle is the only admin key. There always has to be at
least one admin key.
The passive anti-theft system is disabled or in unlimited mode.
The transmitter used to start your vehicle does not have admin privileges.I cannot program the configurable
settings. There are no MyKeys programmed to the vehicle. See Creating a MyKey (page 66).
The key or transmitter used to start the vehicle does not have admin privileges.I cannot clear the MyKeys.
No MyKeys are created. See Creating a MyKey (page 66).
Purchase a new key or transmitter from an authorized dealer.I lost the only admin key.
Program a spare key or transmitter. You may need to see an authorized dealer. See Passive Anti-
Theft System (page 78).
I lost a key.
The MyKey user is not using the MyKey.The MyKey distance does not accumu-
late. An admin key holder cleared the MyKeys and created new MyKeys.
The key system has been reset.
An admin transmitter is present at vehicle start.No MyKey functions with the trans-
mitter. There are no MyKeys programmed to your vehicle. See Creating a MyKey (page 66).
68
MKT (TP4) , enUSA, Edition date: 201803, First-Printing
MyKey™
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