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9 Trouble-shooting
Malfunction Possible cause Solution
«A0» or «EC» illumin-
ates in the display
▪ Automatic programme
was cancelled
▸ Pan was moved or removed
from the cooking zone
▸ Centre the pan.
▸ Pan selected was too small.
▸ Cookware not really suitable
for use with induction hobs.
The appliance is not
working and the display
is dark.
▪ The fuse or circuit
breaker for electrical in-
stallations in the home
is defective.
▸ Change the fuse.
▸ Reset the circuit breaker.
▪ An interruption in the
power supply.
▸ Check the power supply.
▪ The fuse or circuit
breaker keeps blowing.
▸ Call Customer Services.
Power level selected
and flash alternately
in the display
▪ Cookware is not suit-
able for use with induc-
tion hobs.
▸ Use suitable magnetic cook-
ware. See «Cookware». sec-
tion.
▪ Cookware is too small
for the cooking zone
selected.
▸ The diameter of the base of
the cookware must be at least
10 cm.
Childproof lock activated
Code 226
▪ The childproof lock is
activated.
▸ For operating the appliance
with the childproof lock activ-
ated, see the «User settings»
section (see page 26).
▸ Switch off or override the child-
proof lock.
«E» and «8» flash altern-
ately in the display
▪ An object (e.g. paper)
underneath the hob is
obstructing the air in-
take for cooling the
hob.
▸ Remove object in the drawer
underneath the hob.
▸ Touch any button to cancel the
error.
▸ After 10 minutes the appliance
can be used again as normal.
▪ Ventilation is defective. ▸ Note down the error number.
▸ Note down the serial number
(SN) of the appliance. See the
identification plate (see page
39) for this.
▸ Call Customer Services.
33
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