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24
49-85209-3
Troubleshooting tips ... Before you call for service
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Top burners do not light
or do not burn evenly.
(The front right burner
is designed to have
slightly smaller flames
between the 6 and 9
o’clock positions. This
is normal.)
Plug on range is not completely
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Burner slits on the side of the
burner may be clogged.
Remove the burners and clean them. Check the electrode area
for burned-on food or grease. See the Care and cleaning of the
range section.
Improper burner assembly. Make sure the burner parts are installed correctly. See the Care
and cleaning of the range section.
Burner flames very
large or yellow
Improper air to gas ratio. If range is connected to LP gas, contact the person who
installed your range or made the conversion.
Surface burners light
but oven does not
The oven gas shut-off valve may
have accidentally been moved
during cleaning or moving.
To check the oven gas shut-off valve, remove the drawer (see
the Care and cleaning of the range section). For lower oven
drawer models, remove the rear access panel by unscrewing
the thumb screws in the upper left and right corners. Look for
the gas shut-off lever at the back of the range.
Burners do not light Plug on range is not completely
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Gas supply not connected or
turned on.
See the Installation Instructions that came with your range.
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the circuit breaker.
Burner parts not replaced
correctly.
See the Care and Cleaning of the range section.
Drawer does not slide
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in. See the Care
and cleaning of the range section.
Drawer is over-loaded or load is
unbalanced.
Reduce weight. Redistribute drawer contents.
Lower broil drawer will
not work
A fuse in your home may be blown
or the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The oven is self-cleaning. Wait for the self-clean cycle to finish and the oven to cool.
Controls improperly set. See the broil drawer section.
Lever is
shown closed.
PULL TO OPEN.
Sealed burner models
Thumb screws
Lower oven drawer models
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