User manual Refrigerator
You need the following tools to complete the installation of your refrigerator:

Disassembling the refrigerator doors
Be careful not to drop and scratch the doors while removing them.
With the door opened
1. Remove the 3 screws holding down the TOP TABLE ( 1 ) and separate the connected wires

2. Disconnect the two connectors ( 2 ) on the left side door. To remove the water coupler from the hinge, twist and pull it from the hinge. Remove the water line ( 3 ) while pressing the marked part ( 4 ) of the water line coupler.
CAUTION If a red clip is on the coupler, you must remove it before removing the tube.

3. Pull and remove the hinge lever ( 5 ). Remove the ground screw ( 6 ) attached to the upper left door hinges with a philips screwdriver (+). Remove the upper left and right door hinges ( 7 ).

4. Lift the door straight up to remove

5. Remove the screw ( 8 ) attached to the lower left and right door hinges with a philips screwdriver (+). Remove the 2 hex head bolts ( 9 ) attached to the lower left and right door hinges with an allen wrench (3/16”). Remove the lower left and right door hinges ( 10 ).

RE-ATTACHING THE REFRIGERATOR DOORS
To reattach the fridge doors after you have moved the fridge to its final location, assemble the parts in reverse order.
1. The Water Line must be fully inserted into the center of the transparent coupler (Type A) or the Guide Lines (Type B) to prevent water leakage from the dispenser.

2. Insert the clip in the install pack and check that it holds the line firmly
DISASSEMBLING THE FLEX DOOR
1. Take out the Flex Zone ( 1 ) by lifting it up.

2. Take off the cover ( 2 ) w/harness with a flatblade screwdriver (-).

3. Press the locking tab and separate the Wire Connector.

4. Remove 1 hex head bolt from each side with a socket wrench (10 mm).

5. Lift up the Flex door from the rails.

RE-ASSEMBLING THE FLEX DOOR
To reattach the flex doors, assemble parts in reverse order.
DISASSEMBLING THE FREEZER DOOR
1. Take out the upper drawer by lifting it up

2. Remove the freeze room guard ( 1 ) by lifting the guard up

3. Take out the lower basket ( 2 ) by lifting the basket up from the rail system.

4. Press the fixing hook of the rail system.

5. Holding the top of the Freezer Drawer, pull it out all the way, and then remove it from the rail system.

CAUTION Putting too much food into the freezer drawers can prevent the freezer from c

RE-ASSEMBLING THE FREEZER DOOR
To reattach the drawer after you have moved the fridge to its final location, assemble the parts in reverse order.
ADJUSTING THE LEVEL
Make sure the refrigerator is level so that you can make final adjustments. Use a level to test if the refrigerator is level both side to side and back to front. If the refrigerator is not level, you will not be able to get the doors perfectly even, which may cause moisture condensation and increased energy bills. Below is an example of how to level the refrigerator if the left side of the refrigerator is lower than the right side.
How to adjust the level
1. Open the freezer drawer and remove the lower basket.
2. Insert a flat-blade screwdriver (-) into the notch on the left control lever, and then turn it counter-clockwise to level the refrigerator. (You turn the lever clockwise to lower the refrigerator and counterclockwise to raise it.)

Remember, a leveled refrigerator is necessary for getting the doors perfectly even. If you need help, review the previous section on leveling the refrigerator.

1. Pull out the Convertible door
to expose the lower hinge
.
2. Insert a philips screwdriver (+)
into the shaft
of the lower hinge.
3. Adjust the height by turning a philips screwdriver (+)
clockwise (
) or counterclockwise ((( ( (
)

A water dispenser with a filter is one of the helpful features on your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize the water or destroy microorganisms. You may need to purchase a water purifying system to do that.
The water line also connects to the ice maker.
For the ice maker to operate properly, water pressure of 20-125 psi (138 ~ 862 kPa) is required.
If the refrigerator is installed in an area with low water pressure (below 20 psi), you can install a booster pump to compensate for the low pressure.
After you have connected the water line, make sure the water storage tank inside the refrigerator is properly filled. To do this, press the water dispenser lever until the water runs from the water outlet.
Connecting to the water supply line
1. First, shut off the main water supply

2. Locate the nearest cold water drinking line and install the pipe clamp and shut off valve.

3. Connect the water line installation kit to the shut off valve.

Connecting the water supply line to the refrigerator.
There are several items that you need to purchase to complete this connection. You may find these items sold as a kit at your local hardware store

1. Connect the household water line to the assembled compression fitting. If you are using copper tubing, slip the compression nut ( B ) (not supplied) and ferrule (not supplied) on the copper tubing (not supplied) as shown. If you are using plastic tubing ( B ) , insert the molded end (Bulb) of the pla
2. Tighten the compression nut ( B ) onto the compression fitting. Do not over-tighten the compression nut (B).
3. Turn the water on and check for any leakage. If you find water drops or leakage in the connection areas, turn off the main water supply. Check the connections and, if necessary, tighten.
4. Flush 1 gallon of water through the filter before drinking or using the water from the refrigerator. (Flush approximately 6 minutes.) To flush, press a large glass or cup against the water dispenser lever. Fill the glass, empty it into the kitchen sink after it is filled, and then repeat.
5. After you turn on the refrigerator, let the ice maker make ice for 1 to 2 days. Over that period of time, throw out the first 1 or 2 buckets of ice the freezer makes to ensure all impurities have been removed from the water line.
Now that you have your new refrigerator installed in place, you are ready to set up and enjoy the features and functions of the appliance. By completing the following steps, your refrigerator should be fully operational.
1. Make sure your refrigerator is in an appropriate location with reasonable clearance between it and the wall. Refer to installation instructions in this manual.
2. Once the refrigerator is plugged in, make sure the interior light comes on when you open the doors.
3. Set the Temperature control to the coldest temperature and wait for an hour. The freezer will get slightly chilled and the motor will run smoothly. Reset the refrigerator and freezer to the temperatures you want.
4. After you plug the refrigerator in, it will take a few hours to reach the appropriate temperature. You can store food and drinks in the refrigerator after the temperature is sufficiently cool.

( 1 ) Freezer/ Power Freeze (3sec)![]() |
The Freezer button serves two purposes:
When you use this function, the energy consumption of the refrigerator will increase. Remember to turn it off when you don’t need it and return the freezer to your original temperature setting. If you need to freeze a large amount of food, activate the Power Freeze function at least 24 hours before you put the food into the freezer. |
( 2 ) Alarm/ Filter Reset (3sec)![]() |
The Alarm button serves two purposes:
2) Water Filter Life Indicator Function After you replace the water filter, touch and hold this button for 3 seconds to reset the water filter life indicator. When you reset the water filter life indicator, the Filter icon on the panel turns Off. The Filter icon will turn red to let you know it is time to change the water filter after six months (about 300 gallons). Some areas have large amounts of lime in their water, which causes the water filter to clog more quickly. If this is the case in your area, you will have to change the filter more frequently than every six months. |
( 3 ) Energy Saver![]() |
Touching this button turns Energy Saver mode on and off. When you turn Energy Saver on, the Energy Saver icon lights. Turn Energy Saver off and the icon goes off. The Energy Saver function’s factory setting is “ON”. If condensation or water drops appear on the doors, turn the Energy Saver mode off. |
( 4 ) Fridge/ Power Cool (3sec)![]() |
Power Cool (3sec) The Fridge button serves two purposes:
1) To set the Fridge temperature, press the Fridge button. You can set the Fridge button. You can set the temperature between 44°F (7°C) and 34°F (1°C)
2) Power Cool function Touch and hold this button for 3 seconds to decrease the time needed to cool products in the Refrigerator. It can be helpful if you need to quickly cool easily spoiled items or if the temperature in the fridge has warmed dramatically (for example, if the door was left open).
|
( 5 ) Lighting/ ºC ↔ ºF (3sec)![]() |
The Lighting button serves two purposes:
2) To switch the temperature units between ºC and ºF Touch and hold this button for 3 seconds to select the temperature display you want. Each time you press and hold the button, the ºC and ºF temperature modes alternate and the ºC or ºF icon lights up, indicating your selection. |
( 6 ) Ice Maker Off/Control Lock (3sec)![]() |
Control Lock (3sec) purposes:
1) If you don’t want to make more ice, press |
(7) Water![]() |
Touch this button to dispense water. This mode can not be used with the Ice Type mode simultaneously. Water mode shuts off when you touch the Cubed/Crushed Ice button. |
(8) Filter![]() |
Water filter usage This icon lights up when you need to change the filter, usually after the refrigerator has dispensed about 300 gallons of water (after about 6 months). The icon will blink red for several seconds when you open or close the door After you install the new water filter, reset the filter indicator by touching and holding 3sec for Filter Reset button for 3 seconds. |
( 9 ) Ice Type![]() |
Touch this button to select your desired ice type. Cubed and crushed ice modes alternate when you press the button. This mode can not be used with the Water mode simultaneously |
( 10 ) Ice Maker Off![]() |
If you don’t want to make more ice, touch the Ice Maker Off button. The icon will light up and the Ice-Maker stops making ice |
Cooling Off Mode![]() |
Cooling Off mode (also called Shop mode), is designed for use by retailers when they are displaying refrigerators on the shop floor. In Cooling Off mode, the refrigerator’s fan motor and lights work normally, but the compressors do not run, and the refrigerator and freezer do not get cold. To start Cooling Off mode, touch and hold the Freezer, Fridge and Alarm buttons for 5 seconds during normal operation. The refrigerator chime sounds and the temperature display flashes OFF. To cancel Cooling Off mode, touch and hold the Freezer, Fridge and Alarm buttons again for 5 seconds. |
To reduce risk of water damage to your property DO NOT use generic brands of water filters in your SAMSUNG Refrigerator. USE ONLY SAMSUNG BRAND WATER FILTERS. SAMSUNG is not legally responsible for any damage, including, but not limited to, property damage caused by water leakage from the use of a generic water filter. SAMSUNG Refrigerators are designed to work ONLY WITH SAMSUNG Water Filters

The Filter light turns red to let you know when it is time to change your water filter cartridge. To give you time to get a new filter, the red light comes on just before the capacity of the current filter runs out.
Changing the filter on time provides you with the freshest, cleanest water from your refrigerator.
1. Shut off the water supply. Then, turn the water filter ( 1 ) about 1/4 turn, counter-clockwise.
2. Pull the water filter ( 1 ) from the case filter ( 2 ).

NOTE

3. Insert the new filter into the filter case ( 4 ).

4. Push the filter, and then turn it clockwise until it locks.
NOTE

5. Touch and hold the “Alarm / hold 3 sec for Filter Reset” button
) for about 3 seconds to reset the water filter indicator. The indicator’s red light will turn off.
6. If you turned off the water supply, turn it back on.
Removing any residual matter inside the water supply line after installing the water filter
1. Turn ON the main water supply and supply water from water supply line.
2. Run water through the dispenser until the water runs clear (approx. 6 to 7 minutes). This will clean the water supply system and remove air from the lines.
3. Additional flushing may be required in some households.
4. Open the Refrigerator door and make sure there are no water leaks coming from the water filter.
Reverse Osmosis Water Supply
IMPORTANT : The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 35 and 120 psi (241 and 827 kPa). If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa.) If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):
If you have questions about your water pressure, call a licensed, qualified plumber
Basic temperature of Freezer and Refrigerator Compartments
The basic and recommended temperatures of the Freezer and Fridge compartments are 0 °F and 37 °F (or -18 °C and 3 °C) respectively. If the temperature of the Freezer and Fridge compartments are too high or low, adjust the temperature manually
Controlling the Freezer temperature
The Freezer temperature can be set between -8 °F and 5 °F (or between -23 °C and -15 °C) to suit your particular needs. Press the Freezer button repeatedly until the desired temperature is shown in the temperature display. The temperature will change by 1 °F (or 1 °C) with each press. See below
Fahrenheit : 0 °F ➞ -1 °F ➞ -2 °F ➞ -3 °F ➞ -4 °F ➞ -5 °F ➞ -6 °F ➞ -7 °F ➞ -8 °F ➞ 5 °F ➞ 4 °F ➞ 3 °F ➞ 2 °F ➞ 1 °F ➞ 0 °F.
Centigrade : -18 °C ➞ -19 °C ➞ -20 °C ➞ -21 °C ➞ -22 °C ➞ -23 °C ➞ -15 °C ➞ -16 °C ➞ -17 °C ➞ -18 °C
Keep in mind that foods such as ice cream may melt at 4 °F (or -15.5 °C). The temperature display will move sequentially from -8 °F to 5 °F (or from -23 °C to -15 °C)
Controlling the fridge temperature
The fridge temperature can be set between 34 °F and 44 °F (or between 1 °C and 7 °C) to suit your particular needs. Press the Fridge button repeatedly until the desired temperature is shown in the temperature display. The temperature will change by 1 °F (or 1 °C) with each press. See below.
Fahrenheit : 37 °F ➞ 36 °F ➞ 35 °F ➞ 34 °F ➞ 44 °F ➞ 43 °F ➞ 42 °F ➞ 41 °F ➞ 40 °F ➞ 39 °F ➞ 38 °F ➞ 37 °F.
Centigrade : 3 °C ➞ 2 °C ➞ 1 °C ➞ 7 °C ➞ 6 °C ➞ 5 °C ➞ 4 °C ➞ 3 °C.
The temperature control process for the Fridge works just like the Freezer process. Press the Fridge button to set your desired temperature. After a few seconds, the Fridge will begin adjusting towards the newly set temperature. This will be reflected in the digital display
Push the appropriate ice type button to select what you want dispensed
Using the ice Dispenser
Place a glass underneath the ice dispenser and push gently against the dispenser lever with your glass. Make sure the glass is in line with the dispenser to prevent the ice from bouncing out.
Ice Making
To fill the ice bucket to maximum capacity after installation, follow these steps:
1. Allow your refrigerator to operate and cool down for 24 hours (or 1 full day).
- Waiting 24 hours will allow your ice maker to cool properly.
2. Dispense 4 to 6 ice cubes into the glass.
3. After 8, and then 16 hours, dispense a full glass of ice.
If There is a Power Failure
If a power failure occurs, ice cubes may melt then freeze together when the power comes back on, causing the dispenser to be out of order.
To prevent this problem, after a power failure, pull out the ice bucket and discard the residual ice or water.
After you dump the ice from the ice bucket, you should press the dispenser lever once with the ‘Water’ or ‘Ice Type’ function ON. The ice maker will make new ice faster after you return the ice bucket to the refrigerator.
When you select the Ice Off mode, remove all ice cubes from the bucket. If you leave the ice cubes in the bucket, the ice cubes may clump together, making it difficult to remove them. To remove the ice bucket safely and avoid injury, hold the bottom of the bucket with one hand and the side of the bucket with the other. Then, lift up on the ice bucket, and pull it straight out. To put the ice bucket back in, push it firmly straight back.
If the bucket does not fit, turn the helix 90 degree (see the last illustration on the right, below) and try again.
Going on vacation...
If you are going on a long vacation or business trip and won’t use the water or ice dispensers for a long time:
Ice Maker Do’s and Don’ts
Review the illustration below to become more familiar with the parts and features of your refrigerator.
USING THE FLEX ZONE
The Flex Zone is a full-width drawer with an adjustable temperature control. You can use the Flex Zone for large party trays, deli items, wines, pizzas, beverages, or miscellaneous items. There is a temperature sensor which lets you adjust the amount of cold air allowed into the Zone. The control buttons are located on the cap door center.
Temperature Selection Button
Flex Zone Modes
1. When “Wine/Party Dishes” is selected, the temperature of the Flex Zone will be kept around 42 °F (5 °C). This feature helps keep food fresh for a long time.
2. When “Deli/Snack” is selected, the temperature of the Flex Zone will be kept around 37 °F (3 °C). This feature helps keep food fresh for a longer time.
3. When “Cold Drink” is selected, the temperature of the Flex Zone will be kept around 33 °F (1 °C). This feature helps keep drinks cold and refreshing.
4. When “Meat/Fish” is selected, the temperature of the Flex Zone will be kept around 29 °F (-1 °C). This feature helps keep meat or fish fresh for a longer time.
Examples of food items you can store in the Flex Zone by temperature setting.
1. Door Bins
Door Bins (1)
To remove - Simply lift the bin up and pull straight out.
To relocate - Slide it in above the desired location and push down until it stops.
Door Bins (2)
To remove - Take the right side of the bin out by lifting it at an angle along the guide, and then take the left side out by pulling it from the door.
To relocate - Slide it into the original location and push down until it sticks.

2. Tempered Glass shelves
To remove - Tilt up the front of the shelf in the direction shown ( 1 ) and lift it up vertically ( 2 ). Pull the shelf out.
To re-install - Tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height. Then lower the front of the shelf so that the hooks can drop into the slots

3. Vegetable & Fruit Drawers

To remove


To re-install
4. Flex Zone
To remove the Flex Zone – Pull the Flex door out to full extension. Lift the Flex Zone up, pulling it to your body with both hands.
To re-install the Flex Zone – Open the Flex door to full extension. Tilt the front of the Flex Zone up, place the back of the Flex Zone onto the rails, and then lower the front until the whole Zone rests on the rails

If the Flex Zone or LED lighting is not working, check the connectors [ ( 1 ), ( 2 ) shown below ] for cracks or leaks.

1. Refer to page 12 for disassembly instructions.
2. Open the cap cover rail with a flat-blade screwdriver.
Using the doors
Ensure that the doors close all the way and are securely sealed. When the refrigerator door is only partially open, it will automatically close. If the door is opened more than its auto close range, it will remain open. You must close it manually
1. Freezer Room Guard
To remove - Remove the freezer room guard ( 1 ) by lifting the guard up.
To re-install - Push down until the guard ( 1 ) locks into place.

2. Super Extended Drawer
To remove - Pull the drawer out to full extension. Tilt up the rear of the drawer and lift straight out.
To re-install - Place the drawer onto the rails ( 4 ) by tilting it up. Lower the drawer into place until it is horizontal and slide the Drawer ( 3 ) in.

3. Freezer Drawer
To remove the freezer drawer - Pull the freezer drawer out fully. Tilt up the rear of the bin and lift it out to remove.
To re-install the freezer drawer - Place the bin into the rail assembly.

Caring for your Samsung French Door Refrigerator prolongs its life and helps keep it free of odor and germs.
Cleaning the Interior
Clean the inside walls and accessories with a mild detergent and then wipe dry with a soft cloth. You can remove the drawers and shelves for a more thorough cleaning. Just make sure to dry drawers and shelves before putting them back into place.

Cleaning the Exterior
Wipe the control panel and digital display with a damp, clean, soft cloth. Do not spray water directly on the surface of the refrigerator. The doors, handles, and cabinet surfaces should be cleaned with a mild detergent and then wiped dry with a soft cloth. To keep your appliance looking its best, polish the exterior once or twice a year.
CAUTION You can erase the printed letters on the display if you apply stainless cleaner directly to the area where the letters are printed.
Cleaning the Ice / Water Dispenser
Push down one end of the tray dispenser and remove it. Wipe the Ice / Water Dispenser with a clean, soft cloth.
CAUTION When using the crushed ice selection from the dispenser some residual ice chips may start to collect in the ice chute. To prevent that residual ice from melting and running out of the chute, you should clean out the residual ice when you see it start to collect in the ice chute
Cleaning the Rubber door seals
If the rubber door seals are dirty, the doors may not close properly, and the refrigerator will not operate efficiently. Keep the door seals free of dust or stains by cleaning the doors using a mild detergent and damp cloth. Wipe dry with a clean, soft cloth.
Cleaning the rear side of the refrigerator
To keep cords and exposed parts free of dust and dirt accumulation, vacuum the rear side of the appliance once or twice a year.
| PROBLEM | SOLUTION |
| The refrigerator does not work at all or it does not chill sufficiently |
|
| The food in the fridge is frozen. |
|
| You hear unusual noise or sounds. |
|
| The cabinet-door sealing area of the appliance is hot and condensation is occurring. |
|
| Ice Maker is not producing ice. |
|
| You can hear water bubbling in the refrigerator. |
|
| There is a bad smell in the refrigerator. |
|
| Frost forms on the walls of the freezer. |
|
| Water dispenser is not functioning. |
|
| Auto close system does not work with the freezer door. |
|
| Condensation or water drops forms on vertical mullion and surroundings, etc. |
|
Reference file: Samsung RF28HMEDBBC/AA 28 Cu. Ft. 4-door French Door Refrigerator
Additionally, the document applies to other Samsung models: RF25HM**, RF28HMEDBBC