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8 9
TROUBLESHOOTING
CARING FOR YOUR HUMIDIFIER (Continued) SPECIFICATIONS
CONSUMER RELATIONS
2. Place Tank on Base. Bleach solution will drain into Reservoir. Allow the bleach solution to
remain in Tank and Base for 15-20 minutes.
3. After soaking, empty bleach solution from Tank and Base. Rinse with water until the smell
of bleach is gone.
End of Season Cleaning
Follow cleaning instructions above when the humidifier will not be used for at least one week,
or it is the end of the season. Remove any accessories, including the Wicking Filter, and allow
the humidifier to dry completely before storing.
DO NOT store humidifier with water inside the Base, Water Reservoir or Water Tank.
At end of season, remove and throw away Filter. Do not store humidifier with a used Filter.
Electrical rating: 120V, 60 Hz, 26 W
Capacity: 0.8 gallon (3.0 L)
If you experience a problem, please contact Consumer Relations first or see your warranty.
Do not return the humidifier to the original place of purchase. Do not attempt to open the
motor housing or tamper with the power knob yourself. Doing so may void your warranty
and cause personal injury or damage to the product.
Questions or comments
Call us toll-free at: 1-800-477-0457
E-mail: consumerrelations@kaz.com
Or visit our website at: www.HoneywellPluggedIn.com/humidifiers
Please be sure to specify Model HEV320 Series.
Problem Possible Cause Solution
Power Knob is turned to
high (
) or low ( )and
the Power Knob light
is off
Unit is not plugged in
No power at outlet
Plug unit in
Check home circuits, fuses;
test outlet
Water leaking from Base Tank Gasket is loose
or falling out
Be sure Tank Gasket is
properly in place
Plunger Gasket is sticking Push Plunger Gasket
back in place
Cap is not screwed
on properly
Unscrew cap and line up
threads properly; turn
clockwise (to right) to tighten
Possible damage to tank Check tank for cracks
or damage
Tank and Base are slimy Need to clean See “Caring for
your Humidifier”
Fan is running but water
level is not going down
Filter is clogged with
mineral deposits
See instructions for “Caring
for your Filter”
Relative humidity level in
room is too high
If running humidifier in closed
room, open doors to ventilate
Water is not draining
into reservoir
Spring valve may be stuck Check spring valve to make
sure it is properly in place
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