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If you experience a problem with your appliance or are concerned that the appliance is not
functioning correctly, you can carry out some easy checks before calling for service, please
see below. You can carry out some easy checks according to this section before calling for
service.
Warning! Don't try to repair the appliance yourself. If the problem persists after you have
made the checks mentioned below, contact a qualified electrician, authorized service engineer
or the shop where you purchased the product.
Troubleshooting
Problem Possible cause & Solution
Check whether the power cord is plugged into the power outlet properly.
Check the fuse or circuit of your power supply, replace if necessary.
It is normal that the freezer is not operating during the automatic defrost
Appliance is not working
correctly
protect the compressor.
The interior of the refrigerator may need to be cleaned.
Some food, containers or wrapping cause odours.
The sounds below are quite normal:
●
Compressor running noises.
●
Air movement noise from the small fan motor in the freezer
compartment or other compartments.
●
Gurgling sound similar to water boiling.
●
Popping noise during automatic defrosting.
●
Clicking noise before the compressor starts.
Noise from the appliance
Other unusual noises are due to the reasons below and may need you
to check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.
It is normal to frequently hear the sound of the motor, it will need to run
more when in following circumstances:
● Temperature setting is set colder than necessary
●
Large quantity of warm food has recently been stored within the
appliance.
●
The temperature outside the appliance is too high.
●
Doors are kept open for a long period.
●
After your installing the appliance or it has been switched off for a long
time.
A layer of frost occurs in
the compartment
Check that the air outlets are not blocked by food and ensure food is
placed within the appliance to allow sufficient ventilation. Ensure that
door is fully closed. To remove the frost, please refer to “cleaning and
care” section.
cycle, or for a short period of time after the appliance is switched on to
Odours from the compart-
ments
The motor runs continuo-
usly
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