Loading ...
Loading ...
Loading ...
SECTION 3 CONSUMER INFORMATION
10
SECTION 3
A decision should be rendered within 40 days of AUTO LINE’s
receipt of your properly completed Customer Claim Form.
BBB will mail you a copy of the arbitrator’s decision and if you
accept the decision, all parties must comply with the decision
within the time limits (performance date) set by the arbitrator.
Approximately two weeks after the "performance date," BBB
will contact you to verify that the arbitrators’ decision has been
completed.
AUTO LINE’s decisions do not include attorney’s fees,
civil penalties, punitive damages, multiple damages or
consequential damages other than incidental damages which
you may be entitled to under law.
If you reject the decision of the arbitrator you may pursue
other legal remedies under state or federal law; the company
will not be obligated to perform any part of the decision.
Depending on federal or state law, the decision may or
may not be introduced as evidence by the consumer or
the company in any civil court action relating to any matter
that has been resolved in your arbitration hearing and BBB
involvement in the case will end as well.
Important: Please refer to the first page of the Genesis
New Vehicle Limited Warranty for more important
information regarding alternative dispute resolution and
other legal remedies available to you.
Genesis 17MY(Main).indd 10 2016-09-01 오후 3:05:38
Loading ...
Loading ...
Loading ...