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15
Appliance self-test
Before you call customer service,
conduct a self-test on the appliance.
z Switch off the appliance and wait
5 minutes.
Keep the door closed during this
time.
z Switching on the appliance.
z At the same time, press the setup
button and the alarm button
for 5 seconds.
The self-test programme starts.
Various messages appear in the facia
one after the other.
If an error is established during the
appliance self-test, the symbol
appears in the fascia and an error
message (e. g.
E04 = sensor error) is
displayed.
Inform the customer service of these
error messages.
If no error is established during the
appliance self-test, the preset
temperature appears in the fascia after
the test has ended.
Eliminating minor faults yourself
Before you call customer service: Please check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice
— even if the appliance is still under guarantee!
Fault Possible cause: Remedial action
Appliance has
no refrigerating
capacity.
The display does
not illuminate.
Power failure; the fuse has been switched off;
the mains plug has not been inserted properly.
Check whether the power is on. The appliance
must be switched on. Check whether the mains
plug is secure.
The refrigerating
unit is switching on
more frequently and
for longer.
Appliance door opened frequently. Do not open the door unnecessarily.
Large amounts of fresh food have been put
away.
Activate the “super” cool function.
The ventilation openings have been covered. Remove obstructions and dirt.
The temperature
in the refrigerator
compartment is
too cold.
Temperature in the refrigerator compartment has
been set too low.
Select a warmer temperature (see page 8
“Setting the temperature”).
Interior light does
not function.
The bulb is defective. Replace bulb (see page 16 “Changing light
bulbs”).
Light switch is sticking. Check whether it can be moved.
You experience
unpleasant odours.
Strongly smelling food is not sealed. Cleaning the appliance. Seal strongly smelling
food (see page 14 “Odours”).
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