User Manual - Page 130

For UE55TU7100KXXU. Series: TU7100

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The problem Try this!
The picture is distorted.
The compression of video content may cause picture distortions, especially in fast moving
pictures from sports programmes and action movies.
If the signal reception is weak or poor, screen distortion may be visible but it is not a
malfunction.
Mobile phones used close to the TV (within 1 m) may cause noise on analogue and digital
channels.
The colour is wrong or
missing.
If you’re using a Component connection, make sure that the Component cables are
connected to the correct jacks.
Incorrect or loose connections may cause colour problems or a blank screen.
The colour is poor or
the picture is not bright
enough.
Go to Picture and then adjust the Picture Mode, Brightness, Sharpness and Colour settings.
Settings Picture Picture Mode
Settings Picture Expert Settings Brightness
Settings Picture Expert Settings Sharpness
Settings Picture Expert Settings Colour
See if Energy Saving Mode has been enabled.
Settings General Eco Solution Energy Saving Mode
Try resetting the picture.
Settings Picture Expert Settings Reset Picture
There is a dotted line on the
edge of the screen.
Change Picture Size Settings to 16:9 Standard.
Settings Picture Picture Size Settings Picture Size 16:9 Standard
The picture is black and
white.
Use a composite cable when you connect AV equipment to the TV.
If you are using the composite cable, connect the video cable (Yellow) to the VIDEO (Yellow /
Green) input port.
The COMPONENT IN port may not be supported depending on the model or
geographical area.
The picture won’t display in
full screen.
HD channels will have black bars on either side of the screen when displaying upscaled SD
(4:3) content.
Black bars will appear at the top and bottom of the screen when you watch movies that have
aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
Settings Picture Picture Size Settings Picture Size
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