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Before you call for service…
GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Refrigerator does not 5HIULJHUDWRULQGHIURVWF\FOH Wait about 30 minutes for defrost cycle to end.
operate
Either or both controls set to OFF Set the controls to a lower temperature setting.
5HIULJHUDWRULVXQSOXJJHG Push the plug completely into the outlet.
7KHIXVHLVEORZQFLUFXLW Replace fuse or reset the breaker.
breaker is tripped.
5HIULJHUDWRULVLQVKRZURRPPRGHUnplug the refrigerator and plug it back in.
Vibration or rattling 5ROOHUVQHHGDGMXVWLQJ See Rollers.
(slight vibration
is normal)
Motor operates for 1RUPDOZKHQUHIULJHUDWRU Wait 24 hours for the refrigerator to completely
long periods or cycles is first plugged in. cool down.
on and off frequently.
2IWHQRFFXUVZKHQODUJH This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
'RRUOHIWRSHQ Check to see if package is holding door open.
freezer require more
+RWZHDWKHURUIUHTXHQW This is normal.
operating time. They
door openings.
start and stop often
7HPSHUDWXUHFRQWUROV See About the controls.
to maintain even
set at the coldest
temperatures.)
setting.
Refrigerator or freezer 7HPSHUDWXUHFRQWUROQRWVHW See About the controls.
compartment too warm cold enough.
:DUPZHDWKHURUIUHTXHQW Set the temperature control one step colder.
door openings. See About the controls.
'RRUOHIWRSHQ Check to see if package is holding door open.
Frost or ice crystals 'RRUOHIWRSHQ Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Divider between $XWRPDWLFHQHUJ\VDYHU This helps prevent condensation on the outside.
refrigerator and freezer system circulates warm
compartments liquid around front edge
feels warm of freezer compartment.
Automatic icemaker ,FHPDNHUSRZHUVZLWFK Set the power switch to the ON position.
does not work is in the OFF position.
:DWHUVXSSO\WXUQHGRIIRU See Installing the water line.
not connected.
)UHH]HUFRPSDUWPHQW Wait 24 hours for the refrigerator to completely
too warm. cool down.
3LOHGXSFXEHVLQWKHVWRUDJH Level cubes by hand.
bin cause the icemaker
to shut off.
,FHFXEHVVWXFNLQLFHPDNHU Turn off the icemaker, remove cubes, and turn the
icemaker back on.
31
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