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7
7
Temperature
is too warm
■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment (refrigerator or freezer)
more quickly.
■ Doors are opened often or not closed completely - This allows warm air to enter the refrigerator. Minimize door openings,
keep the doors fully closed, and make sure both doors are properly sealed.
■ Air vents are blocked - Remove items that are immediately in front of the vents.
■ Large amount of warm food recently added - Allow several hours for the refrigerator to return to its normal temperature.
■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder setting. Check the
temperature again in 24 hours.
Temperature
is too cold
■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a warmer setting. Check the
temperature again in 24 hours.
■ Top refrigerator shelf is colder than lower shelves - On some models, air from the freezer enters the refrigerator
compartment through vents near the top refrigerator shelf. As a result, the top shelf can be slightly colder than lower shelves.
■ Air vents are blocked - Remove items that are immediately in front of the vents.
Interior
moisture
buildup
NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.
■ Room is humid - A humid environment contributes to moisture buildup. Only use the refrigerator in an indoor location, with as
little humidity as possible.
■ Doors are opened often or not closed completely - This allows humid air to enter the refrigerator. Minimize door openings,
keep the doors fully closed, and make sure both doors are properly sealed.
PROBLEM Possible Causes and/or Recommended Solutions
For recommendations that may help you avoid a service call, or visit www.whirlpool.com/product_help.
For a complete Problem Solver listing with more information about additional topics, see the
Installation Instructions and Owner’s Manual provided with your refrigerator, or visit our website and
download the User Instructions for your model.
PROBLEM Possible Causes and/or Recommended Solutions
Refrigerator
will not
operate
Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet. Do not use an extension cord.
No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit breaker. If the problem
continues, contact a licensed electrician.
New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment (refrigerator or freezer)
more quickly.
Refrigerator
seems noisy
The compressor in your new refrigerator regulates temperature more efficiently and uses less energy than older models. During
various stages of operation, you may hear normal operating sounds that are unfamiliar.
The following noises are normal:
Buzzing/Clicking - Heard when the water valve opens and closes to dispense water or fill the ice maker. If the refrigerator is
connected to a water line, this is normal. If the refrigerator is not connected to a water line, turn off the ice maker.
Cracking/Crashing - Heard when ice is ejected from the ice maker mold.
Popping - Heard when the inside walls contract/expand, especially during initial cooldown.
Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during normal operation.
Rattling - Heard when water passes through the water line, or due to the flow of refrigerant. Rattling may also come from
items placed on top of the refrigerator.
Water running or gurgling - Heard when ice melts during the defrost cycle and water runs into the drain pan.
Sizzling - Heard when water drips onto the heater during the defrost cycle.
Motor seems
to run too
much
Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than you’re used to, because the
compressor and fans operate at lower speeds that are more energy-efficient. This is normal.
NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added, the doors are opened often, or
if a door has been left open.
PROBLEM SOLVER
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
The following accessories are available for your refrigerator. To order an
accessory, call 1-800-442-9991 and ask for the part number listed or
contact your authorized Whirlpool dealer. In Canada, call
1-800-807-6777.
affresh
®
Stainless Steel Cleaner:
Order Part #W10355016
In Canada, order Part #W10355016B
affresh
®
Stainless Steel Wipes:
Order Part #W10355049
In Canada, order Part #W10355049B
affresh
®
Kitchen & Appliance Cleaner:
Order Part #W10355010
In Canada, order Part #W10355010B
Water Filter:
Water Filtration System Style 1 - Order Part # EDR1RXD1
Water Filtration System Style 2 - Order Part # EDR2RXD1
ACCESSORIES
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