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Faults and what to do about them. en
43
The water is not draining. ■ Is $ selected (Rinse Hold = no final spin)? ~ Page 30
■ Clean the drain pump. ~ Page 39
■ Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not
satisfactory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of washing in the drum.
■ Is Less Ironing selected (depending on the model)? ~ Page 32
■ Is the selected speed too low? ~ Page 25
The spin cycle runs
several times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an
imbalance by repeatedly distributing the laundry.
■ Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
The length of the
programme changes
during the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Residual water in the
care-product
compartment.
■ Not a fault – the effectiveness of the care product is not affected.
■ Clean the insert if necessary. ~ Page 28
Odours in the washing
machine.
Run the Drum clean or Cottons 90 °C programme without laundry.
Add washing powder or a detergent containing bleach.
Note: . To prevent foaming, only use half the amount of detergent
recommended by the detergent manufacturer. Do not use detergents designed
for woollens or delicates.
Repeated, intensive
foaming.
■ Check the basic dosage settings and dosage strength.
■ If required, use a different liquid detergent.
Detergent/fabric softener
drips off the seal and
collects on the door or in
the seal fold.
There is too much detergent/fabric softener in the dispensers. Observe the
max markings in the dispensers.
i-Dos iIô default setting
deleted.
All settings are changed when the menu setting i-Dos iIô : Content is
changed. ~ Page 22
Loud noises, vibrations
and machine “movement”
during the spin cycle.
■ Appliance aligned? Align the appliance. ~ Page 52
■ Are the appliance feet secured? Secure the appliance's feet. ~ Page 52
■ Have the transport braces been removed? Remove the transport braces.
~ Page 48
Faults Cause/remedy
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