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TROUBLESHOOTING TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Steam when
grinding and
brewing
This is normal.
It is the rear steam vent
releasing steam.
Total brewing
time on LCD
screen changes
mid-cycle or is
different each time
The total brewing time
displayed at the start of
the cycle is an estimate
only and may change
mid-cycle or vary each
time depending on the
starting temperature
of the water in the
water tank.
Brewing cycle
finishes before
the ready signal
If using the gold tone
filter, this is normal.
The total brewing time
displayed on the LCD
screen is calculated using
paper filters as coffee
passes through paper
filters slower.
‘CLEAN COFFEE
CHUTE’ on LCD
screen
Grinding burrs and coffee
grinds chute need to be
cleaned. We recommend
doing this immediately
to avoid clogging and
overflowing of the coffee
basket.
• Thoroughly clean the coffee
basket and gold tone filter
to ensure they are clear and
unclogged of any coffee grinds.
• Check the bean hopper for any
foreign body.
• Refer to ‘Cleaning the Grinding
Burrs and Coffee Grinds Chute’,
page 25.
Machine beeps and
displays ‘1’ on the
LCD screen
There is an issue with the
coffee grinds chute disc.
Remove the plug from the power
outlet. Wait 10 seconds then
reinsert. Check the coffee grinds
chute disc for any build-up of coffee
grinds. This is the stainless steel
disc that is visible when the swing-
out door is opened. A build-up of
grinds on this disc can affect the
performance of the machine. Wipe
the disc clean then dry thoroughly.
If the problem persists, call Breville
Consumer Service.
PROBLEM POSSIBLE CAUSES WHAT TO DO
Machine beeps
20 times in fast
succession and ‘2’
is displayed on the
LCD screen
Call Breville Consumer Service.
Water level
on LCD screen
is not moving
or indicating
correctly
Using de-mineralized or
distilled water which is
affecting how the coffee
machine is designed to
function.
We recommend using cold, filtered
water. We do not recommend using
water with no/low mineral content
such as de-mineralized or distilled
water. If the problem persists,
contact Breville Consumer Service.
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