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9
USING YOUR DYSON APPLIANCE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN
THIS DYSON OPERATING MANUAL BEFORE PROCEEDING.
LOOKING AFTER YOUR DYSON APPLIANCE
• Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Helpline.
• Always disconnect the plug from the mains before inspecting for problems. If the
appliance will not operate, first check the mains socket has electricity supply and
that the plug is properly inserted into the socket.
OPERATION
• Ensure appliance is fully assembled in line with the instructions before use.
Do not dismantle the appliance or use without the loop amplifier fitted.
• The appliance will not operate in heating mode unless the target temperature is
above the room temperature.
• Each time the heating mode is selected, it conducts a short calibration cycle.
Airflow will be automatically controlled during this cycle. Once the calibration
cycle is complete, it will revert to the selected airflow speed.
• The appliance will not oscillate when the control buttons are pressed.
• Do not lubricate any part of this appliance.
CONTROL WITHOUT THE REMOTE
• Press the power button on the appliance to turn ON/OFF.
• Press and hold the standby button on the appliance to adjust the target
temperature. The target temperature will increase to a maximum before
decreasing. If the target temperature is set at 0°C it will switch from heating to
cool mode.
• The airflow, diffused and personal heating modes, oscillation function and sleep
timer controls cannot be operated without the remote control.
TILT FUNCTION
• Carefully hold the base and the main body. Tilt the amplifier forward or
backward for the required airflow angle.
AUTOMATIC CUT-OUT
• For your safety this appliance is fitted with automatic cut-out switches that
operate if the appliance tips over or overheats. If the switches operate, unplug
the appliance and allow it to cool. Before restarting the appliance check and
clear any blockages and ensure the appliance is on a solid level surface.
• In heating mode the appliance will automatically switch ‘OFF’ after 9 hours of
continuous use and will return to standby mode. To restart the machine, press
the power button on either the remote control or the base.
TROUBLESHOOTING
• Fault codes F4, F5, F6: If one of these appears on the display, unplug the
appliance, wait for 30 to 60 seconds and/or plug the appliance into a different
socket. If you continue to receive the fault code, please contact the Dyson
Helpline.
• Fault codes F2, F3, F7: If one of these appears on the display, please contact the
Dyson Helpline.
BATTERY REPLACEMENT
CAUTION
• Unscrew the battery compartment on the remote control. Loosen the base and
pull to remove the battery.
• Do not install backwards or short circuit the batteries.
• Do not attempt to dismantle or charge the batteries. Keep away from fire.
• Follow battery manufacturers' instructions when installing new batteries
(battery type CR 2032).
• Limited functionality is available without the remote control (see 'Control without
the remote').
DISPOSAL INFORMATION
• Dyson products are made from high grade recyclable materials.
Recycle where possible.
• The battery should be removed from the product before disposal.
• Dispose of or recycle the battery in accordance with local ordinances or
regulations.
• This marking indicates that this product should not be disposed with other
household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material resources. To return
your used device, please use the return and collection systems or contact
the retailer where the product was purchased. They can take this product for
environmental safe recycling.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your free 2 year guarantee, your Dyson appliance will be
covered for parts and labour for 2 years from the date of purchase, subject
to the terms of the guarantee. If you have any questions about your Dyson
appliance, call the Dyson Helpline with your serial number and details of where/
when you bought the appliance.
Most questions can be solved over the phone by one of our trained Dyson
Helpline staff.
Alternatively, visit www.dyson.co.uk/support (UK) or www.dyson.ie/support (ROI)
for online help, general tips and useful information about Dyson.
Your serial number can be found on your rating plate which is on the base of the
appliance.
If your Dyson appliance needs a service, call the Dyson Helpline so we can
discuss the available options. If your Dyson appliance is under guarantee, and
the repair is covered, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON
APPLIANCE OWNER
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are three ways to do this:
• Online at www.dyson.co.uk/register (UK) or www.dyson.ie/register (ROI).
• Telephone the Dyson Helpline on 08002980298 (UK) or 014757109 (ROI).
• Complete the enclosed form and post it to us.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
LIMITED 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON
2 YEAR LIMITED GUARANTEE
WHAT IS COVERED
• The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it
is found to be defective due to faulty materials, workmanship or function within
2 years of purchase or delivery (if any part is no longer available or out of
manufacture Dyson will replace it with a functional replacement part).
• Where this machine is sold outside of the EU, this warranty will only be valid if
the appliance is used in the country in which it was sold.
• Where this machine is sold within the EU, this warranty will only be valid (i) if
the appliance is used in the country in which it was sold or (ii) if the appliance is
used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or
the United Kingdom and the same model as this appliance is sold at the same
voltage rating in the relevant country.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product where a
defect is the result of:
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the appliance which is not in accordance with
the Dyson Operating Manual.
• Use of the appliance for anything other than normal domestic household
purposes.
• Use of parts not assembled or installed in accordance with the instructions of
Dyson.
• Use of parts and accessories which are not genuine Dyson components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its authorised
agents.
• Blockages – please refer to the Dyson Operating Manual for details of how to
look for and clear blockages.
• Normal wear and tear (e.g. fuse etc.).
• Reduction in battery discharge time due to battery age or use
(where applicable).
If you are in any doubt as to what is covered by your guarantee, please contact
the Dyson Helpline.
SUMMARY OF COVER
• The guarantee becomes effective at the date of purchase (or the date of delivery
if this is later).
• You must provide proof of (both the original and any subsequent)
delivery/purchase before any work can be carried out on your Dyson appliance.
Without this proof, any work carried out will be chargeable. Keep your receipt or
delivery note.
• All work will be carried out by Dyson or its authorised agents.
• Any parts which are replaced by Dyson will become the property of Dyson.
• The repair or replacement of your Dyson appliance under guarantee will not
extend the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
ABOUT YOUR PRIVACY
• Your information will be held by Dyson and its agents for promotional,
marketing and servicing purposes.
• If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please contact the Dyson Helpline.
• For more information on how we protect your privacy, please see our privacy
policy on the Dyson website.
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