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8
TROUBLESHOOTING GUIDE
Many common refrigerator problems can be easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling for service.
PROBLEM
POSSIBLE CAUSES
Refrigerator does not operate.
➢ Power cord isn’t plugged in properly.
➢ The circuit breaker tripped or a blown fuse.
The light is not working.
➢ The light bulb may be damaged. Refer to page 5 on how to
change the globe.
Compressor runs all the time
➢ The room temperature is hotter than normal.
➢ A large amount of food has been added to the refrigerator.
➢ The door is opened too often.
➢ The door is not closed completely.
➢ The temperature control is not set correctly.
➢ The door gasket does not seal properly.
➢ The refrigerator does not have the correct clearances.
➢ The refrigerator has recently been disconnected for a period of
time. 4+ hours are required for the refrigerator to cool down
completely pending on operating conditions.
Temperature inside the
refrigerator is too warm.
➢ Temperature control is set incorrectly. Turn the control to a
cooler setting and allow several hours for the temperature to
stabilize.
➢ Freezer control incorrectly set. Set back to mid position.
➢ Door is kept open too long or is opened too frequently. Warm
air enters the refrigerator every time the door is opened). Open
the door less often.
➢ The door is not closed completely.
➢ The door gasket does not seal properly.
➢ A large amount of warm or hot food might have been stored
recently. Wait until the refrigerator has had a chance to reach
its selected temperature.
➢ The refrigerator has recently been disconnected for a period of
time. 4 hours is required for the refrigerator to cool down
completely.
Temperature inside the
refrigerator is too cold.
➢ Freezer control incorrectly set. Set back to mid position.
➢ Temperature control is set too cold. Turn the control to a
warmer setting and allow several hours for the temperature to
stabilize.
Temperature of external
refrigerator surface is warm.
➢ The exterior refrigerator walls can be as much as 30
F warmer
than room temperature. This is normal while the compressor
works to transfer heat from inside the refrigerator cabinet.
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