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8
PROBLEMS CAUSES SOLUTIONS
Water streaks appear on
t
he linen.
White streaks come
through the holes in the
soleplate.
Your ironing board is saturated with water
b
ecause it is not suitable for use with a
steam generator
Your boiler has a build-up of scale because
it has not been rinsed out regularly.
Check that your ironing board is suitable.
Rinse out the boiler.
Brown streaks come
through the holes in the
soleplate and stain the
linen.
You are using chemical descaling agents or
additives in the water for ironing.
Never add this type of product in the water
tank or in the boiler (see § “for what water
may be used”). Contact an Approved Service
Centre.
The soleplate is dirty or
brown and may stain the
linen.
You are ironing at too high a temperature. See our recommendations regarding tempera-
ture control setting.
Your linen is not rinsed sufficiently or you have
ironed a new garment before washing it.
Ensure linen is rinsed thoroughly to remove
any soap deposits or chemicals on new gar-
ments which may be sucked up by the iron.
You are using starch. Always spray starch on the reverse side of the
fabric to be ironed.
There is no steam or
there is little steam.
The water tank is empty (red light on). Fill the tank and press the "Restart" button
until the indicator goes out.
The soleplate temperature is set to the
maximum.
The generator is working but steam is very hot
and dry As a consequence, it is less visible.
Steam escapes from the
rinse
plug.
The rinse plug has not been tightened cor-
rectly.
Tighten the rinse plug correctly.
The rinse plug seal is damaged. Contact an Approved Service Centre to order a
new rinse plug seal.
The generator is faulty. Stop using the generator and contact an Ap-
provedService Centre.
The red “water tank
empty” light is on.
The water tank is empty. Press the Restart button on the control panel
until the indicator goes out.
Steam or water escapes
under the appliance.
The generator is faulty. Stop using the generator and contact an Ap-
proved Service Centre.
The “anti calc” indicator
is lit.
You have not pressed the “Restart” button. Press the “Restart” button on the control
panel.
Environment protection first !
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a civic waste disposal centre.
If you have any problems or queries please call our Customer Relations team first for expert
help and advice: 0845 602 1454 - UK / (01) 677 4003 - Ireland
or consult our website - www.tefal.co.uk
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1800116149 GV7095 TEFAL:110 x 154 16/06/09 16:11 Page 8
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