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Frequently Asked Questions
Problem Reason Solution
The lamp is not
brightthere is no wind
and no fog
Power indicator light
Wind without fog or
no wind blows out
The spray of fog
smelled bad
The fog amount
is too small
1.The plug is not
plugged in
2.The power cord is
damaged
1.The tank without
water
2.The atomizer or
fan is damaged
New product or
tank is not clean
The atomizer
gathers dirt
1. Check the plug
and connect
2. Send to repair
center
1. Add water to the
tank
2.Send to repair
center
Clean the tank
or replace the water
Clean the atomizer
9
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