User Manual Vizio M556-G4 55" Class M-Series 4K QLED HDR Smart TV

• Owner's manual - (English)

Table of contents

• Getting to Know Your TV
• Completing The First-Time Setup
• Using the On-Screen Menu
• SmartCast HomeSM
• WatchFree™
• Playing USB Media
• Playing USB Media: Music
• Playing USB Media: Video
• Playing USB Media: Photo
• Help Topics

User manual Television

Getting to Know Your TV

FRONT PANEL

REAR PANEL—M556-G4 & M656-G4

REAR PANEL—M706-G3

WALL-MOUNTING THE TV

First you will need a wall mount. Consult the provided table below to find the appropriate mount for your TV. Be sure the mount you choose is capable of supporting the weight of the TV. To install your TV on a wall:

1. Disconnect any cables connected to your TV.
2. Place the TV face-down on a clean, flat, stable surface. Be sure the surface is clear of debris that can scratch or damage the TV.
3. If attached, remove the stands by loosening and removing the screws.
4. Attach your TV and wall mount to the wall by carefully following the instructions that came with your mount. Use only with a UL-listed wall mount bracket rated for the weight/load of your TV.

Installing a TV on a wall requires lifting. To prevent injury or damage to the TV, ask someone to help you

WARNING: Do not use the screws that are included inside the wall mount holes to mount TV.

USING THE REMOTE

Note that specific buttons may vary depending on your model.

*Enabled/disabled different accessibility features by holding down each of these buttons for 5 seconds.

Replacing the Batteries

1. Find the notch on the back of the remote. Insert a coin and pry open the back cover

2. Insert two batteries into the remote control. Make sure that the (+) and (-) symbols on the batteries match the (+) and (-) symbols inside the battery compartment.

3. Replace the battery cover

WARNING: Keep the remote control batteries away from children. It may cause choking and/or lead to a fire or chemical burn if mishandled. Do not dispose of batteries in fire. Replace only with batteries of the correct type

TIP: When needed, VIZIO recommends replacing the batteries that came with this remote with two, new Duracell ‘AAA’ alkaline batteries.

Completing The First-Time Setup

Before you begin the first-time setup:

• Your TV should be installed and the power cord should be connected to an electrical outlet.
• If you have a wireless network, have the network password ready.
• If you are connecting to your network with an Ethernet cable, connect it to the Ethernet port on the TV.

The first time you turn on the TV, the on-screen instructions will guide you through each of the steps necessary to get your TV ready for use:

1. Choose your language.

2. Choose home use

3. Choose your country

4. Choose your Wi-Fi network and enter the password

5. Name your TV

6. Scan for channels

7. Accept the Terms & Conditions and register your device

Using the On-Screen Menu

Your TV features an easy-to-use on-screen menu.

To open the on-screen menu, press the MENU button on the remote.

From this menu, you can:

• Adjust the picture settings
• Adjust the audio settings
• Adjust the network settings
• Set up timers
• Adjust the channel settings
• Set up closed captioning
• Name and adjust Inputs
• Adjust TV settings
• View the user manual

NAVIGATING THE ON-SCREEN MENU

To open the on-screen menu:

1. Press the MENU button on the remote.
2. Use the Arrow buttons to highlight a menu option, and press the OK button to select that option

TIP: While navigating the on-screen menu, you can press the BACK button at any time to return to the previous menu screen. The EXIT button will close the on-screen menu

CHANGING THE SCREEN ASPECT RATIO

To change the screen aspect ratio:

Menu > System > Aspect Ratio

Use the Arrow buttons to highlight the aspect ratio you wish to view and press OK.

Your TV can display images in different modes: Normal, Wide, Zoom, and Panoramic.

• Normal (default) — No change to aspect ratio.
• Wide — Stretches a 4:3 aspect ratio to fill 16:9 screen. If a 16:9 image, adds black bars to top and bottom.
• Zoom — Expands image both horizontally and vertically by 14%.
• Panoramic* — Stretches a 4:3 image to fill 16:9 screen with an algorithm so the center doesn’t look stretched

Some programs have black bars on the top or sides of the screen so that the picture keeps its original shape. Examples include widescreen movies and older TV programs.

TIP: The aspect ratio cannot be changed for Ultra HD content or HDR content.

ADJUSTING THE PICTURE SETTINGS

Your TV can be adjusted to suit your preferences and viewing conditions.

To adjust the picture settings: Menu > Picture > Picture Mode

1. Use the Arrow buttons on the remote to highlight Picture Mode, then use the Left/Right Arrow buttons to change the picture mode:

• Standard — Sets the picture settings to the default settings.
• Calibrated — Sets the picture settings to values ideal for watching TV in a brightly-lit room.
• Calibrated Dark — Sets the picture settings to values ideal for watching TV in a dark room.
• Vivid — Sets the picture settings to values that produce a brighter, more vivid picture.
• Game — Reduces throughput delays and optimizes the picture settings for displaying game console output.
• Computer — Optimizes the picture settings for displaying computer output

TIP: If you save changes to the settings for a picture mode, an asterisk will appear after is name. See Saving a Custom Picture Mode on page 17.

2. To manually change each of the picture settings, use the Up/Down Arrow buttons on the remote to highlight that picture setting, then use the Left/Right Arrow buttons to adjust the setting:

• Backlight — Adjusts the LED brightness to affect the overall brilliance of the picture. Backlight cannot be adjusted when starting from some picture modes.
• Brightness — Adjusts the black level of the picture. When this setting is too low, the picture may be too dark to distinguish details. When this setting is too high, the picture may appear faded or washed out.
• Contrast — Adjusts the white level of the picture. When this setting is too low, the picture may appear dark. When this setting is too high, the picture may appear faded or washed out. If the setting is too high or too low, detail may be difficult to distinguish in dark or bright areas of the picture.
• Color — Adjusts the intensity of the picture colors.
• Tint — Adjusts the hue of the picture. This setting is useful in adjusting the flesh tones in the picture. If flesh appears too orange, reduce the level of color before adjusting tint.
• Sharpness — Adjusts the edge sharpness of picture elements. It can be used to sharpen non-HD (high definition) content; however, it will not produce detail that does not otherwise exist

Adjusting More Picture Settings

To adjust more picture settings: Menu > Picture > More Picture

Use the Arrow buttons to highlight the setting you wish to adjust, then press the Left/Right Arrow buttons to change the setting:

• Color Temperature — Change the white balance of the picture. Refer to the section on Adjusting the Color Temperature on page 17.
• Black Detail — Adjusts the average brightness of the picture to compensate for large areas of brightness.
• Active Full Array® — Based on the content, dynamically adjusts and balances the brightness and the contrast ratio of the picture by locally adjusting backlight zones.
• Clear Action® — Reduces blur in scenes with fast action but limtis the range for the backlight setting

• Reduce Noise:
• Reduce Signal Noise: Lessens artifacts in the image caused by the digitizing of image motion content.
• Reduce Block Noise: Reduces pixelation and distortion for mpeg files.
• Game Low Latency — Reduces video delay (lag) when gaming.
• Film Mode — Optimizes the picture for watching films. Select On or Off.
• Gamma — Set the shape of the Gamma curve. Use lower Gamma values for bright room conditions, and higher values when it’s dark

Adjusting the Color Temperature

Adjusting the color temperature changes the white balance of the picture

To adjust the color temperature: Menu > Picture > More Picture > Color Temperature

Use the Arrow buttons on the remote to highlight a color temperature preset and then press OK

• Normal — Optimized for television viewing.
• Cool — Produces a blue-hued picture.
• Computer — Optimizes the picture for use as a PC monitor

Adjusting the Picture Mode Edit Settings

Picture Mode Edit Settings allow you to make precise adjustments to the picture.

To adjust the Picture Mode Edit settings: Menu > Picture > Picture Mode Edit

Use the Arrow buttons to highlight the setting you wish to adjust, then press OK to change the setting:

• Save Picture Mode — Save a custom picture mode.
• Lock Picture Mode — Prevent changes to custom picture modes.
• Reset Picture Mode — Reset the picture mode settings to factory default values. Only available on customized preset modes

Saving a Custom Picture Mode

Custom picture modes allow you to save a group of custom settings for various viewing conditions and video sources.

To save a custom picture mode: Menu > Picture > Picture Mode Edit > Save Picture Mode > Enter a Name >Save

• Changes made while on any preset picture mode will add an asterisk on the top right corner of the preset mode.
• The custom picture mode is not automatically saved

ADJUSTING THE AUDIO SETTINGS

To adjust the audio settings: Menu > Audio > OK

Use the Arrow buttons to highlight the setting you wish to adjust, then press Left/Right Arrow buttons to change the setting:

• Speakers — Turn the built-in speakers On or Off.
• Volume Control Display — Turn the on-screen volume display slider On or Off.
• Surround Sound — Surround sound uses DTS TruSurround™ to deliver an immersive surround sound experience from the TV’s internal speakers. TruSurround completes the entertainment experience by providing deep, rich bass, crisp details, and clear, intelligible dialog. Select On or Off.
• Volume Leveling — Volume leveling uses DTS TruVolume™ to maintain consistent volume levels during transitions between program content, AV formats, and input sources. Select On or Off. In a few cases, volume leveling may artificially suppress volume increases, making it difficult to hear dialog or flattening sudden noises. If this occurs, turn volume leveling off.
• Balance — Adjusts the loudness of the audio output from the left and right speakers

TIP: When the TV speakers are set to On, DTS signals cannot be passed through digital audio outputs

• Lip Sync — Adjusts the synchronization between the display image and the accompanying audio track.
• Digital Audio Out — Changes the type of processing for digital audio out and HDMI ARC output when connected to a home theater audio system. Select Auto, PCM, Dolby D or Bitstream.
• To hear talk back when Talk Back function is enabled, digital audio out must be set to PCM.
• Analog Audio Out — Sets the volume control properties for the RCA connector when connected to a home theater audio system. Select Variable if you are controlling the volume with the TV’s volume controls, or select Fixed if an external audio device (sound bar or AV receiver) will control the volume.

TIP: You must select Bitstream for audio with more than two channels (e.g., 3.0, 5.0, or 5.1)

ADJUSTING THE NETWORK SETTINGS

Your TV is Internet-ready, featuring both an Ethernet port and built-in high-speed wireless internet.

TIP: If your TV is connected to a network with an Ethernet cable, you will not see the wireless network connection menu. You must unplug the Ethernet cable to set a wireless network connection

Connecting to a Wireless Network

To connect to a wireless network whose network name (SSID) is being broadcast: Menu > Network > Choose your network > Enter in the password > Connect

If you do not see your wireless network displayed, click on: More Access Points > Highlight your wireless network > Enter in the password > Connect

Changing the Manual Setup Settings

Advanced users can fine-tune the network settings using the Manual Setup feature. The security settings on your router may require you to enter the TV's MAC address.

To change advanced network settings: To change advanced network settings:

1. Use the Arrow and OK buttons to adjust each setting:

• IP Address — The IP address assigned to the TV.
• Subnet Mask — The subnet Exit 2D.
• Default Gateway — Your network’s default gateway address.
• Pref. DNS Server — Your preferred domain name server address.
• Alt. DNS Server — Your alternate domain name server address

2. Use the Arrow buttons on the remote to highlight Save and press OK.

Connecting to a Hidden Network

To connect to a wireless network whose network name (SSID) is not being broadcast: Menu > Network > Hidden Network > Enter the Access Point Name > Connect > Enter in the password

Testing Your Network Connection

To test your network connection: Network Menu > Test Connection

SETTING TIMERS

When activated, the TV’s timer will turn the TV off after a set period of time.

To setup a sleep timer: Menu > Timers

Use the Left/Right Arrow buttons on the remote to highlight the period of time after which you want the TV to go to sleep: 30, 60, 90, 120, or 180 minutes. If you don’t want the sleep timer to activate, change the setting to Off.

Setting the Auto Power Off Feature

To help save energy, your TV is set by default to turn off after 10 minutes without a video or audio signal. This feature can be deactivated

To set the Auto Power Off feature: Menu > Timers > Auto Power Off > Of

Using the Blank Screen Feature

To help save LED life, your TV screen can turn on or off while audio is streaming.

To use the Blank Screen feature: Menu > Timers > Blank Screen

To exit Blank Screen, press any key (except the volume and mute keys).

CHANGING THE TV SETTINGS

Using the System menu, you can:

• Check for updates
• View system information
• Change the on-screen menu language
• Set time zone and local settings
• Adjust the CEC settings
• Adjust the power mode settings
• Adjust to preserve aspect ratio or fill the screen
• Name the TV
• Review and maintain the list of paired devices
• Adjust accessibility settings
• Reset the TV settings and setup administrative controls

Checking for System Updates

To check for a system update: Menu > System > Check for Updates

If an update is found, the TV will ask to confirm the update. If no update is found, the screen will note The TV is up-to-date.

Viewing System Information

To view technical data and status information about your TV and network connection: Menu > System > System Information

Changing the On-Screen Menu Language

Your TV can display the on-screen menu in different languages.

To change the on-screen menu language: Menu > System > Menu Language

Highlight your preferred language (English,

Español, or Français) and press OK

Setting the Time and Local Settings

To ensure the correct time is displayed when you press the INFO button, set the TV’s time zone: Menu > System > Time & Local Settings > Time Zone

To turn Daylight Saving Time on or off:

1. Highlight Daylight Saving Time and press OK. The Daylight Saving Time menu is displayed.
2. Choose On if it is currently Daylight Savings Time, Off if it is Standard Time, or Auto to have the system automatically detect Daylight Savings Settings.

Adjusting the CEC Settings

The CEC function on your TV enables you to control devices connected to HDMI (ARC) input with the included remote, without any programming. Using CEC, your VIZIO TV remote can control:

• Power On/Off
• Volume
• Mute

WARNING: Not all HDMI devices support CEC. See your device’s user manual for details

To enable, disable, or adjust CEC settings:

Set up your audio device and connect it to the HDMI-1(HDMI Arc) input on the TV. On your audio device, select the HDMI ARC input

Menu > System > CEC

Select a setting and then press OK

• CEC: To use CEC, you must select Enable.
• Device Discovery: To determine if your device is connected and supports CEC, select Device Discovery and then press OK

Adjusting the Power Mode

Your TV is set to Eco Mode by default. When the TV is powered off, the Eco Mode setting uses less than 0.5W of power. Quick Start Mode enables your display to power on faster and also to turn on when powered from another device (such as when you are casting onto the TV).

WARNING: Please note that by changing this setting the energy consumption required to operate this device will change

To switch between Eco Mode and Quick Start Mode: Menu > System > Power Mode

Highlight either Eco Mode or Quick Start Mode and press OK.

USING THE RESET & ADMIN MENU

You can use the TV’s Reset & Admin menu to restore the TV to its factory default settings as well as access other system settings.

Using the RESET & ADMIN menu, you can:

• Reset the TV to factory settings
• Force the system to power off and on
• Create a system pin code to lock content and picture settings
• Turn USB power on or off.
• Enable or disable program offers and suggestions
• Enable or disable anonymous debug data for system performance.
• Start or stop the store demo mode

Restoring the TV to Factory Default Settings

All of the on-screen menu settings can be reset to the factory defaults.

To restore the TV to its factory default settings: Menu > System > Reset & Admin > Reset to Factory Settings

1. If you set a system PIN code, enter it now.
2. The TV displays, “Select Reset to restore all TV settings to factory defaults."
3. Highlight Reset and press OK.
4. Wait for the TV to turn off. The TV will turn back on shortly afterward and the setup process will begin.

Performing a Soft Power Cycle

A soft power cycle forces the TV to turn off then on again.

Menu > System > Reset & Admin > Soft Power Cycle > YES

WARNING: If you restore the TV to the factory default settings, all changes you have made to the settings will be lost. This includes any wireless or picture settings

Turning the Power Indicator On or Off

The power indicator on the front of your TV normally does not glow when the TV is on. You can change this setting if you prefer the light to be on.

To turn the Power Indicator Light On or Off: Menu > System > Reset & Admin > Power Indicator > ON/OFF

Setting a System PIN

You can set a system pin to lock content and picture modes, as well as prevent accidental system resets. The first time you select System PIN code, you will need to create a PIN.

To create a PIN.

Menu > System > Reset & Admin > System PIN Code > Enter Your PIN > Save

Using the USB Power Feature

The USB port can be used to charge devices.

The two options for this feature are:

• Always On — Power is always available.
• Off When TV Off — Power is only available with the TV is on.

USING THE INFO WINDOW

Press the INFO button one time to display:

• TV name
• Current input
• Picture mode
• Audio type
• Network name
• Time

SmartCast HomeSM

What is SmartCast Home?

SmartCast Home lets you discover, stream, and control your content like never before! Access top apps, like Netflix, Hulu, and Amazon Prime Video, by using the remote to easily browse and launch content directly from the home screen. SmartCast Home makes finding something to watch easy and fun.

How to Launch SmartCast Home:

Begin streaming with SmartCast Home by:

• Press the SmartCast Home or button on your remote.

—or—

• Select SmartCast from the list of inputs

What you can do with SmartCast Home

• Stream high quality entertainment.
• Launch top tier apps directly from the home screen.
• Unlock your photos and videos by mirroring your laptop or mobile device onto your TV.
• Rearrange apps on your home screen just the way you like it.
• Works with Google Assistant and other popular voice assistants

Control your TV with the SmartCast Mobile™ App

Download the VIZIO SmartCast Mobile app and turn your smartphone into a remote to control and configure your TV.

With SmartCast Mobile, you can:

• Power on/off devices, play/pause content, and modify advanced settings, all from the palm of your hand.
• Easily enter text onto your TV/display from your mobile device using a full keyboard.
• Browse and discover movies, TV shows, music, live streams, and more, across multiple apps at once.
• Access a quick look at show ratings, synopsis, cast, crew, clips, and other details

WatchFree™

What is WatchFree?

VIZIO WatchFree takes your cord-cutting entertainment experience one step further! With the simple press of a button, enjoy free streaming TV with over 100 live TV channels to choose from – news, movies, sports, comedy, music and more. A built-in on-screen guide makes finding something to watch easier than ever.

And it’s all FREE – no fees, no subscriptions, or logins.

What you can do with WatchFree

• Stream over 100 live TV channels absolutely free – news, movies, sports, comedy, music and more.
• Navigate through channels, organized by genre, with an intuitive on-screen guide.
• Watch 1000’s of free movies from major studios.
• Watch the best of internet TV.
• No logins, subscriptions or transactions fees

How to Launch WatchFree

To launch and begin watching entertainment offered on WatchFree:

• Press the WatchFree button or the INPUT button on your remote.

-or-

• Simply select the WatchFree app logo from the SmartCast Home app row.

Playing USB Media

The USB Media Player allows you to connect a USB flash drive to your TV and play music, video, or photos

Preparing Your USB Drive to Play USB Media

To display USB media, you must first save your videos onto a USB flash drive:

• The USB flash drive must be formatted as FAT32.
• Files on the USB flash drive must end in a supported file extension (.mp3,.jpg, etc).
• The player is not designed to play media from external hard drives, MP3 players, cameras, or smartphones.

Displaying USB Media

To display your USB media:

1. Connect your USB flash drive to the USB port on the side of the TV.

2. The TV will recognize the USB. Use the Arrow Keys on the remote to select the content you want to play.

—or—

3. Select USB from the bottom streaming icons on the SmartCast HomeSM page

TIP: You can display your photos in Fullscreen. Select the photo, press OK, then highlight Fullscreen and press OK

Removing the USB Drive from the TV

To safely remove your USB flash drive from the TV:

1. Turn the TV off.
2. Disconnect your USB flash drive from the USB port on the side of the TV.

WARNING: Do not remove the USB flash drive while the TV is on. Doing so may damage the drive

Playing USB Media: Music

Playing USB Media: Video

Playing USB Media: Photo

Help Topics

The remote is not responding.

• Make sure the batteries are properly inserted matching the - and + symbols.
• Replace the batteries with fresh ones.

The TV displays “No Signal.”

• Press INPUT button on the remote control to select a different input source.
• If you are using cable TV or antenna connected directly to the TV, scan for channels. See Scanning for Channels on page 24.

There is no power.

• Ensure the TV is plugged into a working electrical outlet.
• Ensure the power cable is securely attached to the TV.
• Press the Power/Standby button on the remote or on the back of the TV to turn the TV on.

The power is on, but there is no image on the screen.

• Ensure all cables are securely attached to the TV.
• Ensure all devices are connected correctly. Devices differ; see your device’s user manual for details.
• Adjust Brightness, Contrast, or Backlight. See Adjusting the Picture Settings on page 16.
• Press the INPUT button on the remote to select a different input source.

The sound is flat or dialog is not audible.

• Turn off Volume Leveling. See Adjusting the Audio Settings on page 21.

Where do I find information on the accessibility features of this product and other VIZIO products?

• Give us a call at 1-877-698-4746.

How do I stream apps like Netflix to my VIZIO SmartCast™ TV?

• Download and open a Chromecast-enabled apps on your mobile device. Then tap the Cast button.

The colors on the TV don’t look right.

• Adjust the Color and Tint settings in the Picture menu. See Adjusting the Picture Settings on page 16.
• Select a pre-set picture mode. VIZIO recommends selecting Calibrated.
• Check all cables to ensure they are securely attached.

There is no sound.

• Press Volume Up on the remote control.
• Press the Mute button on the remote to ensure mute is off.
• Check the audio settings. See Adjusting the Audio Settings on page 21.
• Check the audio connections of external devices (Blu-ray player, game console, cable/satellite box) that are connected to the TV.
• If you are using an antenna, the signal strength of the channel may be low. Ensure your antenna is connected securely to the TV and move the antenna around the room or close to a window for the best signal.

The image quality is not good.

• For the best image quality, view high-definition programs using digital sources. Connect your devices with HDMI cables.
• If you are using an antenna, the signal strength of the channel may be low. Ensure your antenna is connected securely to the TV and move the antenna around the room or close to a window for the best signal.

The picture is distorted.

• Move the TV away from electrical appliances, cars, and fluorescent lights.
• Ensure all cables are securely attached.

The TV image does not cover the entire screen.

• If you are using TV, AV, or Component with 480i input, go to: Menu > System > Aspect Ratio to change the screen mode.

The TV has pixels (dots) that are always dark.

• Your HD TV is precision-manufactured using an extremely high level of technology. However, sometimes pixels may not display correctly. These types of occurrences are inherent to this type of product and do not constitute a defective product

The buttons on the remote aren’t working.

• Ensure you are only pressing one button at a time.
• Point the remote directly at the TV when pressing a button.
• Replace the remote batteries with new ones. See Replacing the Batteries on page 12.

I see “noise” or static on the screen.

• When your TV’s digital capabilities exceed a digital broadcast signal, the signal is up-converted (improved) to match your TV’s display capabilities. This up-converting can sometimes cause irregularities in the image.
• If you are using an antenna, the signal strength of the channel may be low. Ensure your antenna is connected securely to the TV and move the antenna around the room or close to a window for the best signal.

When I change input source, the TV image changes size.

• The TV remembers the viewing mode on each input source. If the viewing mode on the new input source differs from the one on the input source you switch from, the difference may be noticeable.
• See Changing the Screen Aspect Ratio on page 15.

How do I download the VIZIO SmartCast Mobile™ App?

• Make sure your phone or tablet is connected to a Wi-Fi network. Open a browser on your phone or tablet.
• Navigate to vizio.com/smartcastapp and follow the on-screen instructions to download the VIZIO SmartCast Mobile™ App.

How do I change the Inputs?

• Press the INPUT button on the back of the TV to cycle through the Inputs.
• Press the INPUT button on the basic remote to cycle through the Inputs.
• Make sure the VIZIO SmartCast Mobile™ app is installed on your phone or tablet. Open the VIZIO SmartCast Mobile app. Tap on the Device list and select your TV. Tap on the Input key and select the Input of your choice

How do I connect to my Wi-Fi network?

• On your TV remote, press the Menu button then go to Network > Select your Wi-Fi name > Enter password.
• Open the VIZIO SmartCast Mobile™ app on your phone or tablet. Tap on the device list and select your Display.
• Tap on the Settings icon > Network > Wireless Access Points. Select your Wi-Fi network from the list, enter the Wi-Fi password, and tap Connect.

How do I exit Demo Mode

• Press and hold the INPUT button on the back of the TV to exit the demo mode.

How do I watch Cable/Antenna TV channels?

• If you subscribe to cable or satellite, simply connect an HDMI cable (not included) to the receiver.
• If you use external antennas to watch local broadcast channels, use a coaxial cable to connect.

Some of my Channels are missing.

• Press the MENU button on your TV remote and select the channels option. Then select Find Channels.
• Open the VIZIO SmartCast Mobile app on your phone or tablet.
• Click on: Control > Your TV/Device Name > Settings Icon > Channels > Find Channels.

How do I disable/enable Viewing Data?

• Press the MENU button on your remote and select the System option. Select Reset & Admin. Then select Viewing Data to turn the feature on or off.
• Open the VIZIO SmartCast Mobile app on your phone or tablet.
• Click on: Control > Your TV/Device Name > Settings Icon > System > Reset & Admin > Viewing Data Slider.

The television will not turn on using Alexa or Google Assistant.

• Ensure the television is in Quick Start mode.
• Tap on Menu > System > Power Mode > Quick Start.

How do I know I am getting 4K resolution or HDR content such as Dolby Vision?

• As you are watching content on the television, press the INFO button on the remote or VIZIO SmartCast Mobile app. You will see the current resolution being displayed along with the version of video.
• HDR will show as a Dolby Vision icon, HDR10 or HLG.