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29
TROUBLESHOOTING
EN
Symptoms Reason Solution
There is no
refrigeration or
freezing.
Is there a power interruption?
• Check the power of other
appliances.
If the power plug unplugged
from the outlet?
• Plug the power plug in the outlet
properly.
There is poor
refrigeration or
freezing.
Is the fridge or freezer
temperature set to its warmest
setting?
• Set the fridge or freezer temperature
to 'Medium'.
Is the appliance in direct
sunlight, or is it near a heat
generating object such as
cooking oven or heater?
• Check the installation area and
reinstall it away from heat generating
objects.
Did you store hot food without
cooling it first?
• Cool the hot food first before putting
it in the fridge or freezer
compartment.
Did you put in too much food?
• Maintain an appropriate space
between food.
Are the appliance doors
completely closed?
• Completely close the door and make
sure that stored food is not
obstructing in the door.
Is there enough space around
the appliance?
• Adjust the installation position to
make enough space around the
appliance.
The appliance
contains a bad smell.
Is the fridge or freezer
temperature set to 'Warm'?
• Set the fridge or freezer temperature
to 'Medium'.
Did you put in food with a
strong smell?
• Store foods with strong smells in a
sealed containers.
Vegetables or fruit may have
spoiled in the drawer?
• Throw away rotten vegetables and
clean the vegetable drawer. Do not
store vegetables too long in the
vegetable drawer.
The inside lamp in the
appliance does not
turn on.
Does the inside lamp in the
appliance turn off?
• It is hard for customers to replace
the inside lamp in the appliance as
they are not serviceable. If the inside
lamp does not turn on, please
contact the LG Electronics customer
information centre.
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