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39
EN
Symptoms Reason Solution
Drain hose is kinked or clogged. • Clean and straighten the drain hose.
The drain filter is clogged. • Clean the drain filter.
Ensure door is not open.
• Close the door completely. If , , is
not released, call for service.
Control error. • Unplug the power plug and call for service.
Water overfills due to the faulty
water valve.
• Close the water tap.
• Unplug the power plug.
• Call for service.
Malfunction of water level
sensor.
• Close the water tap.
• Unplug the power plug.
• Call for service.
Over load in motor.
• Allow the washing machine to stand for 30
minutes to allow the motor to cool, then
restart the cycle.
Is supply/drain hose or drain
pump frozen?
• Supply warm water into the drum and
unfreeze drain hose and drain pump. Wet a
towel in warm water and apply to supply
hose.
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