
01 Oven control panel
02 Oven door
03 Oven gasket
04 Halogen lamp *
05 Door latch
06 Shelf position

NOTE If you need an accessory marked with a *, you can buy it from the Samsung Contact Center (1-800-SAMSUNG (726-7864)).
Clean the oven thoroughly before using it for the first time. Then, remove the accessories, set the oven to Bake, and then run the oven at 400 °F for 1 hour. There will be a distinctive odor. This is normal. Ensure your kitchen is well ventilated during this conditioning period.
• During cooking, the oven door should remain closed except when you turn food over. Do not open the door frequently during cooking to maintain the oven temperature and to save energy.
• If cooking time is more than 30 minutes, you can switch the oven off 5-10 minutes before the end of the cooking time to save energy. The residual heat will complete the cooking process.
• To save energy and reduce the time needed for re-heating the oven, plan oven use to avoid turning the oven off between cooking one item and the next.
• Whenever possible, cook more than one item at a time.
READ THE INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN. For satisfactory use of your oven, become familiar with the various features and functions of the oven as described below. Detailed instructions for each feature and function follow later in this user manual.

01 Bake: Use to select the Bake function.
02 Broil Hi/Lo: Use to select the Broil function.
03 Bread Proof: Use to select the Bread Proof function.
04 Keep Warm: Use to select the Keep Warm function to keep cooked foods warm.
05 Self Clean 2/3/5h: Use to select the Self-cleaning function.
06 Steam Clean: Use to select the steam cleaning function of the oven.
07 Temp.: Use to change the temperature when the oven is operating.
08 Timer Off (3 sec): Use to set or cancel the kitchen timer. The kitchen timer does not start or stop cooking.
09 Cook Time: Touch and then use the number pad to set the amount of time you want your food to cook. The oven will shut off when the cooking time has run out.
10 Delay Start: Use to set the oven to start and stop automatically at a time you set.
11 Settings: Use to bring up the User Preference menu in the display.
12 Lock (3 sec): Use to disable all oven functions.
13 Number pad: Use to set any function requiring numbers such as the time of day on the clock, the timer, the oven temperature, the start time, and the length of operation for timed baking, etc.
14 Clock: Use to set the time of day.
15 Clear: Use to cancel a previously entered temperature or time.
16 START/SET: Use to start any cooking or cleaning function in the oven.
17 OVEN OFF: Use to cancel all oven operations except the clock and timer.
18 Oven light : Use to turn the oven light on or off.
19 Smart Control: Use to select the Smart Control feature.
Selecting the upper or lower oven
To change between the upper and lower oven, touch the UPPER OVEN or LOWER OVEN area. Note that each oven has its own set of control buttons. The button sets are identical and perform the same functions.

The clock must be set to the correct time of day for the automatic oven timing functions to work properly.
How to set the clock
The kitchen timer serves as an extra timer that will beep when the set time has elapsed. It does not start or stop cooking functions. You can use the kitchen timer with any of the other oven functions.
How to set the timer
Control Lockout lets you lock the buttons on the touch pad so they cannot be activated accidently. Control Lock also locks both oven doors so they cannot be opened. You can only activate Control Lockout when the oven is in standby mode.
How to activate the Control Lockout
NOTE
How to unlock the controls
Touch Lock (3 sec) for 3 seconds.
"LoC" and the lock icon will disappear from the display.
NOTE
It may take up to 10 seconds for the doors to unlock.
In Timed Cooking mode, the oven turns on immediately and cooks for the length of time you select. At the end of the cooking time, the oven turns off automatically.
How to set the oven for Timed Cooking
When Timed Cooking is done, the oven will beep 4 times.
CAUTION
Use caution with the Timed Cooking or Delay Start features. You can use these features to cook cured or frozen meat and most fruits and vegetables. For food that can easily spoil, such as milk, eggs, and unfrozen or fresh fish, meat, or poultry, chill them in the refrigerator first. Even when chilled, they should not stand in the oven for more than 1 hour before cooking begins, and should be removed promptly when cooking is completed. Eating spoiled food can result in sickness from food poisoning.
With Delay Start, the oven’s timer turns the oven on and off at times you select in advance.
How to set the oven for delay start
.All the features listed in the table below have minimum and maximum time or temperature settings. A beep will sound each time a pad on the control panel is pressed and the entry is accepted. An error tone will sound in the form of a long beep if the entered temperature or time is below the minimum or above the maximum setting for the feature.

Oven rack positions

Recommended rack position for cooking

• This table is for reference only.
Rack and Pan placement

Centering baking pans in the oven as much as possible will produce better results. If baking with more than one pan, place the pans so each has at least 1˝ to 1½˝ of air space around it.
When baking on a single oven rack, place the oven rack in position 3 or 4. See the figure on the left.
When baking cakes and cookies on multiple racks, place the oven racks in position 2 and 5.
Using Multiple Oven Racks

Before using the racks
Each rack has stops that need to be placed correctly on the supports. These stops will keep the rack from coming completely out.
Removing the racks
Replacing the racks

CAUTION
The oven can be programmed to bake at any temperature from 175 °F to 550 °F. Baking temperature and time will vary depending on the ingredients and the size and shape of the baking pan used. Dark or nonstick coatings may cook faster with more browning.
How to set the oven for baking
Place food in the oven after preheating if the recipe calls for it. Preheating is very important for good results when baking cakes, cookies, pastry, and breads. After the oven has reached the desired temperature, the oven will beep 3 times.
NOTE
If you are using an oven thermometer in the oven cavity, the temperature registered by the thermometer may differ from the actual set oven temperature.
How to adjust the temperature while cooking
Broiling is a method of cooking tender cuts of meat by direct heat under the broil element of the oven. The high heat cooks quickly and gives a rich, brown outer appearance. Broil mode is best for meat, fish, and poultry up to 1" thick.
How to set the oven for broiling
NOTE

CAUTION Always broil with the oven door closed. Use care when opening the door. Let hot air or steam escape before you remove food from or put food into the oven.
Broiling recommendation guide
The size, weight, thickness, starting temperature, and your doneness preference will affect broiling times. This guide is based on meat at refrigerator temperature. Always use a broiler pan and its grid when broiling. Always preheat the oven for 5 minutes before broiling.

Bread Proof provides an optimal temperature for the bread proofing process and therefore does not require a temperature adjustment.
For the best results, always start the Bread Proof option with a cool oven.
NOTE
Use rack position 3 for Bread Proof.
Keep Warm will keep cooked food warm for serving up to 3 hours after cooking has finished.
After 3 hours, the feature will shut off automatically. You can use the Keep Warm feature without any other cooking operations or you can set it to activate after a timed or delay timed cooking operation.
You should not use this feature to reheat cold food.
How to use Keep Warm
How to set the oven to activate Keep Warm after a timed cooking
This function lets you control various electronic control settings. These settings include Temp Adjust, Temp Unit, Time of Day, 12 hour energy saving, Sound On/ Off, and Demo mode. The setting menu is only available when the oven is not being used (not cooking).

Temp Adjust
The temperature in the oven has been calibrated at the factory. When first using the oven, be sure to follow recipe times and temperatures. If you think the oven is too hot or too cool, you can correct the temperature in the oven. Before correcting, test a recipe by using a temperature setting that is higher or lower than the recommended temperature. The baking results should help you to decide how much of an adjustment is needed.
The oven temperature can be adjusted ±35 °F (±19 °C ).
How to correct the oven temperature
NOTE
This adjustment will not affect the broiling or the self-cleaning temperatures. The adjustment will be retained in memory after a power failure.
Temp Unit (Fahrenheit or Celsius temperature selection)
You can program the oven control to display the temperature in Fahrenheit or Celsius. The oven has been preset at the factory to display in Fahrenheit.
How to change the display from Fahrenheit to Celsius or Celsius to Fahrenheit
Time of Day (12hr/24hr)
The oven control can be programmed to display the time of day in the 12 hour or 24 hour mode. The oven has been preset at the factory to display in the 12 hour mode.
How to change between the 12 and 24 hour time of day display
12 hour energy saving
If you accidently leave the oven on, this feature will automatically turn off the oven after 12 hours during baking functions or after 3 hours during a broil function.
How to turn the 12 hour energy saving feature on or off
Sound On/Off
Using Sound On/Off, you can set the oven controls to operate silently.
How to turn the sound on or off
Demo mode
This setting is for use by retail establishments for display purposes only.
(When Demo mode is on, the heating element is disabled and does not operate.)
How to enable or disable the demo mode
(For use on the Jewish Sabbath & Holidays)
You can use the Sabbath feature with baking only. The oven temperature may be set higher or lower after you set the Sabbath feature. (The oven temperature adjustment feature should be used only during Jewish holidays.) The display, however, will not change and tones will not sound when a change occurs. Once the oven is properly set for baking with the Sabbath feature active, the oven will remain on continuously until the Sabbath feature is cancelled. This will override the factory preset 12 hour energy saving feature. If the oven light is needed during the Sabbath, touch
before activating the Sabbath feature. Once the oven light is turned on and the Sabbath feature is active, the oven light will remain on until the Sabbath feature is turned off. If the oven light needs to be off, be sure to turn the oven light off before activating the Sabbath feature.
How to use the Sabbath feature
1. Touch Bake. The default temperature is 350 °F.
2. Enter the temperature you want, eg. 375 °F, by using the number pad.
3. Touch START/SET. The temperature display will start to change once the oven temperature reaches 175 °F.
4. Touch Bake and the Number 1 at the same time for 3 seconds.
The display will show SAb.
Once SAb appears in the display, the oven will not beep or display any further changes.
You may change the oven temperature once baking has started. Remember that the oven will not beep or display any further changes once the Sabbath feature is engaged.
5. You can turn the oven off at any time by touching OVEN OFF. This will turn only the oven off. If you want to deactivate the Sabbath feature, touch Bake and the Number 1 at the same time for 3 seconds. SAb will disappear from the display
Do not to attempt to activate any other program feature except Bake while the Sabbath feature is active. ONLY the following key pads will function correctly with the Sabbath feature on: Number, Bake, START/SET and OVEN OFF. All other keys should not be used once the Sabbath feature is activated.
You can change the oven temperature, but the display will not change and tones will not sound when a change occurs. (The oven temperature adjustment feature should be used only on Jewish holidays.) After changing the temperature while the unit is in Sabbath mode, there is a 15 second delay before the unit recognizes the change.
You can set the Cook time function before activating the Sabbath feature.
Should there be a power failure or interruption, the oven will shut off. When power is returned, the oven will not turn back on automatically. SAb will be displayed in the oven control display, but the oven will not operate. Food may be safely removed from the oven while it is still in the Sabbath mode, however the oven cannot be turned back on until after the Sabbath/ Holidays. After the Sabbath observance, turn OFF the Sabbath mode. Touch and hold both Bake and the Number 1 for at least 3 seconds simultaneously to turn the Sabbath mode off. The oven can then be used with all normal functions.
Do not open the oven door or change the oven temperature for about 30 minutes after you have started Sabbath mode to allow the oven to reach the set temperature. Note that, for best performance, the oven fan operates only when the oven temperature is rising.
To use the oven’s Smart Control, you must download the SmartThings app to a mobile device. Functions that can be operated using the SmartThings app may not work smoothly if communication conditions are poor or the oven is installed in a place with a weak Wi-Fi signal. Please refer to the following table for the main functions that can be operated from the app.
When Smart Control on the oven is off ------ Monitoring (Oven), Oven off
When Smart Control on the oven is on. ------Monitoring (Oven), Oven start, Oven off, Error check
How to connect the oven
icon located on your oven displays and the app will confirm you are connected.To start the oven remotely
appears in the display. The oven can now be started and controlled remotely by a connected mobile device.When Smart Control is on you can:
NOTE
Important: Self clean mode cannot be started remotely.
NOTE
from the display and prevent you from turning the oven on or controlling the oven remotely.
is not shown in the display, you can still monitor the oven’s status and turn the oven off.
will turn off.This self-cleaning oven uses high temperatures (well above cooking temperatures) to burn off leftover grease and residue completely or reduce them to a finely powdered ash that you can wipe away with a damp cloth.
CAUTION
Before a self-cleaning cycle

How to run a self-cleaning cycle
IMPORTANT: Both doors lock when you run a self cleaning cycle on either oven.
NOTE
3. When the self-cleaning cycle is done, End will appear in the display and the oven will beep 3 times.
How to delay the start of self-cleaning
How to turn off the self-cleaning feature
If you need to stop or interrupt a self-cleaning cycle:
After a self-cleaning cycle
How to set the oven for steam-cleaning
For light cleaning, the Steam-cleaning function saves time and energy. For heavier duty cleaning, use the self-cleaning function.

1. Remove all accessories from the oven.
2. Pour approximately 10 oz. (300 ml) of water onto the bottom of the empty oven and close the oven door. Use tap water only, not distilled water.
3. Press Steam Clean.
4. Press START/SET. When the operation is complete, the display will blink and a beep will sound.
5. Press OVEN OFF.
6. Clean the oven’s interior. There will be a significant amount of water remaining on the bottom of the oven after a steam-cleaning cycle. Remove the residual water with a sponge or soft dry cloth.
When steam-cleaning, use exactly 10 oz. of water since this produces the best results.
NOTE If you press Steam Clean when the oven temperature is above 100 ˚F, Hot will appear in the display. Because these functions produce the best results when started while the oven is cool, we recommend that you wait until the oven has cooled down and Hot disappears from the display.
After a steam-cleaning cycle
Cleaning painted parts and decorative trim
Cleaning stainless steel surfaces
NOTE
Oven racks
NOTE
Oven door

CAUTION

A. Oven door hinge lock in locked position
B. Oven door hinge lock in unlocked position

4. Partially close the door to engage the door latch locks. The door will stop at this point.
5. Using two hands, grasp the edges of the oven door. Lift and pull the oven door toward you and remove. You may need to gently shift the door from side to side as you pull.
6. Set the oven door aside on the prepared covered work surface with the oven door resting on its handle.
CAUTION The door is very heavy. You may need help lifting the door high enough to slide it into the hinge slots. Do not lift the door by the handle.

A. Slot in the oven cavity for the door hinge lock


4. Lower the oven door to the fully open position. If the oven door does not open to a full 90°, repeat steps 1 through 3.
5. Locate the oven door hinge locks in the corners of the oven door, and rotate the hinge locks toward the oven cavity to the locked position. See Step 3 (illustration A) in the “Removing the oven doors” section for the proper locked position.
6. Close the oven door.
7. When the hinges are properly installed and the door is closed, there should be an even gap between the door and the control panel. If one side of the oven door is hanging lower than the other, the hinge on that side is not properly installed.
The oven light is a standard 40-watt appliance halogen bulb. It comes on when the oven door is open. When the oven door is closed, touch
to turn the light on or off. It will not work during a self-cleaning cycle.
CAUTION Before changing the oven light, make sure to wear gloves to protect your hands.

1. To change the bulb, you must tilt the broil heater down. To do this, turn the circular nut on the support counterclockwise while holding the broil heater. The broil heater should loosen and tilt down.
CAUTION The broil heater is not a removable part. Do not force the broil heater down. Do not let it drop down.

2. While holding the glass cover with one hand, insert a flat-sharp tool such as a table knife between the glass and the frame to remove the glass cover.
3. Turn the bulb cap counterclockwise to remove.
NOTE If necessary, remove the metal rings and clean the bulb cap.
4. Replace the bulb.
5. Place the bulb cap and glass cover back into their position.
6. Return the broil heater back by following step 1 in reverse order.
CAUTION Before changing your oven light, disconnect the electrical power to the oven at the main fuse or circuit breaker panel. Make sure the oven and the halogen bulb are cool.
Samsung works hard to ensure that you don’t have problems with your new electric oven. If you run into unexpected trouble, look first for a solution in the tables below. If you’re still having trouble after trying the suggested solution, call Samsung at 1-800-SAMSUNG (726-7864).
CONTROL DISPLAY
| Problem | Possible cause | Solution |
| The display goes blank. | A fuse in your home may be blown or the circuit breaker tripped. | Replace the fuse or reset the circuit breaker. |
| The buttons cannot be pressed properly |
• There is foreign matter caught between the buttons • Touch model: There is moisture on the exterior • The lock function is set |
• Remove the foreign matter and try again. • Remove the moisture and try again. • Check whether the lock function is set. |
OVEN
| Problem | Possible cause | Solution |
| The oven will not turn on. | The oven is not completely plugged into the electrical outlet. | Make sure the electrical plug is inserted into a live, properly grounded outlet. |
| A fuse in your home may be blown or a circuit breaker may have tripped. | Replace the fuse or reset the circuit breaker. | |
| The oven controls have been set improperly. | See the chapter on operating the oven starting on page 16. | |
| The oven is too hot. | Allow the oven to cool. | |
| Incomplete service wiring. | Call for service | |
| Power outage. | Check to see if the house lights will turn on. If necessary, call your local electric company for service. | |
| The oven light will not turn on. | The light is loose or defective |
• Tighten or replace the lamp. • Call for service if the door light does not turn on. |
| The switch operating the light is broken. | Call for service. | |
| The oven smokes excessively during broiling. | The oven controls have not been set properly | Refer to the section on operating the oven on page 22. |
| The meat has been placed too close to the element. | Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing | |
| The meat has not been properly prepared. | Remove excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact. | |
| Grease has built up on oven surfaces. | Regular cleaning is necessary when broiling frequently. | |
| Food does not bake properly | The oven controls have not been set correctly | See the chapter on operating the oven starting on page 16. |
| The oven rack has been positioned incorrectly or is not level. | See the section on using the oven racks on page 20. | |
| Incorrect cookware or cookware of improper size is being used. | ||
| The oven thermistor needs to be adjusted. | See the Temp Adjust section on page 24. | |
| Food does not broil properly. | The serving size may not be appropriate. | Refer to the broiling recommendation guide for serving sizes on page 22, and then try again. |
| The rack has not been properly positioned. | See the broiling recommendation guide on page 22. | |
| The cookware is not suited for broiling. | Use suitable cookware. | |
| In some areas, the power (voltage) may be low. |
• Preheat the broil element for 10 minutes. • See the broiling recommendation guide on page 22. |
|
| The oven temperature is too hot or too cold. | The oven sensor needs to be adjusted. | See the section on adjusting the thermostat on page 24. |
| The oven will not self-clean | The oven temperature is too high to start a self-clean operation. | Allow the oven to cool and then reset the controls. |
| The oven controls have been set incorrectly. | See the section on selfcleaning on page 27. | |
| A self-cleaning cycle cannot be started if the oven lockout feature has been activated. | See the section on selfcleaning on page 27. | |
| Excessive smoking during a self-cleaning cycle. | There is excessive soiling in the oven. | Touch OVEN OFF. Open the windows to rid the room of smoke. Wait until the selfcleaning cycle is cancelled. Wipe up the excessive soil and then start the selfcleaning cycle again |
| The oven door will not open after a selfcleaning cycle. | The oven is too hot. | Allow the oven to cool. |
| The oven is not clean after a self-cleaning cycle. | The oven controls were not set correctly. | See the section on selfcleaning on page 27. |
| The oven was heavily soiled. | Wipe up heavy spillovers before starting the selfcleaning cycle. Heavily soiled ovens may need to be selfcleaned again or for a longer period of time. | |
| Steam is coming out of the vent. | As the number of racks or amount of food being cooked increases, the amount of visible steam will increase. | This is normal operation and not a system failure. Use the oven as usual. |
| A burning or oily odor is coming from the vent. | This is normal for a new oven and will disappear in time. |
• To speed the process, set a self-cleaning cycle for a minimum of 3 hours. • See the section on selfcleaning on page 27. |
| Strong odor. | An odor coming from the insulation around the inside of the oven is normal for the first few times the oven is used. | Operate the oven empty on the bake setting at 400 °F for 1 hour. |
| The oven racks are difficult to slide. | The shiny, silver-colored racks were cleaned in a selfcleaning cycle. | Apply a small amount of vegetable oil to a paper towel, and then wipe the edges of the oven racks with the paper towel. |
| The oven door is locked. | The circuit breaker has been tripped or there was a power failure while the oven door was locked. | Activate Control Lockout, and then unlock the control. See the Control Lockout section on page 18. |
OVEN
| Displayed Code | Possible cause | Solution |
| C-d0 | This code occurs if the control key is short for 1 minute. | Clean the buttons and make sure there is no water on/ around them. Turn off the oven and try again. If the problem continues, contact a local Samsung service center. |
| C-d1 | This code occurs if the door lock is mispositioned. | Touch OVEN OFF, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. |
| C-F0 | This code occurs if communication between the Main and Sub PBA is interrupted. | |
| C-F2 | This code occurs if communication between the Main and Touch is interrupted. | |
| C-20 | The oven sensor is open when the oven is operating. | |
| The oven sensor is short when the oven is operating. | ||
| C-21 | This code occurs if the internal temperature rises abnormally high. | Touch OVEN OFF, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. |
| C-30 | The PCB sensor is open when the oven is operating. | |
| The PCB sensor is short when the oven is operating. | ||
| C-31 | This code occurs if the PCB temperature rises abnormally high. | Call for service |
| C-A2 | Cooling motor is abnormally operated. | Call for service. |
| bAd LinE | This code occurs if the power connection is plugged in improperly | Reconnect the power connection properly, and the message disappears. |
Reference file: Samsung NV51T5511DS/AA 30" Double Wall Oven with Wi-Fi
Additionally, the document applies to other Samsung models: NV51*5***D*, NV51T5511DS