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User Manual
- User Manual - (English, French, Spanish)
- Quick Guide - (English)
- Energy Guide - (English)
- OPERATING YOUR FRENCH DOOR REFRIGERATOR
- CLEANING THE REFRIGERATOR
- FOOD STORAGE TIPS
- Troubleshooting
Table of contents
OPERATING YOUR FRENCH DOOR REFRIGERATOR
USING THE CONTROL PANEL
( 1 ) Freezer/ Power Freeze (3sec)
The Freezer button serves two purposes:
- To set the Freezer to your desired temperature.
- To turn the Power Freeze function on and off.
1) To set the Freezer temperature, touch the Freezer button. You can set the temperature between 5 °F (-15 °C) and -8 °F (-23 °C).
2) Power Freeze function Touch and hold this button for 3 seconds to decrease the time needed to freeze products in the Freezer. It can be helpful if you need to quickly freeze easily spoiled items or if the temperature in the freezer has warmed dramatically (For example, if the door was left open).
When you use this function, the energy consumption of the refrigerator will increase. Remember to turn it off when you don’t need it and return the freezer to your original temperature setting. If you need to freeze a large amount of food, activate the Power Freeze function at least 24 hours before you put the food into the freezer.
( 2 ) Alarm/ Filter Reset (3sec)
The Alarm button serves two purposes:
- To turn the door open alarm on and off
- To reset the water filter life indicator.
1) Door Alarm Function If the door alarm is set to On, an alarm beeps if any refrigerator door is left open for more than three minutes. The beeping stops when you close the door. The door alarm function is pre-set to On in the factory. You can turn it off by pressing and then releasing the Alarm button. You can turn it back on in the same fashion. The icon lights up when the function is on. When the Door Alarm function is on and the alarm sound is triggered, the Door Alarm Icon will blink while the alarm sounds.
2) Water Filter Life Indicator Function After you replace the water filter, touch and hold this button for 3 seconds to reset the water filter life indicator. When you reset the water filter life indicator, the Filter icon on the panel turns Off. The Filter icon will turn red to let you know it is time to change the water filter after six months (about 300 gallons). Some areas have large amounts of lime in their water, which causes the water filter to clog more quickly. If this is the case in your area, you will have to change the filter more frequently than every six months.
( 3 ) Energy Saver
Touching this button turns Energy Saver mode on and off. When you turn Energy Saver on, the Energy Saver icon lights. Turn Energy Saver off and the icon goes off. The Energy Saver function’s factory setting is “ON”. If condensation or water drops appear on the doors, turn the Energy Saver mode off.
( 4 ) Fridge/ Power Cool (3sec)
The Fridge button serves two purposes:
- To set the Fridge to your desired temperature.
- To turn the Power Cool function on and off.
1) To set the Fridge temperature, press the Fridge button. You can set the temperature between 44 °F (7 °C) and 34 °F (1 °C).
2) Power Cool function Touch and hold this button for 3 seconds to decrease the time needed to cool products in the Refrigerator. It can be helpful if you need to quickly cool easily spoiled items or if the temperature in the fridge has warmed dramatically (for example, if the door was left open).
( 5 ) Lighting/ ºC ↔ ºF (3sec)
The Lighting button serves two purposes:
- To turn the dispenser light on and off
- To switch the temperature units between ºC and ºF
1) Light Function Touching the Lighting button turns on the Dispenser LED lamp in continuous mode so that it stays on continuously. The button also lights up. If you want the Dispenser lamp to come on only when some one uses the dispenser, press the Lighting button to turn the continuous mode off.
2) To switch the temperature units between ºC and ºF Touch and hold this button for 3 seconds to select the temperature display you want. Each time you press and hold the button, the ºC and ºF temperature modes alternate and the ºC or ºF icon lights up, indicating your selection.
( 6 ) Ice Maker Off/ Control Lock (3sec)
The Ice Maker Off button serves two purposes:
- To turn the Ice maker on and off
- To turn the Control Lock Function on and off.
1) Ice Off Function If you don’t want to make more ice, press the Ice Maker Off button.
2) Control Lock Function Touch and hold this button for 3 seconds to lock the display, the Flex Zone panel, and the dispenser buttons so the buttons can not be used. When Control Lock is on, the refrigerator does not dispense ice or water, even if the Dispenser Lever is pressed. The Control Lock icon lights up to indicate you’ve activated the Control Lock function. Press 3 seconds to unlock.
(7) Water
Touch this button to dispense water. This mode can not be used with the Ice Type mode simultaneously. Water mode shuts off when you touch the Cubed/Crushed Ice button.
(8) Filter Water filter usage
This icon lights up when you need to change the filter, usually after the refrigerator has dispensed about 300 gallons of water (after about 6 months). The icon will blink red for several seconds when you open or close the door. After you install the new water filter, reset the filter indicator by touching and holding the Hold 3 sec for Filter Reset button for 3 seconds.
- If water is not dispensing or dispensing slowly, you need to replace the water filter because the water filter is clogged.
- Some areas have large amounts of lime in their water, which causes the water filter to clog more quickly
( 9 ) Ice Type
Touch this button to select your desired ice type. Cubed and crushed ice modes alternate when you press the button. This mode can not be used with the Water mode simultaneously
To save electricity, the Panel Display turns off automatically under the following conditions: When no button has been pressed, when no doors are open, or when no Dispenser Lever has been pushed. However, the icon indicating your cubed or crushed ice selection, will stay on. When you press a button, open a door, or push a Dispenser Lever, the Panel Display will turn on again. Except for the Energy Saver, Water, and Cubed/Crushed Ice buttons, all function buttons will become operational after you remove your finger from the button you are currently pressing.
( 10 )Ice Maker Off
If you don’t want to make more ice, touch the Ice Maker Off button. The icon will light up and the Ice-Maker stops making ice.
We recommend you stop ice making if the following occur:
- There is enough ice in the ice bucket.
- You want to save water and energy.
- Water is not being supplied to the refrigerator.
If the ice maker function is ON, and the water line is not connected, there will be a water valve noise from the back of the unit. If this occurs, press the Ice Maker Off (Control Lock(3sec)) button for less than 3 seconds until the Ice Off Indicator ( ) illuminates.
Cooling Off Mode 
Cooling Off mode (also called Shop mode), is designed for use by retailers when they are displaying refrigerators on the shop floor. In Cooling Off mode, the refrigerator’s fan motor and lights work normally, but the compressors do not run, and the refrigerator and freezer do not get cold. To start Cooling Off mode, touch and hold the Freezer, Fridge and Alarm buttons for 5 seconds during normal operation. The refrigerator chime sounds and the temperature display flashes OFF. To cancel Cooling Off mode, touch and hold the Freezer, Fridge and Alarm buttons again for 5 seconds.
WARNING
CHANGING THE WATER FILTER
To reduce risk of water damage to your property DO NOT use generic brands of water filters in your SAMSUNG Refrigerator. USE ONLY SAMSUNG BRAND WATER FILTERS. SAMSUNG is not legally responsible for any damage, including, but not limited to, property damage caused by water leakage from the use of a generic water filter. SAMSUNG Refrigerators are designed to work ONLY WITH SAMSUNG Water Filters.
The Filter light turns red to let you know when it is time to change your water filter cartridge. To give you time to get a new filter, the red light comes on just before the capacity of the current filter runs out. Changing the filter on time provides you with the freshest, cleanest water from your refrigerator.
1. Shut off the water supply. Then, turn the water filter ( 1 ) about 1/4 turn, counter-clockwise.
2. Pull the water filter ( 1 ) from the case filter ( 2 ).
• To change the water filter more easily, shut off the water supply valve.
• Sometimes, it is hard to disassemble the water filter because impurities in the water cause it to stick. If you are having difficulties, grip the water filter firmly and pull it hard.
• When you pull the water filter, a little water can leak from the opening. This is normal. To minimize the water leaks, keep the filter cartridge horizontal when you pull it.
• To prevent overflow, empty the water tray filter ( 3 ) and dry around of case filter ( 2 ).
3. Insert the new filter into the filter case ( 4 ).
4. Push the filter, and then turn it clockwise until it locks.
• If you have trouble inserting the water filter because of high water pressure, shut off the water supply valve.
• The locked symbol should be lined up with the indicator line.
5. Touch and hold the “Alarm / hold 3 sec for Filter Reset” button ( 
) for about 3 seconds to reset the water filter indicator. The indicator’s red light will turn off.
6. If you turned off the water supply, turn it back on.
Removing any residual matter inside the water supply line after installing the water filter.
1. Turn ON the main water supply and supply water from water supply line.
2. Run water through the dispenser until the water runs clear (approx. 6 to 7 minutes). This will clean the water supply system and remove air from the lines.
3. Additional flushing may be required in some households.
4. Open the Refrigerator door and make sure there are no water leaks coming from the water filter.
Be sure to flush the dispenser thoroughly, otherwise water may drip from the dispenser. This means that there is still air in the line.
Reverse Osmosis Water Supply
IMPORTANT : The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 35 and 120 psi (241 and 827 kPa). If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa.) If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):
• Check if the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.
• Allow the storage tank on the reverse osmosis system to refill after heavy usage.
• If your refrigerator has a water filter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water filter. If you have questions about your water pressure, call a licensed, qualified plumber.
CONTROLLING THE TEMPERATURE
Basic temperature of Freezer and Refrigerator Compartments
The basic and recommended temperatures of the Freezer and Fridge compartments are 0 °F and 37 °F (or -18 °C and 3 °C) respectively. If the temperature of the Freezer and Fridge compartments are too high or low, adjust the temperature manually.
Controlling the Freezer temperature
Recommend Temp (Freezer) : 0 °F (or -18 °C )
The Freezer temperature can be set between -8 °F and 5 °F (or between -23 °C and -15 °C) to suit your particular needs. Press the Freezer button repeatedly until the desired temperature is shown in the temperature display. The temperature will change by 1 °F (or 1 °C) with each press. See below.
Fahrenheit : 0 °F ➞ -1 °F ➞ -2 °F ➞ -3 °F ➞ -4 °F ➞ -5 °F ➞ -6 °F ➞ -7 °F ➞ -8 °F ➞ 5 °F ➞ 4 °F ➞ 3 °F ➞ 2 °F ➞ 1 °F ➞ 0 °F.
Centigrade : -18 °C ➞ -19 °C ➞ -20 °C ➞ -21 °C ➞ -22 °C ➞ -23 °C ➞ -15 °C ➞ -16 °C ➞ -17 °C ➞ -18 °C.
Keep in mind that foods such as ice cream may melt at 4 °F (or -15.5 °C). The temperature display will move sequentially from -8 °F to 5 °F (or from -23 °C to -15 °C).
Controlling the fridge temperature
Recommend Temp (Fridge) : 37 °F (or 3 °C )
The fridge temperature can be set between 34 °F and 44 °F (or between 1 °C and 7 °C) to suit your particular needs. Press the Fridge button repeatedly until the desired temperature is shown in the temperature display. The temperature will change by 1 °F (or 1 °C) with each press. See below.
Fahrenheit : 37 °F ➞ 36 °F ➞ 35 °F ➞ 34 °F ➞ 44 °F ➞ 43 °F ➞ 42 °F ➞ 41 °F ➞ 40 °F ➞ 39 °F ➞ 38 °F ➞ 37 °F.
Centigrade : 3 °C ➞ 2 °C ➞ 1 °C ➞ 7 °C ➞ 6 °C ➞ 5 °C ➞ 4 °C ➞ 3 °C.
The temperature control process for the Fridge works just like the Freezer process. Press the Fridge button to set your desired temperature. After a few seconds, the Fridge will begin adjusting towards the newly set temperature.
This will be reflected in the digital display.
- The temperature of the Freezer or Fridge may rise when you open the doors too frequently, or if a large amount of warm or hot food is placed inside.
- A rise in temperature may cause the digital display to blink. Once the Freezer and Fridge temperature return to their normal set temperatures, the blinking will stop.
- If the blinking continues, you may need to “reset” the Refrigerator. Try unplugging the appliance, wait for around 10 minutes and then plug the power cord back in.
- If there is a communication error between the Display and Main Controller, the Convertible Display light may blink. If the blinking continues for a long period of time, please contact a Samsung Electronics Service Center.
USING THE ONE LEVER DISPENSER
Push the appropriate ice type button to select what you want dispensed.
Using the ice Dispenser
Place a glass underneath the ice dispenser and push gently against the dispenser lever with your glass. Make sure the glass is in line with the dispenser to prevent the ice from bouncing out.
• To select water, press the water button on the display, and then press the dispenser lever.
• To select Ice, press the ICE type button of your choice on the display, and then press the dispenser lever.
• If you have selected cubed ice, when you press the lever, the dispenser may dispense a small amount of crushed ice first.
• If ice doesn’t come out, pull out the ice bucket and press the test button located on the right side of ice maker.
• Do not press the test button continuously when the tray is filled with ice or water. Water may overflow or ice may jam the bucket.
• When you press the Test button, you will hear the refrigerator chime (ding-dong). When the chime sounds, release the Test button.
• The chime sounds automatically again to let you know the ice maker is working well.
• Replace the ice bucket.
Ice Making
To fill the ice bucket to maximum capacity after installation, follow these steps:
1. Allow your refrigerator to operate and cool down for 24 hours (or 1 full day).
- Waiting 24 hours will allow your ice maker to cool properly.
2. Dispense 4 to 6 ice cubes into the glass.
3. After 8, and then 16 hours, dispense a full glass of ice.
CAUTION
• To clean the ice bin/bucket, wash with a mild detergent, rinse well, and dry thoroughly it. Do not use harsh or abrasive cleaners or solvents.
• When you select Cubed Ice after using the Crushed Ice mode, a small amount of residual crushed ice might be produced.
If There is a Power Failure
If a power failure occurs, ice cubes may melt then freeze together when the power comes back on, causing the dispenser to be out of order. To prevent this problem, after a power failure, pull out the ice bucket and discard the residual ice or water. After you dump the ice from the ice bucket, you should press the dispenser lever once with the ‘Water’ or ‘Ice Type’ function ON. The ice maker will make new ice faster after you return the ice bucket to the refrigerator.
If you use all the ice at once, you must repeat Steps 2 and 3 on the previous page. However, only wait 8 hours before dispensing the first 4 to 6 ice cubes. This will replenish the ice cubes and ensure maximum ice production.
USING THE ICE OFF FUNCTION
When you select the Ice Off mode, remove all ice cubes from the bucket. If you leave the ice cubes in the bucket, the ice cubes may clump together, making it difficult to remove them. To remove the ice bucket safely and avoid injury, hold the bottom of the bucket with one hand and the side of the bucket with the other. Then, lift up on the ice bucket, and pull it straight out. To put the ice bucket back in, push it firmly straight back.
If the ice bucket is not pushed firmly into place, ice in the bucket can melt.
If the bucket does not fit, turn the helix 90 degree (see the last illustration on the right, below) and try again.
CAUTION
• Use only the ice maker provided with the refrigerator.
• Have the refrigerator’s water supply connected only to a potable water supply.
• To operate the ice maker properly, water pressure of 20 ~ 125 psi is required.
Going on vacation...
If you are going on a long vacation or business trip and won’t use the water or ice dispensers for a long time:
- Close the water valve. Otherwise, water leakage may occur.
- Remove all food and ice in the ice bucket.
- Unplug the refrigerator.
- Wipe excess moisture from inside and leave the doors open. Otherwise, odor and mold may develop.
USING THE FLEX ZONE
The Flex Zone is a full-width drawer with an adjustable temperature control. You can use the Flex Zone for large party trays, deli items, wines, pizzas, beverages, or miscellaneous items. There is a temperature sensor which lets you adjust the amount of cold air allowed into the Zone. The control buttons are located on the cap door center.
If you put stuff on the Stainless steel metal cooling plate and it falls or is dropped, the Metal cooling plate can be scratched or damaged. Please be careful to handle it.
Temperature Selection Button
• Press the Temp button repeatedly until your desired mode is lit.
• Each time you press the Temp button, you change the mode in this order: Meat/Fish mode (29 °F (-1 °C)), Cold Drinks mode (33 °F (1 °C)), Deli/Snack mode (37 °F (3 °C)), Wine/ Party Dishes mode (42 °F (5 °C)). Initially, the Deli/Snacks mode is selected. The refrigerator will adjust the temperature in the Flex Zone automatically to the temperature you selected.
• The Flex Zone Temp. Display may change depending on the number of items inside, where they are located, the ambient temperature, and how often the door is opened.
Flex Zone Modes
1. When “Wine/Party Dishes” is selected, the temperature of the Flex Zone will be kept around 42 °F (5 °C). This feature helps keep food fresh for a long time.
2. When “Deli/Snack” is selected, the temperature of the Flex Zone will be kept around 37 °F (3 °C). This feature helps keep food fresh for a longer time.
3. When “Cold Drink” is selected, the temperature of the Flex Zone will be kept around 33 °F (1 °C). This feature helps keep drinks cold and refreshing.
4. When “Meat/Fish” is selected, the temperature of the Flex Zone will be kept around 29 °F (-1 °C). This feature helps keep meat or fish fresh for a longer time.
Examples of food items you can store in the Flex Zone by temperature setting.
Wine Party Dishes Deli Snacks Cold Drinks Meat Fish
Fruit and vegetables may be damaged if stored under the “Meat Fish” setting. Do not store lettuce or other leafy produce in the Flex Zone.
CAUTION Do not store glass bottles in the Flex Zone under the “Cold Drinks” or “Meat/Fish” setting. If they are frozen, they can break and cause personal injury.
CLEANING THE REFRIGERATOR
Caring for your Samsung French Door Refrigerator prolongs its life and helps keep it free of odor and germs.
Cleaning the Interior
Clean the inside walls and accessories with a mild detergent and then wipe dry with a soft cloth. You can remove the drawers and shelves for a more thorough cleaning. Just make sure to dry drawers and shelves before putting them back into place.
Cleaning the Exterior
Wipe the control panel and digital display with a damp, clean, soft cloth. Do not spray water directly on the surface of the refrigerator. The doors, handles, and cabinet surfaces should be cleaned with a mild detergent and then wiped dry with a soft cloth. To keep your appliance looking its best, polish the exterior once or twice a year.
CAUTION Do not spray water directly on the refrigerator. Use a clean, damp cloth to clean.
CAUTION Do not use benzene, thinner, or Clorox for cleaning. They may damage the surface of the appliance and may cause a fire.
CAUTION You can erase the printed letters on the display if you apply stainless cleaner directly to the area where the letters are printed
Cleaning the Ice / Water Dispenser
Push down one end of the tray dispenser and remove it. Wipe the Ice / Water Dispenser with a clean, soft cloth.
CAUTION When using the crushed ice selection from the dispenser some residual ice chips may start to collect in the ice chute. To prevent that residual ice from melting and running out of the chute, you should clean out the residual ice when you see it start to collect in the ice chute.
Cleaning the Rubber door seals
If the rubber door seals are dirty, the doors may not close properly, and the refrigerator will not operate efficiently. Keep the door seals free of dust or stains by cleaning the doors using a mild detergent and damp cloth. Wipe dry with a clean, soft cloth.
CAUTION Do not clean the refrigerator with benzene, thinner, or car detergent. These substances could cause a fire.
Cleaning the rear side of the refrigerator
To keep cords and exposed parts free of dust and dirt accumulation, vacuum the rear side of the appliance once or twice a year.
CAUTION Do not remove the back cover ( 1 ). You could suffer an electric shock.
FOOD STORAGE TIPS
Foods. Refrigerator Freezer Storage Tips
DAIRY PRODUCTS
Foods Refrigerator Freezer Storage Tips
FISH AND SHELLFISH
Troubleshooting
The refrigerator does not work at all or it does not chill sufficiently.
• Check if the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the freezer or fridge inner temperature. If it is, set the freezer or fridge to a colder temperature.
• Is the refrigerator in direct sunlight or located near a heat source? If so, it may not be able to cool sufficiently. Install it in a location that is out of direct sunlight and not near a heat source.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation? If so, it may not be able to cool sufficiently. Keep it an appropriate distance from the wall.
• Is there too much food inside so that the food is blocking the outlet vent? To keep the refrigerator at a suitable temperature, do not fill the refrigerator with too much food.
The food in the fridge is frozen.
• Check if the set temperature on the digital display is too low. If so, raise the set temperature inside the refrigerator.
• Is the temperature in the room too low? Set the refrigerator warmer.
• Did you store food with a high moisture content in the coldest part of the refrigerator or near the cooling outlet vent? Try moving those items to the other shelves in the fridge instead of keeping them in the colder areas or bins.
You hear unusual noise or sounds.
• Check if the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
• Was anything dropped behind or under the refrigerator?
• If you hear a “ticking” sound from inside the refrigerator, this is normal. It occurs because various parts contract or expand in response to temperature changes in the refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator, this is normal. The sound is caused by the compressor operating at high capacity.
The cabinetdoor sealing area of the appliance is hot and condensation is occurring.
• Some heat is normal as anti-condensators are installed in the vertical hinged section of the refrigerator to prevent condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long time.
The ice Maker is not producing ice.
• It may take longer to make ice if it is not sufficiently cool, such as when first installed.
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Check if the filter is properly installed. If it is not properly installed, the ice making function may not work.
You can hear water bubbling in the refrigerator.
• This is normal. The bubbling comes from refrigerant circulating through the refrigerator.
There is a bad smell in the refrigerator.
• Check for spoiled food.
• Foods with strong odors (for example, fish) should be tightly covered.
• Clean out the freezer periodically and throw away any spoiled food. When cleaning the inside of the fridge, store food elsewhere and unplug the appliance. Wipe with a dry dishcloth after 2-3 hours and then circulate air inside the refrigerator.
Frost forms on the walls of the freezer.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow sufficient space between the stored foods for efficient air circulation.
• Is the freezer drawer closed properly? If the freezer drawer is not completely closed or is blocked, humidity from outside may enter and cause severe frost to form.
The water dispenser is not functioning.
• Is the water line connected and the shut-off valve opened?
• Has the water supply line tubing been crushed or kinked?
• Make sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the fridge temperature is too low? Try selecting a warmer setting on the Digital display.
• Is the Child Lock on?
• Check if the filter is properly installed. If it is not properly installed, the water dispenser may not work.
The auto close system does not work with the freezer door.
• Is there an imbalance between the right and left parts of the door?
• Open and close the door smoothly 1~2 times. After you do this, the auto close system usually works properly again.
• Try opening the door smoothly to avoid unbalancing the right and the left part of the door.
Condensation or water drops forms on vertical mullion and surroundings, etc.
• Condensation or water drops may form if the humidity is too high while the refrigerator is operating.
• If condensation or water drops appears on vertical mullion and surroundings, etc., turn the Energy Saver mode off after removing the condensation. (See the explanation of the Energy Saver button in “Using the Control Panel” on page 18.)
See other models: RF26HFENDBC/AA RF28K9070SR/AA RF22KREDBSR/AA RF30KMEDBSR/AA RF22K9381SG/AA
