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24
Problem Possible Solution
Red Blinking
Wireless Service
indicator
• SIM is missing or not installed properly.
1) Remove the battery cover and back-up
battery.
2) Slide the SIM card into the SIM card slot.
Make sure the gold contact area on the
card is facing downwards.
• SIM card may be invalid or damaged and
need to be replaced. For a replacement
SIM card, take your Wireless Home Phone
device to your local AT&T store. Or, call AT&T
Customer Care at 1-800-331-0500.
Can’t connect
to my 3G
MicroCell
• Add the phone number associated with
your Wireless Home Phone device to your
3G MicroCell Approved User List.
• Power cycle your 3G MicroCell as well as
your Wireless Home Phone device.
• Make sure the Wireless Home Phone device
is within range of the 3G MicroCell.
SIM Card
doesn’t work
in my mobile
device
• The SIM card provided with your Wireless
Home Phone device is intended for use
only in your specific Wireless Home Phone
device and can not be used in a mobile
handset.
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