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22
Troubleshooting
Problem Possible Solution
No dial tone • Make sure the device is turned on (Power
indicator is green) and there is AC power to
the Wireless Home Phone device. Do not
connect to an AC outlet controlled by a wall
switch.
• Move the device to an area with sufficient
network signal (at least 1 to 2 green bars are
displayed).
• Make sure your home telephone equipment
has power and is connected properly to the
Wireless Home Phone device.
Caller Number
ID only
• Like all wireless services, only the calling
number is displayed with Caller ID.
• Your home phone equipment may support
the display of names stored in its contacts
memory.
Battery LED is
off
• Plug your Wireless Home Phone device into
an AC outlet to charge the battery.
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