#1 How do I return a part or accessory and get a replacement?
Returning a Part
- If you ordered a part online that you would like to
return, please start by requesting a Return Materials
Authorization (RMA).
Once you complete and submit the return form, you will
receive a confirmation email within approximately 20
minutes. Print the shipping label included in the email
and attach to the outside of your package. The label
contains the RMA number and correct warehouse
address for your return. To receive credit for returned
part and accessories, all items must be in sellable
condition. Please allow one billing cycle for your refund
to be processed.
Parts and accessories
- May be returned for credit within 30 days from the date
the part or accessory was shipped to you from our
warehouse. The part or accessory may be returned for a
$15 re-stocking fee between 31 and 90 days from
shipment. After 90 days the part or accessory may not
be returned.
Return Shipping
- We do not cover the cost of return shipping, but if the
reason for the return is determined to be our error, we
will refund the shipping cost of your original order.
Need to Exchange?
- If you're looking to exchange a part or accessory you
purchased, complete the returns process for the current
item and place a new order for the item you need.