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26 English
Warranty
Warranty (U.S.A)
PLEASE DO NOT DISCARD.
SAMSUNG GAS COOKTOP
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
AMERICA INC. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials or workmanship for the limited warranty period, starting from the date of
original purchase, of:
One (1) Year Parts and Labor
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can
only be performed by a SAMSUNG authorized service center. The original dated
bill of sale must be presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during
the warranty period at no charge, subject to availability of SAMSUNG authorized
servicers within the customer’s geographic area. If in-home service is not available,
SAMSUNG may elect, at its option, to provide transportation of the product to and
from an authorized service center. If the product is located in an area where service
by a SAMSUNG authorized servicer is not available, you may be responsible for a
trip charge or required to bring the product to a SAMSUNG authorized service center
for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
During the applicable warranty period, a product will be repaired, replaced, or the
purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new
or reconditioned parts in repairing a product, or replace the product with a new
or reconditioned product. Replacement parts and products are warranted for the
remaining portion of the original product’s warranty or ninety (90) days, whichever
is longer. All replaced parts and products are the property of SAMSUNG and you
must return them to SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall
not cover the following: damage that occurs in shipment, delivery, installation, and
uses for which this product was not intended; damage caused by unauthorized
modication or alteration of the product; product where the original factory serial
numbers have been removed, defaced, changed in any way, or cannot be readily
determined; cosmetic damage including scratches, dents, chips, and other damage to
the product’s nishes; damage caused by abuse, misuse, pest infestations, accident,
re, oods, or other acts of nature or God; damage caused by use of equipment,
utilities, services, parts, supplies, accessories, applications, installations, repairs,
external wiring or connectors not supplied or authorized by SAMSUNG; damage
caused by incorrect electrical line current, voltage, uctuations and surges; damage
caused by failure to operate and maintain the product according to instructions; in-
home instruction on how to use your product; and service to correct installation not
in accordance with electrical or plumbing codes or correction of household electrical
or plumbing (i.e., house wiring, fuses, or water inlet hoses). In addition, damage
to the glass cooktop caused by (i) use of cleaners other than the recommended
cleaners and pads or (ii) hardened spills of sugary materials or melted plastic that
are not cleaned according to the directions in the use and care guide are not covered
by this limited warranty.
The cost of repair or replacement under these excluded circumstances shall be the
customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or
installation are not covered by this limited warranty. Please contact SAMSUNG at
the number below for assistance with any of these issues.
NA36N9755TM_DG68-01090A-02_EN+MES+CFR.indb 26 2018-08-29 4:22:28
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