Before using your new product, please read these instructions to prevent any damage.
USER GUIDE
10.5 Cu. Ft. Top Mount
Refrigerator
NS-RTM10BK0/NS-RTM10WH0/NS-RTM10SS0
www.insigniaproducts.com
2
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
IMPORTANT SAFEGUARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Grounding requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Before using your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Finding a suitable location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Providing correct ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Providing the correct power source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Leveling your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Reversing the refrigerator door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting the refrigerator temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting the freezer temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Adjusting the refrigerator shelves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Adjusting the door racks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Removing the crisper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Maintaining your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Cleaning your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Defrosting your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Shutting down your refrigerator for a long time (several months) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Moving your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Tips on saving energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Tips on storing food . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Tips for shopping for frozen foods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Introduction
Congratulations on your purchase of a high-quality Insignia product. Your NS-RTM10BK0, NS-RTM10WH0, or NS-RTM10SS0
represents the state of the art in top mount refrigerator design and is designed for reliable and trouble-free performance.
www.insigniaproducts.com
3
NS-RTM10BK0/NS-RTM10WH0/NS-RTM10SS0
IMPORTANT SAFEGUARDS
WARNING
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use your refrigerator near water.
6 Clean only with a damp cloth.
7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8 Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers)
that produce heat.
9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10 Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point
where it exits from your refrigerator.
11 Do not attempt to modify or extend the power cord of your refrigerator.
12 Unplug your refrigerator during lightning storms or when it will not be used for long periods of time.
13 Make sure that the available AC power matches the voltage requirements of your refrigerator.
14 Do not handle the plug with wet hands. This could result in an electric shock.
15 Unplug the power cord by holding the plug, never by pulling the cord.
16 Turn off your refrigerator before unplugging it.
17 Refer all servicing to qualified service personnel. Servicing is required when your refrigerator has been damaged in any
way, such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into your
refrigerator, your refrigerator has been exposed to rain or moisture, does not operate normally, or has been dropped.
18 To reduce the risk of fire or electric shock, do not expose your refrigerator to rain, moisture, dripping, or splashing, and
no objects filled with liquids should be placed on top of it.
19 Do not use extension cords or ungrounded (two prong) adapters. If the power cord is too short, have a qualified
electrician install an outlet near your refrigerator. Use of an extension cord can negatively affect your refrigerator’s
performance.
20 Your refrigerator is not intended for use by persons (including children) with reduced physical, sensory, or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning
use of your refrigerator by a person responsible for their safety.
21 Children should be supervised to ensure that they do not play with your refrigerator.
22 If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified person, in
order to avoid a hazard.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This symbol indicates that dangerous voltage constituting a risk of
electric shock is present within your refrigerator.
This symbol indicates that there are important operating and
maintenance instructions in the literature accompanying your
refrigerator.
www.insigniaproducts.com
4
10.5 Cu. Ft. Top Mount Refrigerator
WARNING
Electric Shock Hazard
Failure to follow these instructions can result in electric shock, fire, or death.
1 WARNING–Keep ventilation openings, in both your refrigerator and the built-in structure, clear of
obstruction.
2 WARNING–Do not touch the interior of your refrigerator with wet hands. This could result in
frostbite.
3 WARNING–Do not use mechanical devices or other means to accelerate the defrosting process,
other than those recommended by the manufacturer.
4 WARNING–Do not damage the refrigerant circuit.
5 WARNING–Do not damage the refrigerant tubing when handling, moving, or using your refrigerator.
6 WARNING–DANGER—Never allow children to play with, operate, or crawl inside your refrigerator.
Risk of child entrapment. Before you throw away your old refrigerator:
• Take off the door.
• Leave the shelves in place so that children may not easily climb inside.
7 WARNING-Do not use electrical appliances inside the food storage compartments of the appliance unless they are of
the type recommended by the manufacturer.
8 Unplug your refrigerator before carrying out user maintenance on it.
9 If a component part is damaged, it must be replaced by the manufacturer, its service agent, or similar qualified persons
in order to avoid a hazard.
10 Follow local regulations regarding disposal of your refrigerator due to flammable refrigerant and gas. All refrigeration
products contain refrigerants, which under the guidelines of federal law must be removed before disposal. It is the
consumer's responsibility to comply with federal and local regulations when disposing of this product.
11 Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
12 This appliance is intended to be used in household and similar applications such as
• Staff kitchen areas in shops, offices and other working environments
• Farm houses and by clients in hotels, motels and other residential type environments
• Bed and breakfast type environments
• Catering and similar non-retail applications
Grounding requirement
Your refrigerator must be grounded. Your refrigerator is equipped with a cord having a grounding wire with a grounding
plug. The plug must be inserted into an outlet that is correctly installed and grounded.
Incorrect use of the grounding plug can result in a risk of electric shock. Consult a qualified electrician or service person if
the grounding instructions are not completely understood, or if doubt exists as to whether your refrigerator is correctly
grounded.
SAVE THESE INSTRUCTIONS
www.insigniaproducts.com
5
NS-RTM10BK0/NS-RTM10WH0/NS-RTM10SS0
Features
Package contents
• 10.5 Cu. Ft. Refrigerator
• User Guide
Dimensions
23.4" (59.5 cm)
59.8" (152 cm)
23.6" (60 cm)
26.4" (67.1 cm)
www.insigniaproducts.com
6
10.5 Cu. Ft. Top Mount Refrigerator
Exterior
Top hinge
Refrigerator door handle
Freezer door
Leveling feet
Refrigerator door
www.insigniaproducts.com
7
NS-RTM10BK0/NS-RTM10WH0/NS-RTM10SS0
Interior
Setting up your refrigerator
Before using your refrigerator
• Remove the exterior and interior packaging.
• Wash the inside with a damp, warm cloth and a baking soda solution (two tablespoons in a quart of water), then wipe
dry with a dry cloth. Do this periodically to keep your refrigerator looking new.
• Level your refrigerator using the leveling feet. If you do not level your refrigerator, the door may not close or seal
correctly, causing cooling, frost, and moisture problems. Turn the leveling feet clockwise to raise or counterclockwise to
lower a side.
Finding a suitable location
• Place your refrigerator on a floor that is strong enough to support it when fully loaded.
• Do not install your refrigerator on carpeting or a rug.
• Your refrigerator is designed to be free standing and should not be recessed or built-in.
• Do not install your refrigerator in a garage or any other outside installation.
• Adjust the feet to keep your refrigerator level.
• If you locate your refrigerator next to a fixed wall, allow sufficient space on the hinge side for the door to swing open.
• Position your refrigerator away from direct sunlight and sources of heat, such as a stove, heater, or radiator. Direct
sunlight may affect the acrylic coating and heat sources may increase electrical consumption. Extremely cold
temperatures may also prevent your refrigerator from performing correctly.
• Avoid locating your refrigerator in moist areas.
Your refrigerator is designed to operate in a temperature range of 50°F (10°C) and 109°F (43°C). If you operate your
refrigerator outside this temperature range, your refrigerator may not work correctly.
Crisper
Bottle storage bin
Freezer shelf
Freezer temperature control
Refrigerator temperature control
Refrigerator shelves
Glass crisper cover
Freezer door racks
Dairy compartment
Refrigerator door racks
LED light
www.insigniaproducts.com
8
10.5 Cu. Ft. Top Mount Refrigerator
Providing correct ventilation
Allow at least 7.9" (20.1 cm) between the left and right sides of your refrigerator and surrounding walls and at least
2" (5.1 cm) between the back and top of your refrigerator and the surrounding wall and ceiling.
7.9" (20.1 cm)
2" (5.1 cm)
7.9" (20.1 cm)
2"
(5.1
cm)
www.insigniaproducts.com
9
NS-RTM10BK0/NS-RTM10WH0/NS-RTM10SS0
Providing the correct power source
Check your local power source. Your refrigerator requires a 115V, 60Hz power supply.
Leveling your refrigerator
Leveling your refrigerator is important. If you do not level your refrigerator during installation, the doors may not close or
seal correctly which can cause cooling, frost, or moisture problems.
• Rotate the leveling feet clockwise (to raise) your refrigerator or counter-clockwise (to lower).
WARNINGS:
Make sure that:
• The power outlet accepts a 3-prong grounding plug. The third prong on the power cord plug grounds your refrigerator to minimize
the possibility of electric shock. Do not modify the power plug.
• You do NOT plug anything else into the same power outlet as your refrigerator. You may overload the circuit which can cause a fire.
• You do NOT use an extension cord. If your refrigerator is too far from the power outlet, move your refrigerator or have a electrician
install a plug closer to your refrigerator.
• The power outlet cannot be turned off with a switch or pull string.
Note: To make it easier to adjust the feet, have someone push against the top of your refrigerator to tilt it slightly.
3-prong outlet
Outlet cover3-prong plug
Grounding lead
Grounding adapter Outlet
cover
Screw
Outlet
Using a 3-prong plug and outlet Using a grounding adapter
Leveling foot
Lower Raise
www.insigniaproducts.com
10
10.5 Cu. Ft. Top Mount Refrigerator
Reversing the refrigerator door
You will need the following tools to reverse the refrigerator door:
1 Make sure that your refrigerator is unplugged.
2 Pry the top hinge cover up and off, remove the three screws that secure the upper hinge to the door, then remove the
hinge.
3 Remove the freezer compartment door from the cabinet.
4 Remove the two screws that secure the center hinge, then remove the center hinge.
5 Remove the refrigerator compartment door.
CAUTION: If you lay your refrigerator on its back or side for any length of time, wait for six hours after you stand it up again before you
plug it in. Otherwise, you may damage internal components.
8 mm nut wrench Phillips screwdriver
Upper hinge
Hinge cover
Screws
Door bushing
Freezer compartment
Center hinge
Screws
www.insigniaproducts.com
11
NS-RTM10BK0/NS-RTM10WH0/NS-RTM10SS0
6 Remove the four screws that secure the lower hinge to the right side of the cabinet, then remove the hinge.
7 Remove the washer and nut that secure the pin shaft to the right hole on the lower hinge, then remove the shaft and
pin screw.
8 Insert the pin screw into the right hole and the pin shaft into the left hole on the lower hinge, then secure the shaft with
the washer and nut.
9 Install the lower hinge on the left side of the cabinet.
Lower hinge
Screws
Pin shaft
Washer
Nut
Pin screw
Pin shaft
Washer
Nut
Pin screw
www.insigniaproducts.com
12
10.5 Cu. Ft. Top Mount Refrigerator
10 Remove the screw that secures the door stops from the bottom right of the refrigerator compartment door, then
remove the door stops and install them on the bottom left side.
11 Install the refrigerator compartment door.
12 Remove the door bushing hole cover on the top left side of the refrigerator door, then move the door bushing from the
top right of the door to the top left of the door. Install the hole cover in the bushing hole on the top right of the door.
13 Remove the center hinge screw hole plugs on the left side of the cabinet, then install the plugs in the screw holes on
the right side of the cabinet.
Refrigerator compartment door
Door stops
Door bushing
Bushing hole cover
Refrigerator door
Screw hole plugs
www.insigniaproducts.com
13
NS-RTM10BK0/NS-RTM10WH0/NS-RTM10SS0
14 Install the center hinge to the left side with the two screws you removed previously.
15 Remove the screw that secures the door stops from the bottom of the freezer door, then remove the door stops and
install them on the bottom left side.
16 Install the freezer compartment door.
17 Remove the door bushing hole cover on the top left side of the freezer compartment door, then move the door
bushing from the top right of the door to the top left of the door. Install the hole cover in the bushing hole on the top
right of the door.
Screws
Center hinge spacer
Center hinge
Door bushing
Door stops
Freezer door
Door bushing
Bushing hole cover
Refrigerator door
www.insigniaproducts.com
14
10.5 Cu. Ft. Top Mount Refrigerator
18 Remove the screw that secures the hinge screw hole cover from the top left side of the cabinet, then remove the cover
and install it on the top right side of the cabinet.
19 Secure the upper hinge to the top left side of the cabinet with the three screws you removed previously. Before you
tighten the upper hinge screws, make sure that the top of the door is level with the cabinet and that the rubber gasket
makes a good seal.
20 Install the hinge cover over the hinge on the top left side of the cabinet.
Screw
Hinge screw hole cover
Hinge cover
Screws
Upper hinge
www.insigniaproducts.com
15
NS-RTM10BK0/NS-RTM10WH0/NS-RTM10SS0
Using your refrigerator
When you plug in your refrigerator for the first time, the temperature indicator lights solid for two seconds, then your
refrigerator runs at Mode 3 by default.
Before storing foods in your refrigerator, turn on the refrigerator and freezer compartments, then wait for 24 hours to make
sure that they are working correctly and to let both compartments reach the correct temperatures.
Turning off the open door alarm
When the refrigerator compartment door is open for more than three minutes, an alarm sounds. Press the SET button in
the refrigerator compartment to turn off the alarm for three minutes. When you close the door, the alarm turns off.
Setting the refrigerator temperature
• Press the SET button one or more times to select a temperature setting (mode). The Mode indicator light for a selected
mode flashes. If you do not press the SET button for five seconds, your refrigerator uses the currently selected setting.
The temperature settings cycle as follows: 3>4>5>STANDBY>1>2>3.
STANDBY mode
If you set your refrigerator compartment to STANDBY mode, the refrigerator and freezer compartments both stop cooling.
The refrigerator compartment light continues to work.
Determining the best temperature mode
Failure alarm
If the mode 1, 3, or 5 indicator light keeps flashing for more than five seconds, your refrigerator needs servicing. Contact a
qualified service technician to repair your refrigerator.
CAUTIONS:
• If you run your refrigerator below the coldest temperature, it may not operate consistently. For example, the freezer temperature
may become too warm and the contents may defrost.
• Internal temperatures can vary based on the location of your refrigerator, the ambient room temperature, and how often your open
the doors.
• Do not store effervescent drinks in the freezer compartment. They may break and damage your refrigerator.
• Do not exceed the storage times recommended by the food manufacturers for any kind of food.
CAUTION:
When you set your refrigerator compartment to STANDBY mode, remove all foods in both compartments to
avoid spoilage.
AMBIENT TEMPERATURE SUGGESTED MODES
In summer (higher than 95°F (35°C)) 1 (preferred) or 2
Normal (from 56°F to 94°F (13°C to 34°C)) 2, 3, or 4
In winter (lower than 55°F (13°C)) 4 or 5
If you leave home for an extended time and want
your refrigerator to stop cooling
STANDBY
www.insigniaproducts.com
16
10.5 Cu. Ft. Top Mount Refrigerator
Setting the freezer temperature
• Slide the FREEZER TEMP. CONTROL slider to select a freezer temperature.
MAX provides the coldest temperature. MIN provides the warmest temperature.
Determining the best temperature mode
Adjusting the refrigerator shelves
The shelves inside the refrigerator and freezer compartments are adjustable.
1 Open the refrigerator or freezer compartment door all the way.
2 Lift a shelf, then pull it out.
3 To replace a shelf, slide it into the compartment, then lower it into position.
Note: The freezer temperature slide may freeze because of high humidity or frequent opening of the freezer door.
Do not force the slider. You may damage it. Use a hot towel to thaw the slider, then make temperature adjustments as needed.
SEASON SUGGESTED MODES
In summer (higher than 95°F (35°C)) MIN
Spring or fall (from 56°F to 94°F (13°C to 34°C)) Any mode between MIN and
MAX
In winter (lower than 55°F (13°C)) MAX
www.insigniaproducts.com
17
NS-RTM10BK0/NS-RTM10WH0/NS-RTM10SS0
Adjusting the door racks
The refrigerator and freezer compartments have door racks. You can adjust a rack to fit the items you want to store.
1 Remove all items from a rack.
2 Hold the door rack with one hand, then use the other hand to tap the bottom of the rack up several inches.
3 Remove the rack from the door.
4 To replace the rack, align the rack in the door, then press down to lock the rack in place. When the rack is locked in
place, you hear a click.
Removing the crisper
The crisper is designed to store fruits and vegetables. Putting fruits and vegetables inside the crisper helps avoid losing
moisture and prevents flavor from getting into other foods.
1 Open the refrigerator compartment door all the way.
2 Lift the crisper basket with its glass cover up, then pull the crisper out.
3 To replace the crisper, slide it into the compartment, then lower it into position.
CAUTION: Do not put too many heavy items in the door racks. You may break the racks.
www.insigniaproducts.com
18
10.5 Cu. Ft. Top Mount Refrigerator
Maintaining your refrigerator
Cleaning your refrigerator
We recommend that you do the following every time you clean your refrigerator to keep it running odor-free and
efficiently:
1 Unplug your refrigerator from the power outlet.
2 Remove all food.
3 If you want to remove the door racks, shelves, crisper, freezer shelf, or freezer door racks, see:
• Adjusting the door racks on page 17
• Adjusting the refrigerator shelves on page 16
• Removing the crisper on page 17
4 Clean the doors, handles, and cabinet surfaces with a mild detergent, then rinse with warm water using a wrung-out
sponge or cloth.
5 Wash the inside with a damp warm cloth soaked in a solution of one quart of lukewarm water to two tablespoons of
baking soda solution, then rinse with warm water using a wrung-out sponge or cloth.
6 Clean the baskets, shelves, and drawers with a mild detergent and soft cloth, then rinse with warm water.
7 Make sure that you keep the door gaskets (seals) clean so that the door seals tightly. This helps your refrigerator run
efficiently.
8 Dry all surfaces and removable parts before putting them back into place.
9 Plug your refrigerator into the power outlet.
Defrosting your refrigerator
Your refrigerator is “frost-free” and does not require defrosting.
Shutting down your refrigerator for a long time (several months)
1 Turn off your refrigerator and unplug it from the wall outlet.
2 Remove all food.
3 Clean your refrigerator.
4 Leave the door open slightly to avoid possible formation of condensation, mold, or odor.
Moving your refrigerator
1 Turn off your refrigerator and unplug it from the wall outlet.
2 Remove all food.
3 Securely tape down all loose items inside your refrigerator.
4 Tape the doors shut.
5 Make sure that your refrigerator stays in the upright position during transportation.
Tips on saving energy
• Locate your refrigerator in the coolest area of the room, away from heat producing appliances or heating ducts and out
of direct sunlight.
• Let hot foods cool to room temperature before placing them in your refrigerator. Overloading your refrigerator forces
the compressor to run longer.
• Wrap foods correctly and wipe containers dry before placing them in your refrigerator. This cuts down on frost build-up
inside your refrigerator.
• Organize and label food to reduce door openings and extended searches.
• Do not use aluminum foil, wax paper, or paper toweling to line shelves. Liners interfere with cold air circulation and
make your refrigerator less efficient.
CAUTIONS:
To prevent damage to the finish:
• Do not use gasoline, benzine, thinner, or other similar solvents.
• Do not use abrasive cleaners.
• Do not use sharp objects because they are likely to scratch the surface.
CAUTION: Make sure that the door gaskets are completely dry before you plug your refrigerator into the power outlet.
CAUTION: Use extreme caution with children. Do not let children play with your refrigerator.
www.insigniaproducts.com
19
NS-RTM10BK0/NS-RTM10WH0/NS-RTM10SS0
Tips on storing food
• Always store cooked meats on a refrigerator shelf above raw meats to avoid bacterial transfer. Keep raw meat on a plate
which is large enough to collect juices, and cover the plate with cling film or foil. Leave space around food. This allows
cold air to circulate around your refrigerator so that all parts of your refrigerator are kept cool.
• To prevent transfer of flavors and food drying out, wrap or cover each food item separately. Fruit and vegetables need
not be wrapped.
• Let hot food cool down before placing it in the refrigerator or freezer compartment. Placing hot food in the
fridge-freezer could spoil other food and lead to higher temperatures.
• To prevent cold air from escaping, try to limit the number of times you open the doors. When retuning from shopping,
sort foods to be kept in the refrigerator compartment before opening the doors. Only open the door to put food in or
take it out.
• Do not store food which goes bad easily at low temperature, such as bananas and melons.
• When storing food in the refrigerator compartment, use a container with a lid whenever possible. This prevents
moisture from evaporating, and helps food keep its taste and nutrients.
• When storing food in the freezer compartment, wrap the food in polyethylene film, aluminum foil, or other types of
freezer storage products
• Do not block air vents inside either compartment with food. Smooth circulation of cold air keeps the refrigerator and
freezer temperatures even.
• Do not open the doors frequently. Opening the doors lets warm air enter the compartments and can cause the
temperature to rise.
• To adjust the temperature control easily, do not store food near the temperature controls.
• Never keep too many foods in the door rack, because this may stop the door from fully closing.
• Do not store bottles in the freezer compartment. They may break when frozen.
• Do not refreeze food that has been thawed. This causes a loss of taste and nutrition.
• Store fruits and vegetables in the crisper to prevent excessive evaporation of water and freshness.
• Leave a small amount of “air space” when freezing liquids to allow for expansion.
• To make the best use of freezer space, freeze liquids (or solids with liquids, such as stew) in square blocks. Pour the
liquid into a freezer bag placed inside a square-sided container and freeze it. When the liquid is frozen, remove the bag
from the container and seal the bag.
Tips for shopping for frozen foods
• When you are buying frozen food, look at the storage guidelines on the packaging. Check the “Best Before” date. Do
not use food that is past this date.
• Check the temperature of the frozen food cabinet in the shop where you buy your frozen foods.
• Make sure that the frozen food package is in perfect condition.
• Always buy frozen products last to avoid thawing while you shop.
• Keep frozen food together while shopping, and on the journey home to help to keep the food cooler.
• Don't buy frozen food unless you can freeze it straight away.
• When transporting frozen food, use special insulated bags that you can buy from most supermarkets and hardware
shops. These keep frozen food cold for longer.
• Freeze food in small quantities. It freezes faster and takes less time to thaw.
• If you are freezing large amounts of fresh food, select a low temperature range. This will lower the temperature in the
freezer so your food freezes faster. When the food is frozen, adjust the temperature back to its normal mode.
www.insigniaproducts.com
20
10.5 Cu. Ft. Top Mount Refrigerator
Troubleshooting
CAUTION: Do not try to repair your refrigerator yourself. Doing so invalidates the warranty.
PROBLEM SOLUTION
My refrigerator does not work.
• Make sure that your refrigerator is securely plugged into a working outlet.
• Make sure that your power source has the correct voltage. Your refrigerator’s
voltage rating is on a label on the back of your refrigerator.
• Check the house fuse or circuit breaker box and replace the fuse or reset the
circuit breaker.
The refrigerator compartment
has a bad odor.
• Make sure that all food with a strong odor (like onions) is wrapped or stored in
airtight packaging.
• Certain containers and wrapping materials (such as paper, foil, or plastic) can
cause odors. If you think this might be the case, try using different containers or
a different brand of wrapping material.
• Check for spoiled food and remove it.
• Clean the inside of your refrigerator. See Cleaning your refrigerator on page 18.
The refrigerator doors do not
close completely.
• Make sure that no food packages are in the way.
• Make sure that the door gaskets (seals) are clean. See Cleaning your refrigerator
on page 18.
• If the door gasket does not seal, try heating then cooling the seal. You can use an
electric hair dryer to heat the seal.
• Make sure that your refrigerator is level. See Leveling your refrigerator on
page 9.
The temperature is too hot.
• You may have left the doors open too long or opened them too frequently.
• Make sure that no obstacle is keeping the doors from closing correctly.
• Adjust the refrigerator or freezer compartment temperature. See Setting the
refrigerator temperature on page 15 or Setting the freezer temperature on
page 16.
• Your refrigerator may not have enough clearance from walls or the ceiling. See
Providing correct ventilation on page 8.
The temperature is too cold.
• Adjust the refrigerator or freezer compartment temperature. See Setting the
refrigerator temperature on page 15 or Setting the freezer temperature on
page 16.
A layer of frost occurs in one of
the compartments.
• A layer of frost may occur on the compartment’s interior walls if the freezer is
opened frequently or kept open too long.
• Make sure that the air outlets are not blocked by food.
• Make sure that the doors are fully closed.
The refrigerator door is hard to
open or close.
• When you open the refrigerator door, warm air rushes inside. When you close
the door, the warm air rushes to the condenser which causes a vacuum. This
causes the door to be hard to open for about 10 to 15 seconds after closing.
• If the door is hard to open at other times, try rubbing paraffin wax or petroleum
jelly along the edges of the entire gasket. Paraffin wax is used for canning and is
safe for use around food.
• If the door is hard to close, try slightly loosening the tension on the door hinges.
The compressor runs for a long
time or turns on and off
frequently.
The compressor runs longer if:
• The room temperature is high.
• You just added a large amount of food. Wait for the food to freeze, then check
again.
• You open and close the door frequently.
• The door gasket is dirty. Clean the gasket. See Cleaning your refrigerator on
page 18.
• Your refrigerator has been disconnected for a period of time. Wait for your
refrigerator to cool (about four hours) before adding food.
• You have the temperature set too low.
www.insigniaproducts.com
21
NS-RTM10BK0/NS-RTM10WH0/NS-RTM10SS0
Specifications
The refrigerator makes unusual
noises or vibrations.
The following sounds are normal:
• Compressor running noises.
• Air movement noise from the small fan motor in the freezer compartment or
other compartments.
• Popping noise during automatic defrosting.
• Clicking noise before the compressor starts.
Other unusual noises or vibrations may occur:
• If you have items on the top of your refrigerator. Remove the items.
• If your refrigerator is not level. See Leveling your refrigerator on page 9.
• If your refrigerator is touching walls. Move it away from the walls.
• If the shelves or drawers are installed incorrectly.
The outside of the refrigerator is
hot.
Heat dissipation from the condenser may make the outside feel hot. This is normal and
happens if:
• The room temperature is high.
• You have too much food in your refrigerator.
• You open and close the doors excessively.
Water condenses on the outside
of the refrigerator.
• Condensation on the exterior surface and door seal is normal when the room
humidity is high.
• When you open the door, warm, moist outside air meets the cold dry air inside
your refrigerator. This is normal.
External dimensions
(H × W× D)
59.8 × 23.4 × 26.4 in. (152 × 59.5 × 67.1 cm)
Internal dimensions
(H × W× D)
Refrigerator compartment (H × W × D): 33.7 × 20 × 21.5 in. (85.6 × 50.5 x 54.5 cm)
Freezer compartment (H × W × D): 15.7 × 17.5 × 17.3 in. (40 × 44.5 × 44 cm)
Refrigerator shelf (W × D): 18.1 × 12.7 in. (46 × 32.3 cm)
Freezer shelf (W × D): 19.6 × 14.4 in. (49.7 × 36.7 cm)
Crisper (H × W × D): 7.9 × 17.8 × 12 in. (20 × 45.2 × 30.5 cm)
Depth with open door at 90°: 48.3 in. (122.6 cm)
Weight
Gross Weight: 127.9 lbs (58 kg)
Net Weight: 116.8 lbs (53 kg)
Temperature ranges Refrigerator: 32°F to 46°F (0°C to 8°C)
Freezer: -11°F to 10°F (-24°C to -12°C)
Power requirements AC115V~60Hz
Current 0.91A
Defrosting power 180W
Power cord length 6 ft. (1.8 m)
Power consumption per year 300 kwh
Certifications UL and Energy Star approved
PROBLEM SOLUTION
www.insigniaproducts.com
22
10.5 Cu. Ft. Top Mount Refrigerator
ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product (“Product”), that the
Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase
of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded retail store or online at
www.bestbuy.com or www.bestbuy.ca, and is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received
with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized
Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at
no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Insignia and are
not returned to you. If service of Products or parts are required after the Warranty Period expires, you must pay all labor and parts charges. This
warranty lasts as long as you own your Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the
Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location, please take your original receipt and the Product to any Best Buy store. Make sure that
you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging. If you purchased
the Product from a Best Buy online web site (www.bestbuy.com or www.bestbuy.ca), mail your original receipt and the Product to the address listed
on the web site. Make sure that you put the Product in its original packaging or packaging that provides the same amount of protection as the original
packaging.
To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents may diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the
county where the original purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Food loss/spoilage due to failure of refrigerator or freezer
• Customer instruction/education
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to weather, lightning, and other acts of God, such as power surges
• Accidental damage
• Misuse
• Abuse
• Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or
apartment complex, or otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied for lengthy periods (burn-in).
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to service the Product
• Products sold “as is” or “with all faults”
• Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one tenth
(1/10) of the display size or up to five (5) pixel failures throughout the display. (Pixel based displays may contain a limited number of pixels that
may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids, gels or pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE
LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT,
INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO
OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY
FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
For customer service please call 1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2019 Best Buy. All rights reserved.
Made in China
For product inquiries, please contact us with the information below:
1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2019 Best Buy. All rights reserved.
Made in China
V1 ENGLISH
19-0050
