Before using your new product, please read these instructions to prevent any damage.
USER GUIDE
14.2 Cu. Ft. Top Mount
Refrigerator
NS-RTM14SS5/NS-RTM14SS5-C/NS-RTM14WH5/
NS-RTM14WH5-C
www.insigniaproducts.com
2
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Main components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting up your refrigerator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Before using your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Finding a suitable location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Leveling your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Providing a proper power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing an optional ice maker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Reversing the door position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Preparing to reverse the door position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Reversing the door position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Using your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Setting the refrigerator temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Setting the freezer temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Using your refrigerator compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Using your freezer compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Cleaning and maintaining your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Cleaning the interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Cleaning the exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Defrosting the freezer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Changing the interior LED light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Shutting down your refrigerator for several months . . . . . . . . . . . . . . . . .17
Handling power outages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Moving your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Tips on saving energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Obtaining replacement parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Introduction
Congratulations on your purchase of a high-quality Insignia product. Your
NS-RTM14SS5, NS-RTM14SS5-C, NS-RTM14WH5, or NS-RTM14WH5-C represents
the state of the art in refrigerator design and is designed for reliable and
trouble-free performance.
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Important Safety Instructions
WARNING
• This appliance is intended to be used in household and similar applications
such as staff kitchen areas in shops, offices, and other working environments;
farm houses and by clients in hotels, motels, and other residential type
environments; bed and breakfast type environments; catering and similar non
retail applications.
• This appliance is not intended for use by persons (including children) with
reduced physical, sensory, or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the
appliance.
• If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent, or similarly qualified persons in order to avoid a hazard.
• Do not store explosive substances such as aerosol cans with a flammable
propellant in this appliance.
• The appliance has to be unplugged after use and before carrying out user
maintenance on the appliance.
• WARNING: Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
• WARNING: Do not use mechanical devices or other means to accelerate the
defrosting process, other than those recommended by the manufacturer.
• WARNING: Do not damage the refrigerant circuit.
• WARNING: Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type recommended by
the manufacturer.
• WARNING: Please dispose of the refrigerator according to local regulators
because it uses flammable blowing gas and refrigerant.
• WARNING: When positioning the appliance, ensure the supply cord is not
trapped or damaged.
• WARNING: Do not locate multiple portable socket-outlets or portable power
supplies at the rear of the appliance.
• Do not use extension cords or ungrounded (two prong) adapters.
• WARNING: Risk of child entrapment. Before you throw away your old
refrigerator or freezer:
• Take off the doors.
• Leave the shelves in place so that children may not easily climb inside.
• The refrigerator must be disconnected from the source of the electrical supply
before attempting the installation of an accessory.
• Children should be supervised to ensure that they do not play with the
appliance.
WARNING: Risk of fire/flammable
materials.
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• Refrigerant and cyclopentane foaming material used for the appliance are
flammable. Therefore, when the appliance is scrapped, it must be kept away
from any fire source and be recovered by a special recovering company with
corresponding qualification other than be disposed by combustion, so as to
prevent damage to the environment or any other harm.
• WARNING: To avoid a hazard due to instability of the appliance, it must be
fixed in accordance with the instructions.
• WARNING: Connect to potable water supply only. (Suitable for ice making
machine)
• To Prevent A Child From Being Entrapped, Keep Out Of Reach Of Children And
Not In The Vicinity Of Freezer (Or Refrigerator). (Suitable for products with
locks)
• For employed with optional ice maker kit:
• Minimum/Maximum inlet water pressure, 138/827 kPa (20/120 PSIG).
• WARNING: Connect to potable water supply only.
Meaning of safety warning symbols
Electricity-related warnings
• Do not pull the power cord when removing the power plug of the refrigerator.
Please firmly grasp the plug and pull out from the socket directly.
• To ensure safe use, do not damage the power cord or use the power cord
when it is damaged or worn.
• Please use a dedicated power socket: The power socket must not be shared
with other electrical appliances. The power cord should be firmly contacted
with the socket or else fires might be caused.
• Please make sure that the power socket is equipped with a ground
connection.
• Do not use electrical appliances on the top of the refrigerator, unless they
are recommended by the manufacturer.
Prohibition symbol
This is a prohibition symbol.
Any noncompliance with instructions marked with this
symbol may result in damage to the product or
endanger the personal safety of the user.
Warning symbol
This is a warning symbol.
It is required to operate in strict observance of
instructions marked with this symbol; or otherwise
damage to the product or personal injury may be
caused.
Note symbol
This is a cautioning symbol.
Instructions marked with this symbol require special
caution. Insufficient caution may result in slight or
moderate injury, or damage to the product.
Note: This manual contains lots of important safety information which must be
observed by the users.
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Warnings for using
• Do not arbitrarily disassemble or reconstruct the refrigerator, nor damage
the refrigerant circuit; maintenance of the appliance must be conducted by a
specialist.
• A damaged power cord must be replaced by the manufacturer, its
maintenance department, or related professionals in order to avoid danger.
• The gaps between refrigerator doors and between doors and refrigerator
body are small, do not put your hand in these areas to prevent from squeezing
fingers. Please be gentle when closing the refrigerator door to avoid falling
articles.
• Do not pick up foods or containers with wet hands in the freezing chamber
when the refrigerator is running, especially metal containers, in order to avoid
frostbite.
• Do not allow any child to get into or climb the refrigerator; otherwise
suffocation or falling injury of the child may be caused.
• Do not place heavy objects on the top of the refrigerator considering that
objects may fall when closing or opening the door, and accidental injuries
might be caused.
Warnings for placement
• Do not put flammable, explosive, volatile, and highly corrosive items in the
refrigerator to prevent damage to the product or fire accidents.
• Do not place flammable items near the refrigerator to avoid fires.
• The refrigerator is intended for household use, such as storage of foods; it
must not be used for other purposes, such as storage of blood, drugs, or
biological products, etc.
• Do not store beer, beverage, or other fluid contained in bottles or enclosed
containers in the freezing chamber of the refrigerator; or otherwise the bottles
or enclosed containers may crack due to freezing and cause damages.
Warnings for energy
• Refrigerating appliances might not operate consistently (possibility of
defrosting of contents or temperature becoming too warm in the frozen food
compartment) when located for an extended period of time below the cold
end of the range of temperatures for which the refrigerating appliance is
designed.
• Do not store carbonated drinks in food freezer compartments or cabinets or in
low-temperature compartments or cabinets, and that some products such as
water ices should not be consumed too cold.
• Do not exceed the storage time(s) recommended by the food manufacturers
for any kind of food and particularly for commercially quick-frozen food in
food-freezer and frozen-food storage compartments or cabinets.
• Take the precautions necessary to prevent an undue rise in the temperature of
the frozen food while defrosting the refrigerating appliance, such as wrapping
the frozen food in several layers of newspaper.
• A rise in temperature of the frozen food during manual defrosting,
maintenance, or cleaning could shorten the storage life.
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Warnings for disposal
• Refrigerant and cyclopentane foaming material used for the refrigerator are
flammable. Therefore, when the refrigerator is scrapped, it must be kept away
from any fire source and be recovered by a special recovering company with
corresponding qualification other than be disposed by combustion, so as to
prevent damage to the environment or any other harm.
•
WARNING: When the refrigerator is scrapped, disassemble the doors,
and remove the door gasket; put the doors in a proper place, so as to prevent
trapping of any child.
• Correct Disposal of this product: This marking indicates that this
product should not be disposed with other household wastes
throughout the EU. To prevent possible harm to the environment
or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material
resources. To return your used device, please use the return and
collection systems or contact the retailer where the product was
purchased. They can take this product for environmental safe
recycling.
SAVE THESE INSTRUCTIONS
Features
• 14.2 cu. ft. capacity
• Glass shelves
• Humidity-controlled crisper drawers
•LED lighting
• Frost free
• Reversible door with self-closing hinge
• Ice-maker ready (compatible with NS-ICEF2W2)
Package contents
• 14.2 cu. ft. top mount refrigerator
• Hinge kit (for door reversal)
• User Guide
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Main components
Setting up your refrigerator
Before using your refrigerator
1 Remove all packing materials, including bottom cushions, foam pads, and
tape inside of your refrigerator. Tear off the protective film on the doors and
the refrigerator body.
2 Wipe the cabinet with a mild detergent and warm water, then wipe dry.
3 Let your refrigerator stand upright for more than two hours before connecting
it to power. Plugging in your refrigerator before this could result in a decrease
in cooling capacity or other damage.
4 Before putting food in your refrigerator, wait about two to three hours after
the thermostat has been set to let your refrigerator cool. In the summer (when
the ambient temperature is high), wait four hours.
Finding a suitable location
• Position your refrigerator away from heat and direct sunlight. For the best
performance, install in an area with an ambient temperature between 50° F
(10° C) and 110° F (43° C).
• To prevent rust and to protect the electrical insulation, do not place your
refrigerator in moist areas.
Note: The image above is only for reference and may vary from the actual product.
Freezer shelf
Upper refrigerator
shelf
Lower refrigerator
shelf
Crisper drawers
Door trays
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• Place your refrigerator in a well-ventilated indoor location. Leave at least
11 13/16 in. (30 cm) of space above and at least 3 15/16 in. (10 cm) behind and
beside your refrigerator for heat dissipation.
• Make sure that the floor is flat and strong enough to support your refrigerator
when fully loaded.
• Leave enough space to open your refrigerator’s doors and drawers.
Leveling your refrigerator
• It is very important for your refrigerator to be level. If your refrigerator is not
leveled during installation, the doors may not close or seal properly, causing
cooling, frost, or moisture problems.
• To level your refrigerator, rotate the front leveling feet clockwise (to raise) your
refrigerator or counter-clockwise (to lower).
Providing a proper power supply
Check your local power source. This refrigerator requires a 110V–120V, 60Hz
power supply.
Use a receptacle that accepts the grounding prong. The power cord is equipped
with a 3-prong (grounding) plug which mates with a standard 3-prong
(grounding) wall outlet to minimize the possibility of electric shock hazard from
this refrigerator.
Note: Having someone push against the top of your refrigerator helps to take some
weight off the leveling foot, making it easier to adjust.
Notes:
• Your refrigerator should always be plugged into its own individual electrical outlet
which has a voltage rating that matches the rating plate.
• Never unplug your refrigerator by pulling on the power cord. Always grip the plug
firmly and pull straight out from the outlet.
Raise - counterclockwise
Lower - clockwise
3-prong receptacle
Receptacle box cover
3-prong plug
Grounding lead
Grounding adapter Receptacle box cover
Screw
Receptacle
Using a 3-prong plug and outlet Using a grounding adapter
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14.2 Cu. Ft. Top Mount Refrigerator
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Installing an optional ice maker
Your refrigerator comes set up for ice maker installation. This refrigerator is
compatible with the Insignia NS-ICEF2W2 ice maker (not included). To install,
follow the ice maker installation instructions in the ice maker kit manual.
Reversing the door position
Depending on the location where you plan to use your refrigerator, you may find it
more convenient to reverse the position of the door.
Preparing to reverse the door position
You will need:
• To make sure that your refrigerator is unplugged and empty.
• To have someone available to assist you in the process.
• To keep all of the parts you remove to reuse them later.
You will need these tools:
CAUTION: To avoid injury to yourself or your property, we recommend that someone
assist you during the door reversal process.
Ice maker
installed
Phillips-head
screwdriver
Flathead screwdriver
or putty knife
5/16 and 3/8 in.
Socket wrench
Masking tape
Pliers
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Reversing the door position
Part included with the hinge kit:
1 Unplug your refrigerator and remove all food from inside and in the door
shelves.
2 Using a flathead screwdriver, remove the left cover plate and the right upper
hinge cover, then unscrew and remove the upper hinge. Keep the screws to
reuse.
3 Lift the freezer door up and away from your refrigerator.
4 Unscrew the two screws holding the center hinge, remove the hinge, then lift
the refrigerator door up and away from your refrigerator. Save the screws to
reuse.
5 Remove the center beam screw and the screw caps on the left side of your
refrigerator where the center hinge will be installed. Save them to be reused.
Note: This part comes
in a separate package.
Left door self-locking
fixture (2)
Right upper
hinge cover
Left cover plate
Screws
Upper hinge
Center
hinge
Screws
Center beam screw
Screw cap
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6 Lay your refrigerator down on its back, then unscrew the lower hinge screws
and both adjusting feet.
7 Using pliers and a 3/8 in. socket wrench, remove the lower hinge pin from the
hinge, then reinstall it into the hole on the other side of the hinge.
8 Install the lower hinge on the left side of your refrigerator with the screws you
just removed, then reinstall the adjusting feet.
9 Return your refrigerator to the upright position.
Note: The left adjusting foot is installed through the lower hinge.
Screw hole covers
Lower hinge
Screw
Adjusting foot
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10 Unscrew and remove the shaft sleeves, door stops, and right door self-locking
fixture from both doors, then remove the left door self-locking fixture from the
accessory bag and install it onto the left corner of the freezer door body,
together with the door stops and shaft sleeves.
11 Remove the hole plug and shaft sleeve on the top of the refrigerator door and
reverse their positions before reinstalling them, then install the left door
self-locking fixture (from the accessory bag) and door stop on the bottom left
of the refrigerator door.
Door stop
Shaft sleeve
Right door self-locking fixture
Left door self-locking fixture
Hole plug
Shaft sleeve
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12 Install the refrigerator door on the lower left hinge, install the center beam
screws, center hinge and tighten the screws on the left side, and install the
plug pins, center beam screws, and screw caps on the right side.
13 Use a 5/16 in. socket wrench and pliers to remove the upper hinge pin from
the hinge, then reinstall it into the hole on the other side of the hinge.
14 Install the freezer door on the middle hinge pin, then install the upper hinge
on the left side of your refrigerator. Install the hinge cover and the cover plate.
Center beam screw
Screw cap
Plug pins
Center beam screw
Hinge pin
Center
beam
screw
Hinge cover
Cover
plate
Upper hinge
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Using your refrigerator
Setting the refrigerator temperature
• Turn the refrigerator temperature knob to adjust the temperature to Cold (the
highest temperature), Recommended, or Coldest (the lowest temperature).
• The refrigerator temperature can be set from 34° ~ 50° F (1 ~ 10° C).
Setting the freezer temperature
• Turn the freezer temperature knob to adjust the temperature to Cold (the
highest temperature), Recommended, or Coldest (the lowest temperature).
• The freezer temperature can be set from -11° ~ 10° F (-24 ~ -12° C).
Using your refrigerator compartment
• The refrigerator compartment is suitable for storage of a variety of fruits,
vegetables, beverages, and other food consumed in the short term.
• Do not place cooked foods in your refrigerator until they have cooled to room
temperature.
• Wrap or seal foods in containers before putting them into your refrigerator.
• Adjust the glass shelves’ position up or down to accommodate your stored
foods.
Note: If your refrigerator is unplugged or loses power, wait five minutes before restarting
it to prevent damage to the compressor.
Note: The control knob represents the gear position and does not specifically refer to a
certain temperature.
Note: The control knob represents the gear position and does not specifically refer to a
certain temperature.
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• Large amounts of food will lower the cooling efficiency of your refrigerator. Do
not block the air outlet.
Using the door trays
The refrigerator and freezer compartments have door trays. You can adjust a tray
to fit the items you want to store.
1 Remove all items from a tray.
2 Hold the door tray with one hand, then use the other hand to tap the bottom
of the tray up several inches.
Align the door tray where you want to place it, then push it down into place.
Adjusting the refrigerator shelves
The two glass shelves in the refrigerator compartment can be adjusted to various
heights, as needed.
1 To remove a shelf, lift the front of the shelf, then gently pull it forward until the
shelf comes clear of the shelf guides.
2 When reinserting a shelf, make sure that there is nothing behind it, then
gently push the shelf back into the position.
Using the crisper drawers
Use the crisper drawers to store vegetables and fruits. In general, store fruits and
vegetables that are not sensitive to moisture loss (apples, peaches, pears) in a
drawer with a low humidity setting and store food that can wilt (lettuce,
asparagus, carrots, strawberries) in a drawer with high humidity.
The crisper cover controls the temperature of the crisper and prevents moisture
loss. Use the sliding vent to adjust the humidity level inside the drawer.
Using your freezer compartment
• The freezer compartment keeps food fresh for a long time, and it is mainly
used to store frozen foods and ice.
• The freezing chamber is suitable for storage of meat, fish, ice cream, and other
foods that won’t be consumed in the short term.
CAUTION: To prevent damage, never close the refrigerator door while the shelves or
crisper drawers are extended.
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• Divide chunks of meat into small pieces for easy access.
• Place frozen food into the freezer as quickly as possible after purchase.
• Follow package instructions regarding storage times. The storage life of frozen
foods varies and the recommended storage time should not be exceeded.
• Large amounts of food will lower the cooling efficiency of the freezer. Do not
block the air outlet (located at the top of the freezer compartment).
Cleaning and maintaining your refrigerator
Your refrigerator is designed for year-round use with only minimal cleaning and
maintenance.
When you first receive it, wipe the cabinet with a mild detergent and warm water,
then wipe dry. Do this periodically to keep your refrigerator looking new.
Cleaning the interior
Clean the inside of your refrigerator and freezer regularly to avoid odor.
1 Before cleaning, unplug your refrigerator and remove all food, drinks, shelves,
and drawers.
2 Mix two tablespoons of baking soda with a quart of warm water, then use a
soft cloth or sponge to wipe the interior. Rinse with warm water and wipe
clean.
3 Wipe the door trays, shelves, and drawers with a soft cloth dampened with
soapy water or diluted detergent. Dry with a soft cloth or let it dry naturally.
4 Open the refrigerator door to let it dry completely before plugging in your
refrigerator.
Cleaning the exterior
1 Clean dust behind and underneath your refrigerator regularly to improve
cooling and energy savings.
2 Make sure that there is no debris on the door gaskets. Clean with a soft cloth
dampened with soapy water or diluted detergent.
3 Wipe the outer surface of your refrigerator with a soft cloth dampened with
soapy water or detergent, and then wipe it dry.
Defrosting the freezer
This refrigerator is frost free, so you don't need to defrost it. If frost forms because
of a change in season or temperature, you can manually remove it by unplugging
your refrigerator or wiping with a dry towel.
Caution:
• Do not use hard brushes, steel or other metallic cleaning pads, wire brushes, abrasives
(such as toothpastes), organic solvents (such as alcohol, acetone, banana oil, etc.),
boiling water, acid or alkaline items, which may damage the fridge surface and interior.
Boiling water and organic solvents such as benzene may deform or damage plastic
parts.
• Do not rinse directly with water or other liquids during cleaning to avoid short circuits
or affect electrical insulation after immersion.
Note: Do not use soap, detergent, scrub powder, or spray cleaners as these may cause
odors inside your refrigerator or contaminate food.
Note: The drain tray is located near the compressor. You do not need to empty or clean it.
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Changing the interior LED light
The LED light is designed for a long life. It is not user serviceable and should be
replaced by the manufacturer, its service agent, or a similarly qualified person.
Shutting down your refrigerator for several months
1 Turn off your refrigerator and unplug it from the wall outlet.
2 Remove all food.
3 Clean your refrigerator.
4 Leave the door open to avoid formation of condensation, mold, or odor.
Handling power outages
In case of a power outage, food inside your refrigerator can be kept for several
hours (even during the summer). While the power is out, keep the doors closed as
much as possible, and do not add additional food.
Moving your refrigerator
1 Turn off your refrigerator and unplug it from the wall outlet.
2 Remove all food.
3 Securely tape down all loose items inside your refrigerator, such as the glass
shelves and crisper drawers.
4 Tape the doors shut.
5 Tighten the front leveling feet (rotate counter-clockwise).
6 While moving, keep your refrigerator in an upright position and do not let it
vibrate excessively. Do not tilt your refrigerator more than 45°.
Tips on saving energy
• Locate your refrigerator in the coolest area of the room, away from heat
producing appliances or heating ducts and out of the direct sunlight.
• Let hot foods cool before placing them in your refrigerator. Overloading your
refrigerator forces the compressor to run longer. Foods that freeze too slowly
may lose quality or spoil.
• Wrap foods properly and wipe containers dry before placing them in your
refrigerator. This cuts down on frost buildup inside your refrigerator.
• Do not line storage bins with aluminum foil, wax paper, or paper towels. Liners
interfere with cold air circulation, making your refrigerator less efficient.
• Organize and label food to reduce door openings and extended searches.
Remove as many items as you can at one time, and close the door as soon as
possible.
Obtaining replacement parts
Call Insignia Customer Service at 1-877-467-4289.
To obtain replacement parts outside the warranty period, visit
https://partstore.encompass.com
and search for the product model number.
WARNING: Use extreme caution with children. Your refrigerator should not be accessible
to child's play.
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Troubleshooting
CAUTION: Do not try to repair your refrigerator yourself. Doing so invalidates the
warranty.
PROBLEM POSSIBLE SOLUTION
My refrigerator
does not operate.
Make sure that your refrigerator is plugged in and that the plug is
pushed completely into the outlet.
Make sure that your refrigerator is plugged into a 110V–120V, 60Hz
power outlet.
If a power failure occurs, your refrigerator turns off. Wait until the
power is restored.
The compressor
turns on and off
frequently.
Make sure that the door is closed properly. Clean the door seal if
necessary.
This is normal, under the circumstances.
This is normal, under the circumstances. Let hot food cool before
placing it inside your refrigerator.
Set the thermostat to a warmer temperature.
Leave at least 11 13/16 in.
(30 cm) of space above and at
least 3 15/16 in. (10 cm) behind and beside your refrigerator for
heat dissipation.
Allow up to four hours for your refrigerator to cool down
completely.
Food in my
refrigerator
compartment is
freezing.
Set the thermostat to a warmer setting.
Move your refrigerator to a warmer area where the ambient
temperature is between 50° ~ 110° F (10° ~ 43° C).
Food in my
refrigerator
compartment is
not cold.
Make sure that the door is closed properly.
Allow time for the new food to cool, then check again. Let hot
foods cool before placing them inside your refrigerator.
Adjust the thermostat to a colder setting.
Clean the gasket.
Allow up to four hours for your refrigerator to cool completely.
My refrigerator
makes unusual
noises or
vibrations.
Level your refrigerator with the leveling feet.
Move your refrigerator out from the wall.
This is normal.
This is a normal noise as the refrigerant passes through the cooling
system.
Make sure that your refrigerator accessories are placed properly.
19
14.2 Cu. Ft. Top Mount Refrigerator
www.insigniaproducts.com
Moisture is
building up in
the interior of my
refrigerator.
Make sure that the door is closed properly.
Move your refrigerator to a dryer location.
Repackage the food in your refrigerator to make sure that it is
sealed.
Moisture is
building up on
the exterior of my
refrigerator.
Make sure that the door closes completely.
This is normal. Just wipe the condensation with a clean towel.
My refrigerator
door does not
close completely.
Move the food packages or remove some food.
Adjust the shelves properly.
Clean the door gaskets.
Level your refrigerator with the leveling feet.
The exterior of
my refrigerator is
warm.
This is normal. The longer your refrigerator runs the warmer the
sides and top will get.
Move your refrigerator to a cooler location.
Remove some food from your refrigerator.
Leave at least 11 13/16 in.
(30 cm) of space above and at
least 3 15/16 in. (10 cm) behind and beside your refrigerator for
heat dissipation.
The drip tray
overflows.
Remove excess food from your refrigerator.
Make sure that the door closely completely.
The door gasket
(seal) is not tight.
Clean the door gaskets.
Use the front leveling feet to level your refrigerator.
Heat the door seal and then cool it to help restore the seal. (Use a
hair dryer or hot towel for heating.)
The LED doesn’t
turn on.
Make sure that your refrigerator is connected to a working power
outlet.
Contact the manufacturer, its service agent, or a similarly qualified
person to replace the LED.
My refrigerator
has a bad odor.
Make sure that you seal your food properly.
Remove rotten food from your refrigerator.
Clean your refrigerator.
PROBLEM POSSIBLE SOLUTION
20
www.insigniaproducts.com
Specifications
Dimensions without
handle (H × W × D)
60 5/8 × 27 5/8 × 28 13/16 in. (154 × 70 × 73.1 cm)
Weight 137.8 lbs. (62.5 kg)
Capacity 14.2 cu. ft.
Power requirements 115V~60Hz
Current 1.2A
Wattage 130W
Power consumption
(annual)
333 kWh
Operating temperature Refrigerator: 34° ~ 50° F (1° ~ 10° C)
Freezer: -11° ~ 10° F (-24° ~ -12° C)
Ambient temperature
range
50° ~ 110° F (10° ~ 43° C)
Power cord length 5 1/4 ft. (1.65 m)
Noise 42 dB
Energy Star certified Yes
21
14.2 Cu. Ft. Top Mount Refrigerator
www.insigniaproducts.com
ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this
new Insignia-branded product (“Product”), that the Product shall be free of defects in the
original manufacturer of the material or workmanship for a period of one (1) year from the
date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada
from a Best Buy branded retail store or online at www.bestbuy.com
or www.bestbuy.ca and
is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product.
Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of
the Product is determined to be defective by an authorized Insignia repair center or store
personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or
(2) replace the Product at no charge with new or rebuilt comparable products or parts.
Products and parts replaced under this warranty become the property of Insignia and are
not returned to you. If service of Products or parts are required after the Warranty Period
expires, you must pay all labor and parts charges. This warranty lasts as long as you own your
Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or
otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online
website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the
Product to any Best Buy store. Make sure that you place the Product in its original packaging
or packaging that provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents
may diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores
or websites to the original purchaser of the product in the country where the original
purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Food, beverage, and/or medicine loss/spoilage.
• Customer instruction/education
•Installation
•Set up adjustments
• Cosmetic damage
• Damage due to weather, lightning, and other acts of God, such as power surges
• Accidental damage
•Misuse
•Abuse
•Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in
communal areas of a multiple dwelling condominium or apartment complex, or
otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied for lengthy periods
(burn-in).
22
www.insigniaproducts.com
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to service the Product
• Products sold “as is” or “with all faults”
• Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly
illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to
five (5) pixel failures throughout the display. (Pixel based displays may contain a limited
number of pixels that may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids, gels or
pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY
FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR
PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER
EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
*Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A
©2024 Best Buy. All rights reserved.
www.insigniaproducts.com
1-877-467-4289 (U.S. and Canada)
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2024 Best Buy. All rights reserved.
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