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8 9
CONSUMER RELATIONS
Questions or comments
Call us toll-free at: 1-800-477-0457
E-mail: [email protected]
Or visit our website at: www.HoneywellPluggedIn.com
Please be sure to specify the model number.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST OR SEE
YOUR WARRANTY. DO NOT RETURN THE PRODUCT TO THE ORIGINAL PLACE OF PURCHASE. DO NOT
ATTEMPT TO OPEN THE MOTOR HOUSING YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND
CAUSE DAMAGE TO THE PRODUCT OR PERSONAL INJURY.
My Filter Check Light has not come on but when I checked my filter, it was really dirty.
In conditions where smoke, pets, or air with a lot of contaminants are present it is possible that the filter
could be dirty sooner than indicated by the Check Filters light. The Check Filters light on your unit runs
on a timer and if there are more particles in your air than in an average home, your filter could require
cleaning sooner than indicated on the display. The indicator is intended to be used as a guideline and
individual environmental conditions will vary.
My unit will not turn on.
The air cleaner has safety features to ensure that the unit is ready for operation. Check to make sure
that the ifD
®
filter and rear grille are installed correctly. When properly installed, you will hear an
audible “click” when you re-install both the ifD
®
filter and the rear grille. If your air cleaner still won’t
turn on, contact Consumer Relations at 1-800-477-0457.
My Air Purifier is starting to make noise and the air output is less. What’s wrong?
The filters may be dirty. High amounts of contaminants can block the pores in the filter and stop the air
from moving through it. The filter and pre-filter should be cleaned.
How long should I run my Air Purifier?
It is recommended that you run your air purifier when you are at home to clean the air. This unit will be
more effective when doors and windows are closed.
Can I wash my Odor & VOC Reducing
K
Pre-filter?
No. Washing the Odor & VOC Reducing
K
Pre-filter will destroy it. You can, however, wash the framed
mesh permanent pre-filter.
How do I use the additional pre-filter that is packed in the plastic bag?
Your air purifier came with an installed washable mesh pre-filter that helps capture the larger airborne
particles before they reach the ifD
®
filter. If you would like the additional benefit of odor & VOC
reduction, you may replace the washable mesh pre-filter with the Odor & VOC Reducing
K
Pre-filter
that was packed in a plastic bag with the purifier. You must first remove the washable mesh pre-filter
that came in your air purifier and replace it with the
K
pre-filter. This pre-filter is not washable and
should be replaced every 3 months for optimum performance.
How does the electronic filter check work?
The filter check LED will illuminate when it is time to check the filters after 3 months of continuous
operation of the air cleaner. After the filters have been cleaned, you should reset the Electronic Filter
Check. See instructions on page 5.
FREQUENTLY ASKED QUESTIONS
You should first read all instructions before
attempting to use this product.
A. This 5 year limited warranty applies to
repair or replacement of product found to be
defective in material or workmanship. This
warranty does not apply to damage resulting
from commercial, abusive, unreasonable use
or supplemental damage. Defects that are
the result of normal wear and tear will not
be considered manufacturing defects under
this warranty. KAZ IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES
OF ANY NATURE. ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS
LIMITED IN DURATION TO THE DURATION OF
THIS WARRANTY. Some jurisdictions do not
allow the exclusion or limitation of incidental or
consequential damages or limitations on how
long an implied warranty lasts, so the above
limitations or exclusions may not apply to you.
This warranty gives you specific legal rights,
and you also may have other rights which vary
from jurisdiction to jurisdiction. This warranty
applies only to the original purchaser of this
product from the original date of purchase.
B. At its option, Kaz will repair or replace this
product if it is found to be defective in material
or workmanship.
C. This warranty does not cover damage resulting
from any unauthorized attempts to repair
or from any use not in accordance with the
instruction manual.
D. This warranty does not cover the ifD® filters
or pre-filters except for material or
workmanship defects.
5 YEAR LIMITED WARRANTY
The ionizing process used by the air cleaner produces small amount of ozone as a byproduct. The air
cleaner complies with the U.S. Government limits for acceptable levels of ozone (less than 50 parts
per billion by volume of air circulating through the product.) Studies have demonstrated that you will get
more ozone in a room from simply opening a window than you will get from operating an air cleaner with
ifD
®
filters.
This air cleaner complies with the federal ozone emissions limit. ARB CERTIFIED.
IMPORTANT NOTE
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