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40
Symptoms Reason Solution
Water in the washing
machine does not drain
or drains slowly
Drain hose is kinked or clogged.
Clean and straighten the drain hose.
The drain lter is clogged.
Clean the drain lter.
Washing machine does
not start
Electrical power cord may not be
plugged in or connection may be
loose.
Make sure plug ts tightly in wall outlet.
House fuse blown, circuit breaker
tripped,or a power outage has
occurred.
Reset circuit breaker or replace fuse.
Do not increase fuse capacity. If
problem is a circuit overload, have it
corrected by a qualied electrician.
Water supply tap is not turned on.
Turn on water supply tap.
Washing machine will
not spin
Check that the door is rmly shut.
Close the door and press the
Start/
Pause
button. After pressing the
Start/Pause
button, it may take a few
moments before the washing machine
begins to spin. The door must be
locked before spin can be achieved.
Add 1 or 2 similar items to help
balance the load. Rearrange load to
allow proper spinning.
Door does not open
Once washing machine has started,
the door cannot be opened for safety
reasons. Check if the ‘Door Lock’ icon
is illuminated. You can safely open the
door after the ‘Door Lock’ icon turns
off.
Wash cycle time
delayed
The washing time may vary by the
amount of laundry, water pressure,
water temperature and other usage
conditions. If an imbalance is detected
or if the suds removing programme is
on, the wash time will increase.
Fabric softener
overow
Too much softener may cause an
overow.
Follow softener guidelines to ensure
appropriate amount is used. Do not
exceed the maximum ll line.
Softeners dispensed
too early
Too much softener may cause an
premature dispensing.
Follow the guidelines provided by the
detergent manufacturer.
Close the dispenser drawer slowly. Do
not open the drawer during the wash
cycle.
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