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39
TROUBLESHOOTING
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If the appliance does not function properly or does not function at all, check the following before you call for
service:
Diagnosing Problems
Symptoms Reason Solution
Rattling and clanking
noise
Foreign objects such as coins or
safety pins may be in drum or pump.
•
Check all pockets to make sure that
they are empty. Items such as clips,
matches, pens, coins, and keys can
damage both your washer and your
clothes.
•
Close zippers, hooks, and drawstrings
to prevent these items from snagging
or tangling on other clothes.
Thumping sound
Heavy wash loads may produce a
thumping sound. This is usually
normal.
•
If sound continues, washing machine
is probably out of balance. Stop and
redistribute wash load.
Vibrating noise
Have all the transit bolts and tub
support been removed?
•
If not removed during installation,
refer to Installation guide for removing
transit bolts.
Are all the feet resting rmly on the
ground?
•
Make sure the washing machine is
level and tighten the lock nuts up
towards the base of the appliance.
Water leaks
Supply hoses or drain hose are
loose at tap or washing machine.
•
Check and tighten hose connections.
House drain pipes are clogged.
•
Unclog drain pipe. Contact plumber if
necessary.
Oversudsing
•
Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks.
Water does not enter
washing machine or it
enters slowly
Water supply is not adequate in that
location.
•
Check another tap in the house.
Water supply tap is not completely
open.
•
Fully open tap.
Water supply hose(s) are kinked.
•
Straighten hose.
The lter of the supply hose(s)
clogged.
•
Check the lter of the supply hose.
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