WARNING: Excessive Weight Hazard
Use two or more people to move and install refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the refrigerator when trying to move it, as floor damage could occur.
Clean Before Using:
After you remove all of the packaging materials, clean the inside of your refrigerator before using it. See the cleaning instructions in “Refrigerator Care.”
Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.
WARNING: Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
To ensure proper ventilation for your refrigerator, allow for a ¹⁄₂" (1.25 cm) of space on each side and at the top. Allow for a 1" (2.54 cm) space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space between the refrigerator and wall to allow the door to swing open.
NOTE: This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator.

WARNING: Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
Depending on the width of your door opening, it may be necessary to remove the refrigerator doors to move the refrigerator into your home.
Remove Doors and Hinges
IMPORTANT:
TOOLS NEEDED: ⁵⁄₁₆", ³⁄₈", and ¹⁄₄" hex head socket wrenches, Torx®† T25 screwdriver, #2 Phillips screwdriver, and a flat-blade screwdriver.
Remove Doors and Hinges
External Dispenser Models Only:
■ Disconnect the wiring plug, located under the top left-hand side door hinge, by wedging a flat-blade screwdriver or your fingernail between the two sections. See Wiring Plug graphic.
■ Disconnect the water line, located under the top left-hand side door hinge, by pulling back on the locking collar while pulling the water line out of the water line connector. See Water Dispenser Tubing Connection graphic.
6. Lift the left-hand side door from the bottom hinge pin.
NOTE: On some models, remove the hinge pin cover from the bottom hinge pin and keep it for later use. See Bottom Hinge graphic.
Replace Doors and Hinges
1. Replace the parts for the bottom hinge as shown in Bottom Hinge graphic. Tighten screws. Replace the refrigerator door.
NOTE: Provide additional support for the refrigerator door while the hinges are being moved. Do not depend on the door gasket magnets to hold the door in place while you are working.
2. Assemble the parts for the top hinges as shown in Top Hinge graphic. Do not tighten the screws completely.
External Dispenser Models Only:
3. Align the door so that the bottom of the refrigerator door aligns evenly with the top of the freezer drawer. Tighten all screws.
4. Replace the top hinge covers.
Remove and Replace Freezer Drawer Front
IMPORTANT: Two people may be required to remove and replace the freezer drawer. Graphics are included later in this section.
Remove Drawer Front
Replace Drawer Front

WARNING:
Style 1 - Non-Dispenser Models

Style 2 - External Water Dispenser Models

WARNING:Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.
Recommended Grounding Method:
A 115 volt, 60 Hz, AC only 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator and approved accessories be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.
NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn OFF Cooling, and then disconnect the refrigerator from the electrical source. When you have finished, reconnect the refrigerator to the electrical source and turn ON Cooling. See “Using the Control(s).”
A cold water supply with water pressure between 30 and 120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, call a licensed, qualified plumber.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 120 psi (207 and 827 kPa).
If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa). If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):
Read all directions before you begin.
IMPORTANT:
TOOLS NEEDED: Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.
NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄" (6.35 mm) saddle-type shut-off valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercing-type or ³⁄₁₆" (4.76 mm) saddle valve which reduces water flow and clogs more easily.
Connect to Water Line
Style 1
IMPORTANT:
■ Make sure it is a cold water pipe.
■ Horizontal pipe will work, but drill on the top side of the pipe, not the bottom. This will help keep water away from the drill and normal sediment from collecting in the valve.
4. Determine the length of copper tubing you need. Measure from the connection on the lower left rear of refrigerator to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄₄" (6.35 mm) O.D. (outside diameter) copper tubing. Be sure both ends of copper tubing are cut square.
5. Using a cordless drill, drill a ¹⁄₄" hole in the cold water pipe you have selected.

6. Fasten the shut-off valve to the cold water pipe with the pipe clamp. Be sure the outlet end is solidly in the ¹⁄₄" (6.35 mm) drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so washer makes a watertight seal. Do not overtighten or you may crush the copper tubing.
7. Slip the compression sleeve and compression nut onto the copper tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.
8. Place the free end of the tubing in a container or sink, and turn ON the main water supply. Flush the tubing until water is clear. Turn OFF the shut-off valve on the water pipe. Coil the copper tubing.
Style 2
NOTE: Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.

4. Turn shut-off valve ON.
5. Check for leaks. Tighten any nuts or connections (including connections at the valve) that leak.
Connect to Refrigerator
Style 1
1. Unplug refrigerator or disconnect power.
2. Attach the copper tube to the valve inlet using a compression nut and sleeve as shown. Tighten the compression nut. Do not overtighten.
3. Use the tube clamp on the back of the refrigerator to secure the tubing to the refrigerator as shown. This will help avoid damage to the tubing when the refrigerator is pushed back against the wall.
4. Turn shut-off valve ON.
5. Check for leaks. Tighten any connections (including connections at the valve) or nuts that leak.

6. On models with ice makers, the ice maker is equipped with a built-in water strainer. If your water conditions require a second water strainer, install it in the ¹⁄₄" (6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.
Style 2
NOTE: Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.

4. Turn shut-off valve ON
5. Check for leaks. Tighten any nuts or connections (including connections at the valve) that leak.
Complete the Installation
WARNING: Electrical Shock Hazard
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
1. Plug into a grounded 3 prong outlet.
NOTES:
Parts Included: Refrigerator door handles (2), Freezer drawer handle (1)
Tools Needed: ¹⁄₈" Hex key wrench
Install Door Handles
NOTE: Handle mounting setscrews are preinstalled inside the handle.
1. Remove the handles from the packaging inside the refrigerator.
2. Open a refrigerator door. On the opposite door, place the handle on the shoulder screws with the setscrews facing the adjacent door.

3. Firmly push the handle toward the door until the handle base is flush against the door.
4. While holding the handle, insert the short end of the hex key into the upper hole and slightly rotate the hex key until it is engaged in the setscrew.

5. Using a clockwise motion tighten the setscrew just until it begins to contact the shoulder screw. Do not fully tighten.
6. Repeat steps 4 and 5 to fasten the lower setscrew.
7. Once both setscrews have been partially tightened as instructed in the previous steps, fully tighten both setscrews. IMPORTANT: When the screws feel tight, tighten them an additional quarter-turn. The handle is not properly installed without this extra tightening.
8. Repeat steps 2 through 6 to install the other handle onto the adjacent refrigerator door.
Install Drawer Handle
1. With the freezer drawer closed, place the handle on the shoulder screws with the setscrews facing down toward the floor.

2. Firmly push the handle toward the drawer until the handle base is flush against the drawer.
3. Insert the short end of the hex key into the left-hand hole and slightly rotate the hex key until it is engaged in the setscrew.

4. Using a left-to-right motion tighten the setscrew a quarter-turn at a time. Repeat until the screw feels tight.
5. Repeat steps 3 and 4 to fasten the right-hand setscrew to the shoulder screw.
6. Once both setscrews have been partially tightened as instructed in the previous steps, fully tighten both setscrews. IMPORTANT: When the screws feel tight, tighten them an additional quarter-turn. The handle is not properly installed without this extra tightening.
7. Save the hex key and all instructions.
Remove the Handles
IMPORTANT: To comply with American Disabilities Act (ADA) guidelines, fully retract the rollers into the cabinet to lower the refrigerator.
Door Closing
The base grille covers the leveling screws and roller assemblies located at the bottom of the refrigerator cabinet below the freezer drawer. Before making adjustments, remove the base grille and move the refrigerator to its final location.
1. Remove the base grille. Grasp the grille firmly and pull it toward you.
2. Move the refrigerator to its final location. NOTE: To allow the refrigerator to roll easier, raise the leveling legs off the floor by turning the leveling screws counterclockwise. The front rollers will be touching the floor.
3. So the doors will close easier, use a ¹⁄₄" hex driver to turn both leveling screws clockwise. This will raise the front of the refrigerator tilting it slightly downward to the rear. Turn both leveling screws the same amount. NOTE: Having someone push against the top of the refrigerator takes some weight off the leveling screws. This makes it easier to turn the screws.

4. Open both doors again to make sure they close as easily as you like and that they stay closed. If not, tilt the refrigerator slightly more to the rear by turning both leveling screws to the right. It may take several more turns. NOTE: To keep the refrigerator level, you should turn both leveling screws the same amount.
5. Replace the base grille.

Door Alignment
If the space between the refrigerator doors and freezer drawer looks uneven, you can adjust it using the following instructions:
Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.
Water Filter Status Light
The water filter status light on the control panel will help you know when to order and replace the water filter.
Changing the Water Filter

NOTE: There may be some water in the filter. Some spilling may occur. Use a towel to wipe up any spills.
4. Take the new filter out of its packaging and remove the covers from the O-rings. Be sure the O-rings are still in place after the covers are removed.
5. With the arrow pointing up, align the new filter with the filter housing and slide it into place. The filter cover door will automatically begin to close as the new filter is inserted.
6. Close the filter cover door completely in order to snap the filter into place. You may need to press hard.
7. Flush the water system. See “Water Dispenser” or “Water and Ice Dispensers.”
The air filter reduces the buildup of odors. This helps to maintain a cleaner environment inside the refrigerator. On some models, your refrigerator's accessory packet includes an air filter, which must be installed prior to use. On some models, the air filter is already installed at the factory.

Installing the Air Filter
Install the air filter behind the vented door, located along the rear interior wall of the refrigerator compartment.
Air Filter Status Indicator
The control panel displays the Air Filter status.
After replacing the air filter, press and hold the AIR FILTER button for 3 seconds. The filter icons will turn off. See “Using the Control(s).” When the system is reset, the air filter icon will return to its BLUE color and the words “Replace Filter” will disappear from the control panel.
NOTE: At any filter status, pressing and holding the AIR FILTER button for 3 seconds will reset the air filter status to Good and the air filter icon will turn off.
Replacing the Air Filter
The disposable air filter should be replaced every 6 months, or when the status indicator air filter icon turns on and starts flashing when the refrigerator door is opened.
To order a replacement air filter, contact us. See “Accessories.”
1. Remove the used air filter by squeezing in on the side tabs.
2. Install the new air filter and reset the status indicator using the instructions in the previous section.
The accessory packet includes two produce preserver pouches, which should be installed in a crisper drawer prior to use.
NOTE: For best performance, always use two pouches. The produce preserver absorbs ethylene, to slow the ripening process of many produce items. As a result, certain produce items will stay fresh longer.
Ethylene production and sensitivity varies depending on the type of fruit or vegetable. To preserve freshness, it is best to separate produce with sensitivity to ethylene from fruits that produce moderate to high amounts of ethylene.

Installing the Produce Preserver
CAUTION: IRRITANT
MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES FORM WHEN MIXED WITH OTHER PRODUCTS. Do not mix with cleaning products containing ammonia, bleach or acids. Do not get in eyes, on skin or clothing. Do not breathe dust. Keep out of reach of children.
FIRST AID TREATMENT: Contains potassium permanganate. If swallowed, call a Poison Control Center or doctor immediately. Do not induce vomiting. If in eyes, rinse with water for 15 minutes. If on skin, rinse with water.
The produce preserver pouches should be installed in the housing, located on the wall of one of the crisper drawers.

Installing the Status Indicator
The produce preserver comes with a status indicator, which should be activated and installed at the same time the pouches are installed.

NOTE: The cap will not easily close if the indicator’s bubble has not been popped.
Replacing the Produce Preserver
The disposable pouches should be replaced every 6 months, when the status indicator has completely changed from white to red. To order replacements, contact us. See “Accessories” for information on ordering.
There are two refrigerator compartment doors. The doors can be opened and closed either separately or together. There is a vertically-hinged seal on the left refrigerator door.

Control Panel
Depending on your model, your refrigerator has either an internal control panel, located at the top of the refrigerator compartment, or an external control panel, located above the external water dispenser. Follow the instructions specific to your model.
Internal Control Panel

External Control Panel

IMPORTANT (External Control only): The display screen on the dispenser control panel will turn off automatically and enter “sleep” mode when the control buttons and dispenser paddles have not been used for 2 minutes or more. While in “sleep” mode, the first press of a control button will only reactivate the display screen, without changing any settings. After reactivation, changes to any settings can then be made. If no changes are made within 2 minutes, the display will re-enter “sleep” mode.
■ Touch any control button on the dispenser panel to activate the display screen.

Temperature Control
For your convenience, the temperature control is preset at the factory. When you first install your refrigerator, make sure the control is still set to the recommended setting as shown.
Recommended Setting “3 Snowflakes”

Adjusting the Controls
If you need to adjust the temperature in either the refrigerator or freezer compartment, use the settings listed in the following chart as a guide.
NOTE: Except when starting the refrigerator, do not adjust the control more than one setting at a time. Wait 24 hours between adjustments for the temperature to stabilize.

Cooling On/Off
Your refrigerator and freezer will not cool when cooling is turned off. Follow the directions specific to your model.
Internal Control Panel

External Control Panel

Additional Features
Door Open Alarm

NOTES:
Fast Cool
The Fast Cool feature assists during times of high refrigerator use, full grocery loads or temporarily warm room temperatures.
NOTES:

Moisture Control
The moisture control feature turns on a heater to help reduce moisture on the door hinge seal. Use in humid environments or when you notice moisture on the door hinge seal. The refrigerator uses more energy when Moisture Control is ON.
NOTE: The moisture control icon will light up to indicate the feature is ON.
To turn on/off the moisture control feature:

Water Filter Status Light and Reset
The filter reset control allows you to restart the water filter status tracking feature each time you replace the water filter. See “Water Filtration System.”

Air Filter Status Light and Reset
The filter reset control allows you to restart the air filter status tracking feature each time you replace the air filter. See “Install Air Filter.”

IMPORTANT:
■ Allow 3 hours for the refrigerator to cool down and chill water.
■ Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced.
■ The dispensing system will not operate when the refrigerator door is open.
Flush the Water System
Air in the water dispensing system can cause the water dispenser to drip. After connecting the refrigerator to a water source or replacing the water filter, flush the water system.
Flushing the water dispensing system forces air from the water line and filter and prepares the water filter for use. Additional flushing may be required in some households.
NOTE: As air is cleared from the system, water may spurt out of the dispenser.
Dispense Water
IMPORTANT:
■ The dispensing system will not operate when the refrigerator door is open.
■ The display screen on the dispenser control panel will turn off automatically and enter “sleep” mode when the control buttons and dispenser paddles have not been used for 2 minutes or more. While in “sleep” mode, the first press of a control button will only reactivate the display screen, without changing any settings. After reactivation, changes to any settings can then be made. If no changes are made within 2 minutes, the display will re-enter “sleep” mode.
To dispense water:
1. Press a sturdy glass against the water dispenser paddle.
2. Remove the glass to stop dispensing.

Dispenser Light
When you use the dispenser, the light will automatically turn on. If you want the light to be on continuously, you may turn on the light. The light icon will illuminate when the light is ON.

ON: Press LIGHT quickly to turn on the dispenser light.
OFF: Press LIGHT quickly to turn off the dispenser light.
NOTES:
■ If you unintentionally press and hold the LIGHT button for 3 seconds or longer, you will turn on the Moisture Control feature. If this happens, press and hold LIGHT for 3 seconds again to turn off the Moisture Control feature.
■ The dispenser lights are LEDs that cannot be changed. If it appears that your dispenser lights are not working, see “Troubleshooting” for more information.
Dispenser Lock
The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the refrigerator, to the ice maker, or to the dispenser light. It simply deactivates the controls and dispenser paddles. To turn off the ice maker, see “Ice Maker and Storage Bin.”
■ Press and hold FAST COOL for 3 seconds to lock the dispenser.
■ Press and hold FAST COOL for 3 seconds again to unlock the dispenser.
The lock icon will illuminate when the dispenser is locked.

IMPORTANT: For models with a water filter, after connecting the refrigerator to a water source or replacing the water filter, fill and discard three full containers of ice to prepare the water filter for use.
Turning the Ice Maker On/Off
To turn ON the ice maker, simply lower the wire shut-off arm. To manually turn OFF the ice maker, lift the wire shut-off arm to the OFF (arm up) position and listen for the click.
NOTE: Your ice maker has an automatic shutoff. As ice is made, the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shut-off arm to the OFF (arm up) position. Do not force the wire shut-off arm up or down.

Ice Storage Bin
NOTE: It usually takes approximately 24 hours for the ice maker to begin producing ice. You may notice the ice has an “off-taste.” If so, discard the first three batches of ice produced. After that the “off-taste” should be gone.
Ice Production Rate
Remember
■ The quality of your ice will be only as good as the quality of the water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.
■ Do not use anything sharp to break up the ice in the bin. This can cause damage to the ice storage bin and the dispenser mechanism.
■ Do not store anything on top of or in the ice maker or ice storage bin.
NOTE: Your model may have some or all of these features.
Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.
The shelves in your refrigerator are adjustable to match your individual storage needs.
Glass Shelves
To remove a shelf:
To replace a shelf:

Foldaway Shelf (on some models)
To retract the foldaway shelf:
To replace the foldaway shelf:
■ Replace the foldaway section of the shelf by holding the front of the shelf with one hand and pulling the center of the shelf until the foldaway section is returned to its full shelf position.

Pantry Drawer
To remove and replace the pantry drawer:
Pantry Drawer Cover
To remove and replace the pantry drawer cover:
Pantry Drawer Control
The amount of air flowing through the pantry drawer affects the temperature inside the drawer. The airflow control is located on the left side of the pantry drawer.
To adjust the airflow:

Crisper Drawers
To remove and replace the crisper drawer:

Crisper Cover
To remove and replace the glass crisper cover:
Crisper Humidity Control (on some models)
You can control the amount of humidity in the moisture-sealed crisper. Adjust the control to any setting between LOW and HIGH. LOW (open) lets moist air out of the crisper for best storage of fruits and vegetables with skins.

NOTE: Your model may have some or all of these features.
To remove and replace the condiment bins:
1. Tilt the bin by pulling it outward.
2. Remove the bin by lifting it upward off the glides.
3. Replace the bin by sliding it back onto the glides and then push it closed.

To remove and replace the fresh bin:

To remove and replace the half-height bin:

WARNING Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
The refrigerator will not operate
Check electrical supply
Check controls
New installation
The motor seems to run too much
High-efficiency compressor and fans
The room or outdoor temperature is hot
A large amount of warm food has been recently added
The door(s) are opened too frequently or for too long
The refrigerator door or freezer drawer is ajar
The refrigerator control is set too cold
The door or drawer gasket is dirty, worn, or cracked
The lights do not work
A light bulb is loose in the socket or burned out
The dispenser light is set to OFF
The control is set to Sabbath mode (on some models)
The refrigerator seems noisy
Below are listed some normal sounds with explanations.
The compressor in your new refrigerator regulates temperature more efficiently while using less energy, and operates quietly. Due to the reduction in operating noise, you may notice more intermittent noises.
Sound of the compressor running longer than expected
High efficiency compressor and fans
Pulsating/Whirring
Fans/compressor adjusting to optimize performance during normal compressor operation
Popping
Contraction/expansion of inside walls, especially during initial cool-down
Hissing/Dripping
Flow of refrigerant, or flow of oil in the compressor
Vibration
The refrigerator may not be steady
Rattling/Banging
Movement of the water lines against the refrigerator cabinet, or of items placed on top of the refrigerator cabinet
Sizzling
Water dripping on the heater during defrost cycle
Water running/Gurgling
May be heard when ice melts during the defrost cycle and water runs into the drain pan
Buzzing
Heard when the water valve opens to fill the ice maker
Creaking/Cracking
May be heard as ice is being ejected from the ice maker mold
Ker-plunk
May be heard when the ice falls into the ice storage bin
Temperature is too warm
The refrigerator has just been installed
Cooling is turned off
The controls are not set correctly for the surrounding conditions
The door(s) are opened often or not closed completely
A large load of food was recently added
Temperature is too cold in the refrigerator/crisper
The refrigerator air vent(s) are blocked
The controls are not set correctly for the surrounding conditions
The ice storage bin is not in the correct position
Temperature is too cold in the pantry drawers
The control is not set correctly for the items stored in drawer
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
The room is humid
The door(s) are opened often or not closed completely
The door is blocked open
A bin or shelf is in the way
Storing liquid in open containers
There is frost/ice buildup in the freezer compartment
The doors are opened often or left open
Poor door seal
Temperature controls are not set correctly
See “Using the Controls” for recommended temperature settings.
The ice maker is not producing ice or is not producing enough ice
The refrigerator is not connected to a water supply or the water supply shutoff valve is not turned on
There is a kink in the water source line
The ice maker is not turned on
The refrigerator has just been installed
The refrigerator door is not closed completely
A large amount of ice was recently removed
An ice cube is jammed in the ice maker ejector arm
A water filter is installed on the refrigerator
A reverse osmosis water filtration system is connected to your cold water supply
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
The water shut-off valve is not fully open
There is a kink in the water source line
A water filter is installed on the refrigerator
A reverse osmosis water filtration system is connected to your cold water supply
Questions remain regarding water pressure
Off-taste, odor or gray color in the ice or water
Recently installed or replaced plumbing connections. (New plumbing connections can cause discolored or off-flavored ice and water.)
The ice has been stored too long
The water has been stored too long
Odor from stored food has transferred to the ice
There are minerals (such as sulfur) in the water
There is a water filter installed on the refrigerator
The water filter needs to be replaced
The water dispenser will not operate properly
The refrigerator is not connected to a water supply or the water supply shut-off valve is not turned on
There is a kink in the water source line
The refrigerator has just been installed
The water pressure to the house is not at or above 30 psi (207 kPa)
A reverse osmosis water filtration system is connected to your cold water supply
A water filter is installed on the refrigerator
The refrigerator door is not closed completely (on some models)
The refrigerator doors were recently removed
Water is leaking or dripping from the dispenser system
NOTE: A few drops of water after dispensing is normal.
The glass was not held under the dispenser long enough
Water continues to drip from the dispenser beyond the first few drops.
The refrigerator has just been installed
The water filter was recently changed
Water is leaking from the back of the refrigerator
The water line connections were not fully tightened
Recently removed the doors and did not fully tighten water line connection
Water from the dispenser is warm
NOTE: Water from the dispenser is only chilled to 50°F (10°C).
The refrigerator has just been installed
A large amount of water was recently dispensed
Water has not been recently dispensed
The refrigerator is not connected to a cold water pipe
WARNING Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
The door(s) or drawer will not close completely
The door or drawer is blocked open
A bin or shelf is in the way
Recently installed
The doors are difficult to open
The door gaskets are dirty or sticky
The doors appear to be uneven
The doors need to be aligned or the refrigerator needs to be leveled
The doors do not open or close as expected
The refrigerator tilt needs to be adjusted
Reference file: Whirlpool WRF560SEYM 30-inch Wide French Door Refrigerator
Additionally, the document applies to other Whirlpool models: W10400960C