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20 EN
11 Troubleshooting
Warning
•
Never remove the casing of this apparatus.
To keep the warranty valid, never try
to repair the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact Philips,
ensure that the apparatus is nearby and the
model number and serial number are available.
No power
• Ensure that the AC power plug of
the unit is connected properly.
• Ensure that there is power at the AC
outlet.
• To save power, the unit switches to
standby automatically 15 minutes after
a play reaches the end and no control is
operated.
No sound or poor sound
• Adjust the volume.
• Check that the speakers are connected
correctly.
• Check if the stripped speaker wires are
clamped.
Left and right sound outputs reversed
• Check the speaker connections
and location.
No response from the unit
• Disconnect and reconnect the AC power
plug, then turn on the unit again.
Remote control does not work
• Before you press any function button,
rst select the correct source with the
remote control instead of the main unit.
• Reduce the distance between the remote
control and the unit.
• Insert the battery with their polarities (+/–
signs) aligned as indicated.
• Replace the battery.
• Aim the remote control directly at the
sensor on the front of the main unit.
No disc detected
• Insert a disc.
• Check if the disc is inserted upside down.
• Wait until the moisture condensation at
the lens has cleared.
• Replace or clean the disc.
• Use a nalized CD or correct format disc.
Cannot display some les in USB device
• The number of folders or les in the
USB device has exceeded a certain limit.
This phenomenon is not a malfunction.
• The formats of these les are not
supported.
USB device not supported
• The USB device is incompatible
with the unit. Try another one.
Poor radio reception
• Increase the distance between the unit
and your TV or other radiation sources.
• If the signal is too weak, adjust the antenna
for better reception.
Clock/timer setting erased
• Power has been interrupted or the
power cord has been disconnected.
• Reset the clock/timer.
Timer does not work
• Set the clock correctly.
• Switch on the timer.
Music playback is unavailable on the system
even after successful Bluetooth connection.
• The device cannot be used
with the unit to play music.
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