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36
EN
Symptoms Reason Solution
Frost or
condensation
has formed
inside or outside
the appliance.
Did you open and close the
appliance door frequently or is the
appliance door improperly closed?
• Frost or condensation can form if the
outside air penetrates inside the
appliance.
Is the installation environment
humid?
• Condensation can appear on the
exterior of the appliance if the
installation area is too humid or on a
humid day such as a rainy day. Wipe
off any moisture with a dry cloth.
The appliance is
noisy and
generates
abnormal
sounds.
Is the appliance installed on a weak
floor or improperly leveled?
• Install the appliance on a firm and
level floor.
Does the rear of the appliance
touch the wall?
• Adjust the installation position to
allow enough clearance around the
appliance.
Are objects scattered behind the
appliance?
• Remove the scattered objects from
behind the appliance.
Is there an object on top of the
appliance?
• Remove the object on top of the
appliance.
The side or front
of the appliance
is warm.
There are anti condensation pipes
fitted to these areas of the
appliance to reduce condensation
forming from around the door area.
• The heat releasing pipe to prevent
condensation is installed on the front
and side of the appliance. You may
feel it particularly hot right after the
appliance is installed or during the
summer. You can be assured that
this is not a problem and is quite
normal.
There is water
inside or outside
of the appliance.
Is there water leakage around the
appliance?
• Check if the water has leaked from a
sink or another place.
Is there water on the bottom of the
appliance?
• Check if the water is from the
thawed frozen food or a broken or
dropped container.
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