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35
EN
Symptoms Reason Solution
It is difficult to
open the
appliance door.
Did you open the door right after
you closed it?
• If you try to open the appliance door
within one minute after you closed it,
you may have difficulties because of
the pressure inside the appliance.
Try to open the appliance door again
in a few minutes so that the internal
pressure stabilizes.
Door mullion
does not fold in
and out properly.
Are front leveling legs extended,
appliance level, and doors aligned?
• Once the door baskets are filled, the
doors may become misaligned,
preventing the door mullion or the
Auto Open Door function from
working properly. Extend both front
leveling legs fully so they are in firm
contact with the floor. Follow the
instruction in the Door Alignment
section to raise the left appliance
door until the door mullion is once
again working properly. Adjust the
right appliance door so it aligns with
the left appliance door.
There is
condensation
inside the
appliance or on
the bottom of the
vegetable drawer
cover.
Did you store hot food without
cooling it first?
• Cool the hot food first before putting
it in the fridge or freezer
compartment.
Did you leave the appliance door
open?
• Although the condensation will
disappear soon after you close the
appliance door, you can wipe it with
a dry cloth.
Do you open and close the
appliance door too frequently?
• Condensation can form due to the
temperature difference from the
outside. Wipe out the dampness with
a dry cloth.
Did you put warm or moist food
inside without sealing it in a
container?
• Store food in a covered or sealed
container.
Frost has formed
in the freezer
compartment.
Doors may not be closed properly?
• Check if the food item inside the
appliance is blocking the door and
make sure that the door is tightly
closed.
Did you store hot food without
cooling it first?
• Cool the hot food first before putting
it in the fridge or freezer
compartment.
Is the air entry or exit of the freezer
compartment blocked?
• Make sure that air entry or exit is not
blocked so that the air can circulate
inside.
Is the freezer compartment
overfilled?
• Maintain an appropriate space
between items.
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