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Faults and what to do about them en
41
Water remaining in the
care product compart-
ment i.
■ Not a fault – the effectiveness of the care product is not affected.
■ Clean the insert if necessary.
Odours or a greasy film in
the washing machine.
Depending on the model, run the Drum Clean* or Cottons 90 °C program
without laundry.
Add standard washing powder or a detergent that contains a bleaching agent.
Note: To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents intended for woollens or
delicates.
Foam is leaking from the
detergent drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment II.This solution is not suitable for outdoor clothing, sportswear or
items stuffed with down.
Note: To prevent the machine from producing too much foam, the next time you
run a wash cycle, add less detergent for the same size load.
Loud noises, vibrations
and machine "wander-
ing" during the spin and/
or drain cycles.
The amount of noise generated during pumping is not the same as during wash-
ing.
■ Is the appliance level? Level the appliance. ~ Page 17
■ Are the appliance's feet secured? Secure the appliance's feet. ~ Page 17
■ Have the transit bolts been removed? Remove the transit bolts.
~ Page 14
The display panel/indica-
tor lights do not work
while the appliance is run-
ning.
■ Has there been a power failure?
■ Have the fuses blown/has the circuit breaker tripped? Reset/replace the
circuit breaker/fuses.
■ If the fault occurs repeatedly, call our after-sales service. ~ Page 42
There is detergent resi-
due on the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select Rinse or brush the laundry after washing.
The è symbol is lit on
the display panel when
the program is paused.
■ The water level is too high. It is not possible to add more laundry. Close the
door immediately if necessary.
■ Press the Start Reload A button to resume the program.
The è symbol is not lit
on the display when the
program is paused.
The door is unlocked. It is possible to add laundry.
If you cannot rectify a fault yourself (after switching the machine off and then on again) or a repair is required:
■ Switch off the appliance and pull out the mains plug.
■ Turn off the tap and call the after-sales service. ~ Page 42
Faults Cause/remedy
* Depending on the model
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