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26
GB
Troubleshooting
If you experience any of the following
difficulties while using the system, use
this troubleshooting guide to help
remedy the problem before requesting
repairs. Should any problem persist,
consult your nearest Sony dealer.
The power does not turn on.
Check that the AC power cord
(mains lead) is connected securely.
The system does not work normally.
Disconnect the AC power cord
(mains lead) from the wall outlet
(mains), then reconnect after
several minutes.
The system is turned off automatically.
The auto standby function is
working. Set [A. STBY] in [SYSTEM]
to [OFF] (page 18).
No TV sound is output from the system.
Repeatedly press the INPUT button
on the remote control to display
[TV] on the display (refer to the
supplied Startup Guide).
Turn on the TV first, then the
system. Set the speakers setting of
the TV (BRAVIA) to Audio System.
Refer to the operating instructions
of the TV for the TV setting.
Check the connection of the HDMI
cable, optical digital cable, or audio
cable that is connected to the
system and the TV (refer to the
supplied Startup Guide).
Increase the volume on the TV or
cancel muting.
When a TV compatible with the
Audio Return Channel (ARC)
technology is connected with an
HDMI cable, make sure the cable is
connected to the HDMI input (ARC)
terminal of the TV. If sound is still
not output or is dropped, connect
the supplied optical digital cable
and set [ARC] to [OFF] in the menu
(page 17). (Refer to the supplied
Startup Guide regarding the
connection.)
If the TV is not compatible with the
Audio Return Channel (ARC)
technology, connect the optical
digital cable. TV sound is not output
via an HDMI connection (refer to the
supplied Startup Guide).
If no sound is output from an optical
digital output jack or the TV does
not have an optical digital output
jack, connect the cable box or
satellite box directly to the DIGITAL
IN (TV) jack of the system.
The sound is output from both the
system and the TV.
Turn off the sound of the TV.
The TV sound from this system lags
behind the image.
If [SYNC] is set to [ON], set it to [OFF]
(page 16).
When you are watching movies, you
may hear the sound with a slight
delay from the image.
No sound or only a very low-level
sound of the device connected to the
Bar Speaker is heard from the Bar
Speaker.
Press the
(volume) + button on
the remote control and check the
volume level (page 31).
Press the
(muting) or
(volume) + button on the remote
control to cancel the muting
function (page 31).
General
Sound
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