Loading ...
Loading ...
Loading ...
14
Troubleshooting
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service
call, refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help.
In Canada, visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Dishwasher maintenance procedure
■ Dishwasher does not run or stops during a cycle
It is normal for certain cycles to repeatedly pause for several
seconds during the main wash.
Is the door closed tightly and latched?
Is the right cycle selected?
Is there power to the dishwasher? Has a household fuse
blown, or has a circuit breaker tripped? Replace the fuse
or reset the circuit breaker. If the problem continues, call
an electrician.
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it does
not restart, call for service.
Is the water shutoff valve (if installed) turned on?
■ The Clean light is flashing
Check the following:
■ Is the overll protection oat able to move up and down
freely? Press down to release.
■ Be sure the water supply to the dishwasher is turned on
to the dishwasher. (This is very important following the
new installation of your dishwasher.)
■ Check for suds in the dishwasher. If foam or suds
are detected by the dishwasher sensing system, the
dishwasher may not operate properly or may not ll
with water.
Suds can come from:
1. Using the incorrect type of detergent, such as
laundry detergent, hand soap, or dish detergent
for hand washing dishes.
2. Forgetting to replace the rinse aid dispenser cap
after lling (or relling) the rinse aid.
3. Using an excessive amount of dishwasher detergent.
■ Dishwasher will not fill
Is the overll protection oat able to move
up and down freely? Press down to release.
■ Dishwasher seems to run too long
Try the 1 Hour Wash cycle.
Is the water supplied to the dishwasher hot enough? The
dishwasher runs longer while heating water.
Is the dishwasher cycle time within the cycle times? See Cycle
Selections for wash times. A delay automatically occurs in
some wash and rinse cycles until the water reaches the proper
temperature.
This dishwasher is equipped with an optical sensor wash that
detects water temperature, soil, and detergent amount. Wash
cycles are adjusted based on the load sensing.
IMPORTANT: The very rst wash cycle after installation
in your home will be adjusted to include an additional 2
rinses. This cycle must not be interrupted for proper sensor
adjustment. If this adjustment cycle is canceled or stopped
before the Clean light comes on at the end of the cycle, the
next wash cycle will repeat this sensor adjustment.
■ Water remains in the dishwasher
Is the cycle complete?
Was the disposer knockout plug removed during installation?
(See “Install the drain hose” section in the Installation
Instructions.)
■ Detergent remains in the covered section of the dispenser
Is the cycle complete?
Check for items such as cookie sheets, cutting boards, or
large containers that may be blocking the detergent dispenser
from opening properly.
Be sure the cycle has nished (green light is on). If it has
not nished, you will need to resume the cycle by pressing
START/ RESUME and closing the door within 3 seconds.
Is the detergent lump-free? Replace detergent if necessary.
■ White residue on the front of the access panel
Was too much detergent used?
Is the brand of detergent making excess foam? Try a different
brand to reduce foaming and eliminate buildup.
■ Odor in the dishwasher
Are dishes washed only every 2 or 3 days?
Check and clean your lters regularly. See the table in
“Filtration System” section for “Recommended Time Interval
to Clean Your Filter.”
Does the dishwasher have a new plastic smell? Run a vinegar
rinse as described in “Dishwasher Care.”
To avoid odor, use affresh
®
dishwasher and disposal cleaner
tablet once a month or as needed for a fresher dishwasher
as described in “Dishwasher Care.”
■ Condensation on the kitchen counter (built-in models)
Is the dishwasher aligned with the countertop? Moisture from
the vent in the dishwasher console can form on the counter.
Refer to the Installation Instructions for more information.
Loading ...
Loading ...
Loading ...