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17
TROUBLESHOOTING GUIDE
Problem Possible Causes Solutions
The doors are
difficult to open
•The door is reopened within a short
time after having been opened
•When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
Temperature is too
warm or there is
interior moisture
buildup
•The air vents are blocked. Cold air
circulates from the freezer to the
fresh food section and back again
through air vents in the wall dividing
the two sections.
•The doors are opened often.
•The control is not set correctly for
the surrounding conditions.
•A large amount of food has just
been added to the refrigerator or
freezer.
•The food is not packaged correctly.
•The doors are not closing
completely.
•The weather is humid.
•An automatic defrost cycle was
completed.
•Locate air vents by using your hand to sense
airflow and move all packages that block vents
and restrict airflow.
•Opening the door warms the refrigerator, requiring
the compressor to run longer in order to cool
the refrigerator back down. In order to conserve
energy, try to get everything you need out of the
refrigerator at once, keep food organized so it is
easy to find, and close the door as soon as the
food is removed.
•If the temperature is too warm, change the setting
one increment at a time (see the Adjusting Control
Settings section). Wait 24 hours for temperatures
to stabilize or even out.
•Adding food warms the refrigerator. It can take a
few hours for the refrigerator to return to normal
temperature.
•Wrap food tightly and wipe off damp containers
prior to storing in the refrigerator to avoid moisture
accumulation. If necessary, repackage food
according to the guidelines in the Food Storage
Guide.
•Read Doors will not Close Correctly section.
•In humid weather, air carries moisture into
the refrigerator when the doors are opened.
Increased humidity in the freezer or refrigerator
compartments can lead to frost or condensation.
•It is normal for droplets to form on the interior back
wall after the refrigerator automatically defrosts.
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