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English - 35
INFORMATION CODES
The Washer may display information codes to help you understand what is occurring with your Washer better.
CODE SYMBOL MEANING SOLUTION
Ub
Unbalanced load prevents washer
from spinning.
Redistribute the load, and then press the Start/
Pause button.
dC/dC1
The washer did not properly lock
the door.
Make sure the door is fi rmly closed. Restart the
washer. If the code reappears, call customer
service.
dC3
Add Door did not lock.
Make sure the Add Door is fi rmly closed. Restart
the washer. If the code reappears, call customer
service.
ddC
Add Door open while working
5C
The washer does not drain. The
washer may detect a small clog
while draining.
1. Restart the washer.
2. Select the Spin Only cycle.
3. Press the Start/Pause button to drain the
water.
If the washer still does not drain, call customer
service.
4C
Water is not being supplied to the
washer.
Make sure the water taps are open.
Make sure the water hoses are not clogged.
Make sure the water taps are not frozen.
Make sure the washing machine is operating with
su cient water pressure.
Make sure that the cold water tap and the hot
water tap are properly connected.
Clean the mesh fi lter as it may be clogged.
4C2
The hot water was supplied from
the course washing the delicacy
clothes.
Make sure the cold water supply hose is fi rmly
connected to the cold water tap.
If it is connected to the hot water tap, the laundry
may be deformed with some cycles.
tC
Temperature sensor problem.
Restart the washer. If the code reappears, call
customer service.
3C
Motor problem.
9C1/9C2
High/low voltage detected.
05 troubleshooting
WA7000M_DC68-03774A-06_EN.indd 35WA7000M_DC68-03774A-06_EN.indd 35 2019-02-14 5:19:532019-02-14 5:19:53
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