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Problem and alarm code Possible cause and solution
The appliance door is difficult to close. • The appliance is not levelled. Loosen or tighten the
adjustable feet (if applicable).
• Parts of the tableware are protruding from the bas-
kets.
Rattling/knocking sounds from inside the
appliance.
• The tableware is not properly arranged in the bas-
kets. Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
The appliance trips the circuit-beaker. • The amperage is insufficient to supply simultaneous-
ly all the appliances in use. Check the socket am-
perage and the capacity of the meter or turn off one
of the appliances in use.
• Internal electrical fault of the appliance. Contact an
Authorised Service Centre.
Refer to "Before first use", "Daily
use", or "Hints and tips" for other
possible causes.
Once you have checked the appliance, deactivate
and activate the appliance. If the problem occurs
again, contact an Authorised Service Centre.
For alarm codes not described in the table, contact
an Authorised Service Centre.
WARNING! We do not recommend
using the appliance until the problem
has been completely fixed. Unplug the
appliance and do not plug it in again
until you are certain that it operates
correctly.
THE WASHING AND DRYING RESULTS ARE NOT SATISFACTORY
Problem Possible cause and solution
Poor washing results. • Refer to "Daily use", "Hints and tips" and basket loading
leaflet.
• Use more intensive washing programmes.
• Clean spray arm jets and filter. Refer to "Care and Clean-
ing".
Poor drying results. • Tableware has been left for too long inside a closed appli-
ance.
• There is no rinse aid or the dosage of rinse aid is not enough.
Set the rinse aid dispenser to a higher level.
• Plastic items may need to be towel dried.
• For the best drying performance activate AirDry.
• We recommend to always use rinse aid, even in combination
with multi-tablets.
There are whitish streaks or blu-
ish layers on glasses and dishes.
• The release quantity of rinse aid is too much. Adjust the rinse
aid level to a lower level.
• The quantity of detergent is too much.
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