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Problem and alarm code Possible cause and solution
The anti-flood device is on.
• The indicator flashes 3 times in-
termittently.
• Acoustic signal sounds 3 times inter-
mittently.
• Close the water tap.
• Make sure that the appliance is correctly installed.
• Make sure the baskets are loaded as instructed in
the user manual.
Malfunction of the water level detection
sensor.
• The indicator flashes 4 times in-
termittently.
• Acoustic signal sounds 4 times inter-
mittently.
• Make sure that the filters are clean.
• Switch the appliance off and on.
Malfunction of the wash pump or the drain
pump.
• The indicator flashes 5 times in-
termittently.
• Acoustic signal sounds 5times inter-
mittently.
• Switch the appliance off and on.
The temperature of the water inside the
appliance is too high or malfunction of the
temperature sensor occurred.
• The indicator flashes 6 times in-
termittently.
• Acoustic signal sounds 6 times inter-
mittently.
• Make sure that the temperature of the inlet water
does not exceed 60°C.
• Switch the appliance off and on.
Technical malfunction of the appliance.
• The indicator flashes 12 times in-
termittently.
• Acoustic signal sounds 12 times inter-
mittently.
• Switch the appliance off and on.
The level of water inside the appliance is
too high.
• The indicator flashes 15 times in-
termittently.
• Acoustic signal sounds 15times inter-
mittently.
• Switch the appliance off and on.
• Make sure that the filters are clean.
• Make sure that the outlet hose is installed at the
right height above the floor. Refer to the installation
instructions.
The appliance stops and starts more
times during operation.
• It is normal. It provides optimal cleaning results and
energy savings.
The programme lasts too long. • If the delayed start option is set, cancel the delay
setting or wait for the end of the countdown.
Small leak from the appliance door. • The appliance is not levelled. Loosen or tighten the
adjustable feet (if applicable).
• The appliance door is not centred on the tub. Adjust
the rear foot (if applicable).
17
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