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English - 34
Troubleshooting
PROBLEM SOLUTION
The refrigerator
does not work
at all or it
does not chill
suciently.
• Check if the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the freezer or fridge
inner temperature. If it is, set the freezer or fridge to a colder temperature.
• Is the refrigerator in direct sunlight or located near a heat source?
If so, it may not be able to cool suciently. Install it in a location that is out of direct
sunlight and not near a heat source.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
If so, it may not be able to cool suciently.
Keep it an appropriate distance from the wall.
• Is there too much food inside so that the food is blocking the outlet vent?
To keep the refrigerator at a suitable temperature, do not fill the refrigerator with too
much food.
The food in the
fridge is frozen.
• Check if the set temperature on the digital display is too low.
If so, raise the set temperature inside the refrigerator.
• Is the temperature in the room too low? Set the refrigerator warmer.
• Did you store food with a high moisture content in the coldest part of the refrigerator or
near the cooling outlet vent?
Try moving those items to the other shelves in the fridge instead of keeping them in the
colder areas or bins.
You hear
unusual noise
or sounds.
• Check if the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
• Was anything dropped behind or under the refrigerator?
• If you hear a “ticking” sound from inside the refrigerator, this is normal.
It occurs because various parts contract or expand in response to temperature changes
in the refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator, this is
normal. The sound is caused by the compressor operating at high capacity.
The cabinet-
door sealing
area of the
appliance
is hot and
condensation is
occurring.
• Some heat is normal as anti-condensators are installed in the vertical hinged section of
the refrigerator to prevent condensation.
• Is the refrigerator door ajar?
Condensation can occur when you leave the door open for a long time.
The ice Maker
is not producing
ice.
• It may take longer to make ice if it is not suciently cool, such as when first installed.
• Is the water line connected and the shut-o valve opened?
• Did you manually stop the ice making function?
• Check if the filter is properly installed. If it is not properly installed, the ice making
function may not work.
You can
hear water
bubbling in the
refrigerator.
• This is normal.
The bubbling comes from refrigerant circulating through the refrigerator.
There is a bad
smell in the
refrigerator.
• Check for spoiled food.
• Foods with strong odors (for example, fish) should be tightly covered.
• Clean out the freezer periodically and throw away any spoiled food.
When cleaning the inside of the fridge, store food elsewhere and unplug the appliance.
Wipe with a dry dishcloth after 2-3 hours and then circulate air inside the refrigerator.
DA68-02952A-11.indb 34 2018. 7. 9. �� 5:19
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