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Post-Incident
• Do not store a severely damaged
vehicle with a lithium-ion battery
inside a structure or within 50 feet
(15 meters) of any structure or
vehicle.
• Make sure that passenger and
cargo compartments remain
ventilated (i.e., open window, door,
or trunk).
• For vehicles in the United States,
notify Ford Motor Company
1-800-392-3673 (then follow the
prompts on the voice response
menu), an authorized Ford dealer
or service center as soon as
possible as there may be other
steps to secure and discharge the
high-voltage battery.
• For vehicles in Canada, notify Ford
Motor Company 1-800-565-3673
(then follow the prompts on the
voice response menu), an
authorized Ford dealer or service
center as soon as possible as there
may be other steps to secure and
discharge the high-voltage battery.
• Call 911 if you observe leaking
fluids, sparks, smoke or flames, or
hear gurgling or bubbling from the
high-voltage battery.
254
Roadside Emergencies
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