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First try to find a solution to the problem (refer to the table). If the problem persists, contact the Authorised
Service Centre.
WARNING! Deactivate the appliance before carrying out any check.
In case of major problems, the acoustic signals operate, the display shows an alarm code and
the Start/Pause button may flash continuously:
• - The mains supply is unstable. Wait until the mains supply is stable.
• - No communication between electronic elements of the appliance. Switch it off and switch on
again. The programme was not finished properly or the appliance stopped too early. If the alarm code
appears again, contact the Authorised Service Centre.
• - The appliance does not fill with water properly. After the proper check, start the appliance
again by pressing Start/Pause button the appliance tries to resume the cycle . If the error persists
the alarm code will appear again.
• - The appliance does not drain the water.
• - The appliance door is open or not closed correctly. Please check the door!
If the appliance is overloaded, remove some items from the drum and/or hold the door shut
while touching the Start/Pause button until the indicator stops flashing (see the
picture below).
POSSIBLE FAILURES
Problem Possible solution
The programme does not
start.
• Make sure that the mains plug is connected to the mains socket.
• Make sure that the appliance door is closed.
• Make sure that there is no damaged fuse in the fuse box.
• Make sure that the Start/Pause has been touched.
• If the delay start is set, cancel the setting or wait for the end of
countdown.
• Deactivate the Child Lock function if it is on.
• Check the position of the knob on the selected programme.
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