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36
User Manual BDL3731V
9.2 TROUBLESHOOTING
No picture is displayed
Interference displayed on
the monitor or audible
noise is heard
Color is abnormal
Picture is distorted with
abnormal patterns
Display image doesn't fill
up the full size of the
screen
Can hear sound, but no
picture
Can see picture but no
sound is heard
Some picture elements do
not light up
After-Images can still be
seen on the monitor after
the monitor is powered
off. (Examples of still
pictures include logos,
video games, computer
images, and images
displayed in 4:3 normal
mode)
RemedyPossible CauseSymptom
1.The power cord is disconnected.
2.The main power switch on the back of the monitor
is not switched on.
3.The selected input has no connection.
4.The monitor is in standby mode in RGB mode.
Caused by surrounding electrical appliances,
cars/motor cycles or fluorescent lights.
The signal cable is not connected properly.
1.The signal cable is not connected properly.
2.The input signal is beyond the capabilities of the
monitor.
1. If under RGB mode, the H-Size and V-Size is
incorrectly set.
2. If under AV1, AV2, or Component with 480i input,
the 4:3 WIDE mode is switched on.
Improperly connected source signal cable.
1. Improperly connected source signal cable.
2.Volume is turned all the way down.
3. MUTE is turned on.
Some pixels of the display may not turn on.
A still picture is displayed for an over extended
period of time.
1. Plug in the power cord.
2. Make sure the power switch is switched on.
3. Connect a signal connection to the monitor.
Move the monitor to another location to see is the
interference is reduced.
Make sure that the signal cable is attached firmly to
the back of the monitor.
1. Make sure that the signal cable is attached firmly.
2. Check the video signal source to see if it is beyond
the range of the monitor. Please verify its
specifications with this monitor's specification
section.
1. Use H-Size and V-Size to adjust the size of the
video.
2. Use the I.SIZE button to scroll through various full
screen modes.
Make sure that both video inputs and sound inputs
are correctly connected.
1. Make sure that both video inputs and sound inputs
are correctly connected.
2. Use the VOL+/
-
button to hear sound.
3. Switch MUTE off by using the MUTE button.
This monitor is manufactured using an extremely high
level of precision technology:
however, sometimes some pixels of the monitor may
not display.
This is not a malfunction. Please see the enclosed
warranty card for more information.
Do not allow a still image to be displayed for an
extended period of time as this can cause a
permanent after-image to remain on the monitor.
37InchLCD_Philips_Eng 1/25/07 3:04 PM Page 36
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