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50
Troubleshooting
Ice & Water models only
Problem Possible causes What to do
Water has poor
taste/odour.
Refrigerator not used for an
extended period.
Dispense 10 litres (10 qt) of water
through the water filter to replenish with
a fresh water supply.
Water dispenser
does not work.
Water supply turned off or not
connected.
Turn water on.
Run your water dispenser pad until water
dispenses, this will displace trapped air
in the water tank and filter system. This
will take at least 2 minutes. Once water
has dispensed reset the dispenser pad
for 2 minutes.
Supply line may be blocked.
On first installation there may be
air trapped in water system.
Check supply for kinks or leaks.
To remove air, run 4 litres (4 qt) of water
through the dispenser.
Filter may be blocked and need
replacing.
Replace filter cartridge, see ‘Water filter’
section.
DISPENSER LOCK activated.
Press and hold the
button for 4seconds.
Water frozen in tank. Increase temperature to a warmer setting
in fresh food compartment andfreezer.
Water in first glass
is warm.
Water dispenser not used for
extended period.
Discard first glass of water dispensed.
Tank capacity used recently. Allow water time to cool.
Filter warning light
is flashing.
Filter needs replacing. Replace filter cartridge, see ‘Water filter’
section.
Drips overflow
drip-shelf.
Air trapped in tank. Flush 4 litres (4 qt) water through
dispenser, stopping intermittently.
New filter installed. Flush 10 litres (10 qt) water through filter
and then 4 litres (4 qt) through dispenser.
Water flow rate has
slowed down.
Filter cartridge is restricted. Replace filter cartridge, see ‘Water filter’
section.
Ice buildup
inside freezer
compartment.
Freezer door not closing tightly. Arrange items in freezer so door can
close tightly.
Check and clean door gasket seal.
Ice maker makes
unfamiliar sounds
or seems too loud.
Normal ice maker operation. See ‘User warnings and sounds’ section
Ice boost function
not increasing rate
of ice production.
Ambient temperature very warm.
Refrigerator is in high usage.
Minimise door openings.
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