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Wi-Fi Access Point issues
Possible solutionPossible causeIssue
SYNC 3 currently does not provide an access point.SYNC 3 does not currently provide a
access point.
SYNC 3 is not seen when
searching for Wi-Fi
networks from your phone
or other devices.
Check the signal quality (under network details), if SYNC 3 indicates
good or excellent, test with another high-speed equipped access
point where the environment is more predictable.
Poor signal strength, too far from the
access point, access point is supporting
multiple connections, slow Internet
connection or other problems.
Software download takes
too long.
Test the connection with another device, if the access point requires
a subscription, you may contact the service provider.
It is possible that there is no new soft-
ware. The connected access point may
be a managed one and it requires either
a subscription or agreeing to the terms
and conditions.
SYNC 3 seems to connect
with a access point and the
signal strength is excellent
but the software is not
being updated.
489
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
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